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Holiday Inn London - Luton Airport

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Traveller (97)
Room & Suite (62)
Dining (10)

About

Location
Cleanliness
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Value
Welcome to the Holiday Inn Luton Airport. Our two-storey Luton airport hotel boasts 124 bright, modern and spacious bedrooms, including double, twin and family rooms, all equipped with invigorating power showers. Our hotel is ideally situated to connect business and leisure travellers. We are only 15-minutes on foot from the London Luton Airport (LTN) terminal and 20-minutes from Luton Airport Parkway train station. You can be at London St Pancras International for the Eurostar and the capital in under 30 minutes! It's also just a five-minute drive from the M1. Parking is available on site for a small charge. Complimentary use of our Fitness Suite allows guests to enjoy an energetic work-out on treadmills, a cross trainer, weights and a rowing machine. You can always stay connected to family, friends and colleagues with free WiFi internet access available throughout the hotel. As one of the best hotels in Luton we also invite you to join us and fellow guests at our stylish bar and restaurant.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Wheelchair access
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Room features
Air Conditioning
Non-Smoking Rooms
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HOTEL STYLE
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773Reviews
184Photos
8Q+A
94Room tips
Traveller rating
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Popular mentions
The main reason for booking here is of course the proximity to the terminal, we had the very first flight out of Luton (05:45!), so gained a couple of hours sleep by staying here and not having to drive from home beforehand. I read a lot of negative reviews before we came here,
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This hotel is a 7 min walk to the terminal ( or you can take the shuttle bus) the stay and park package is very convenient as you can take your keys with you and the car park is much smaller than the airport options meaning you don't have to remember where you parked your car on
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We booked through an online provider ( park & stay ) on arrival after a rather long drive we were greeted by a very friendly professional manager. We learned that the booking which was forwarded to the hotel was wrong. We’d booked a family room with breakfast - the hotel had
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Response from ManagerHILuton, General Manager at Holiday Inn London - Luton Airport
Responded 4 weeks ago
Dear Jenleewills1, Thank you so much for posting this positive review of our hotel. We are so pleased that we were quickly able to rectify the booking issue for you and that our team were so helpful and professional. Thanks you also for your comments about our breakfast. We hope to welcome you back again in the future! Kind regards Richard Mackie General Manager
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Stayed here before an early morning flight, easy walking distance to the hotel, reasonable parking charge. The food in the restaurant was ok, quite expensive, alcoholic drinks usual hotel prices, soft drinks as expensive as a pint of stella - shocking. The restaurant service was
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Response from ManagerHILuton, General Manager at Holiday Inn London - Luton Airport
Responded 7 Jan 2019
Dear Sharon P, Thank you very much for taking the time to post this review. Please accept our apologies that the restaurant service was not up to standard and that you found the bed to be so hard. In general we receive positive feedback regarding the comfort of our rooms , so we will follow up your comment to try to resolve the situation. If you could e-mail me at gm@hilutonairport.com with your contact details I would be delighted to speak to you personally and make sure that we have the full details of the room you stayed in. Thank you again, Kind regards Richard Mackie General Manager
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+1
Went up to room and looked at state of bed sheets. Stained pillows plus what looked like sperm stains on undersheet. Manager attended and stripped bed. Mattress protector also heavily stained. All replaced and a free taxi ordered on the house. Really surprised at you holiday inn.
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Response from ManagerHILuton, General Manager at Holiday Inn London - Luton Airport
Responded 7 Jan 2019
Dear PJR1956, Thank you very much for posting this review from your stay in December. Please accept our sincere apologies for your experience with the bedding in your room. I can assure you that this is not typical of our standards , and that in general we receive positive comments regarding the cleanliness of our rooms. I am pleased to hear that the matter was swiftly rectified , but it certainly should not have occurred at all. Please do contact me at gm@hilutonairport.com with your contact details and I would be delighted to contact you personally. Our apologies again. Kind regards Richard Mackie General Manager
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12345613
Its not far, but theres quite a busy road to cross and it is a very tortuous route. Personally, I've found a taxi is not too costly and saves a lot of messing about.
1 vote
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£8 per day I think
0 votes
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I paid online but they do take cash.
0 votes
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Yes, absolutely, call the hotel on 01582 218 111
1 vote
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12
"Check your room to make sure everything works properly before unpacking"
"A room is a room"
"Cannot imagine they have a good room."
"Quiet floor"
"Ground floor rooms are best if you have luggage."
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12345619
PRICE RANGE
US$58 - US$130 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Ramada Encore Luton Airport
LOCATION
United KingdomEnglandLuton
NUMBER OF ROOMS
124
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