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Holiday Inn Express Folkestone Channel Tunnel

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Holiday Inn Express Folkestone Channel Tunnel
Holiday Inn Express Folkestone Channel Tunnel
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1,150 Reviews from our TripAdvisor Community

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Showing 1,125: English reviews
Start your review of Holiday Inn Express Folkestone Channel Tunnel
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Iver, United Kingdom
Reviewed 2 days ago NEW

Checked in, friendly staff all looked clean and tidy. Unfortunately our 1st room was a bit of a let down, Toilet didn't flush, basin did not empty and the timber on the shower entrance had split leaving splinters sticking up. I complained and was given another room no problem, all then fine. What I cannot understand is how the room...

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Helpful?
Thank Tony N
Reading, United Kingdom
Reviewed 2 days ago NEWvia mobile

On arrival we were given our room 128 beds not all that comfy children slept on sofa pull out bed that had been made alreAdy by staff shower is not particularly warm nice spacious rooms however our window seal had mould on and first floor stairwell carpet has frayed could do with replacing breakfast is a bonus and also nice...

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Thank Honestas_13
Wales
Reviewed 3 days ago NEWvia mobile

Arrived at 8 pm after long Tunnel delay and checked into room on first floor .Nice comfortable bed , flat screen TV , coffee/ tea making facilities and very good shower room . Morning breakfast included cereal , toast , croissants , sausage/ bacon/beams and scrambled eggs , coffee and range of juices . For £53 excellent value .Highly recommended...

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Thank royalmailman
Reading, United Kingdom
Reviewed 4 days ago NEWvia mobile

Unusually for me I read previous reviews after booking this Hotel and was expecting the worst. However I am pleasantly surprised. Staff very friendly and approachable. Room spacious enough and clean/Tidy. Bed comfortable. Breakfast was good and more than enough to chose from. I would stay again. Would of given 5 stars if the car park had more adequate lighting...

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Thank bluemissile
Lytham st annes
Reviewed 5 days ago NEWvia mobile

Rooms clean but small. We stayed her as a family of 4 before we got the Euro tunnel over to France. Staff were very friendly on arrival. Very cheap for a family of 4. Breakfast was a bit dismal though.

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Helpful?
Thank SophieG27
Ruby h, Front Office Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear SophieG27, Thank you for reviewing your recent stay with us at the Holiday Inn Express Folkestone. We appreciate your kind words. I do apologise about the breakfast, I will pass this on to the Food and Beverage Manager, we do hope to welcome you back soon to see some Improvements. Kind Regards

Ipswich, United Kingdom
Reviewed 5 days ago NEWvia mobile

We stayed here for one night prior to a tunnel crossing for a day trip and had a great experience. The staff here are outstanding, helpful and friendly at all times. We got a good rate by booking ahead and this includes a good breakfast with hot and cold options. In the evening there is a small restaurant but also...

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Thank Gill M
Devon, United Kingdom
Reviewed 1 week ago NEW

We've stayed here twice and the last time we stayed the experience was not nearly so good. The staff were great but it was very noisy and the breakfast choices had completely changed. It was low quality, especially the sausages. I had ordered a vegetarian option but that wasn't available. People stay here for it's proximity to Eurotunnel, which is...

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Thank Kate L
Chesterfield
Reviewed 1 week ago via mobile

Our second stay here after deciding on an early morning tunnel. Friendly welcome again, room was clean, towels fresh, everything worked. Again only negatives were the second bed in the family room was like sleeping on a plank of wood but as I knew that from the last stay I slept on the normal bed so it was the wife's...

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Helpful?
Thank dannyjcarr
Ruby h, Front Office Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear dannyjcarr, Thank you for reviewing your recent stay with us at the Holiday Inn Express Folkestone. We appreciate your feedback, I do apologise about the uncomfortable sofabeds, we are looking at getting these improved. Just to let you know we have a new breakfast which starts tomorrow, which does include Bacon! We were unable to sell this before because...

France
Reviewed 1 week ago

Just a quick one-night stopover before catching the 0830hrs ferry the next morning. Good price, clean, only 10 minutes' drive from Dover. Breakfast was OK, coffee was good, definitely will use this in future.

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Thank le_traveller
Ruby h, Front Office Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Le_traveller, Thank you for reviewing your recent stay with us at the Holiday Inn Express Folkestone We do hope to welcome you back in the near future Kind Regards Fran

Telford, United Kingdom
Reviewed 1 week ago

This is the usual Holiday Inn, you know what you are getting and it is quite good, The staff were excellent and joined in with jokes, they were also helpful in recommending places to eat, The sleep was good. Will stay here again

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Helpful?
Thank Bigbigroy
Ruby h, Front Office Manager at Holiday Inn Express Folkestone Channel Tunnel, responded to this review

Dear Bigbigroy, Thank you for your review of your recent stay with us I am glad to hear the staff made your stay that extra bit special. We look forward to welcoming you back soon. Kind Regards

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel is situated in a prominent position alongside the M20 motorway and the hotel has ease of access to all main national and international transport links. The hotel is adjacent to the Eurotunnel Channel Tunnel terminal which provides regular services to continental Europe. Junction 12 is within a few minutes drive facilitating connection to the national motorway network, the major airports and greater London, Paris and Brussels. ... more   less 

Additional Information about Holiday Inn Express Folkestone Channel Tunnel

Address: Cheriton Parc Cheriton High Street, Folkestone CT18 8AN, England
Region: United Kingdom > England > Kent > Folkestone
Price Range: £55 - £168 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Folkestone Channel Tunnel 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Folkestone Channel Tunnel Hotel Folkestone
Folkestone Holiday Inn Express
Holiday Inn Express Folkestone Channel Tunnel Kent
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Folkestone Channel Tunnel staff and other travellers.
9 questions
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Suffolk, United Kingdom
Lydney, United Kingdom
5 months ago
over a year ago

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Questions? Get answers from Holiday Inn Express Folkestone Channel Tunnel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Decent bed and pillows so slept well , and also free wifi”
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“first visit we had a double room it was great!”
 of 5 bubbles C5836RDjonathanm, 19 Dec 2016 | Read review
“not above entrance /kitchen”
 of 5 bubbles thedevonexplorers, 14 Dec 2016 | Read review
“Rooms are all good as we only stayed the one night”
 of 5 bubbles GrahamG780, 9 Dec 2016 | Read review
“All pretty much the same”
 of 5 bubbles riloPlymouth_Uk, 1 Dec 2016 | Read review
5 of 5