4 Augusta Gardens, Folkestone CT20 2RR England
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US$136
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About
#1 of 8 small hotels in Folkestone
Location
Cleanliness
Service
Value
Located in the fashionable "West End", The Relish is Folkestone's first contemporary, and only 5 Star guest accommodation. 10 en-suite rooms furnished to the highest standard with sumptuous beds. Rates include unlimited fresh coffee, tea, homemade cakes, and a complimentary glass of wine or beer upon arrival, direct dial telephones and free broadband access. The Relish is a place you will want to return to again and again.
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Property amenities
Free parking
Street parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Bar / lounge
Baggage storage
Non-smoking hotel
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Wine / champagne
Outdoor furniture
Shared lounge / TV area
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Room features
Desk
Telephone
Bottled water
Clothes rack
Iron
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighbourhood
Centrally Located
Languages Spoken
English, Czech, Hindi
Location
81Good for walkers
Grade: 81 out of 100
26Restaurantswithin 0.3 miles
22Attractionswithin 0.3 miles
4 Augusta Gardens, Folkestone CT20 2RR England
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423Reviews1Q+A92Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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A lovely nights stay on business. Very quiet and relaxed environment, lovely building. Hosts were attentive with a fantastic breakfast and lovely poached eggs. Room was clean tidy and modern. Highly recommend a short stay here at the relish, with prime location!
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Date of stay: October 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Check in is from 4
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Sadly, this place is a little bit of a joke. They are not what they claim on their website and it’s unlikely they ever will be. Other recent reviews are accurate, but worth pointing out: - it’s not luxury - it’s old, creaky and badly maintained - it does smell - it feels dirty - it’s not 5 star - there is no welcome drink - there are no cakes on offer - the breakfast did not have fresh bread - the egg cookery was disastrous - the fruit at breakfast is old and mouldy - there in no service On the last point, the service was terrible. Not really sure what was going on here, but the person on front desk was vacant and unhelpful. Be sure to let them know you’ve parked out the front so they can issue a permit, they don’t tell you that you need one, but then again they don’t actually tell you anything. One redeeming factor, location is ok. To the owner: don’t make bold claims you hear no intention on attempting to uphold.…
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Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: Please don’t waste your money and don’t believe in the website. If you’re still tempted, call...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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+1
“Folkestone’s only 5 star accommodation”. Firstly. If you are going to make this kind of claim you need to back it up. I am not sure what the owners consider “5 star” accommodation” but I can promise you this is not it. So immediately it’s all a bit awkward because this is not what you were expecting. Firstly it’s not a hotel. There is no bar, no restaurant. A 3 star B&B at best with a musty aroma. The reception is manned part time by a young lady who does not greet you with a welcoming smile. Or any smile come to that. We had ticked free parking on booking.com but were told we needed to pay £3.50 for a permit. There was definitely no free drink on arrival. Our room was on the top floor. (chimney) There is no lift. If you have mobility issues or struggle with stairs this is not the place for you as no one will offer tk help with bags. The room. Top floor. IKEA Malm furniture. Super king bed was comfy. Only one bed side lamp. Ancient tv in front of a mirror so you can’t really use the mirror. Kettle with Nescafé instant. - not sure who considers this 5 star?? Walls with cracked paint. Scuffs up the wall. Bathroom has a really wonky floor with a light bulb out making a dingy room even more so. If they had claimed to be a 3 star B&B the review would be ok. But they are claiming to be a 5 star luxury. If you want 3 star B & B stay. You’ll be happy. If you want luxury go to the Burlington for a similar price and don’t waste your money on this rubbish.…
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Would love to write a review of this hotel but sadly we can’t because they cancelled our reservation with less than 24 hours’ notice. Staff were very unapologetic. Completely left us in the lurch as all hotels within 20 miles were full and so had to drive home to Weybridge instead of staying overnight.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Really friendly staff, lovley spacious & comfortable room. Breakfast was fantastic, one of the best we've had in a long time. Some parts were a little tired which was a shame but would still definitely return.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Booked for birthday treat for my partner allocated car parking lady at reception was friendly free cake drinks was a nice touch. Rooms are nice and spacious en suite shower was lovely. Bed very comfortable . Cooked breakfast in the morning and can help yourself to yogurts coffee bread etc . Overall a nice stay.
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Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: I think car parking is on first come basis and only a couple of spaces not sure where else you...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
How this hotel is ever given 5 stars is unbelievable to me it’s a very average hotel with tiny rooms and a mean spirited attitude. The indigo room is the smallest room I have stayed in since the 90’s , a tv the size of an iPad,drafty windows and a very average bathroom (some White Company toiletries do not make a bathroom luxury) the room is not even as good as an average premier inn and not even close to their plus rooms , never mind excellent chains like Resident or Moxy all so so much better and none of them claim to be luxury. I should have been wary when you book and are sent the longest list of terms and conditions I have ever seen . I’ve stayed in lower grade hotels in Folkestone but these hotels try to make up any shortcomings by offering helpful friendly customer service 4pm check in is just wrong even 11am check out is a bit mean Parking is difficult nearby so other Hotels have a link to the council parking site and sort out cheap all day parking this hotel doesn’t offer. So what is good about the hotel , a nice reception and lounge you never go in and their is complimentary coffee and water yet the complimentary wine and beer mentioned on the website is never offered ,btw free Wi-Fi is not really a selling point these days . To be fair breakfast is included which is just average the avocado on the toast couldn’t be spread any thinner , seating in the dining room is tired and maybe cleaning the splattered wall and door frame at the table where we ate would be nice . I wonder if the 6ft bedhead that came away from the wall and could have fallen on us at any point as it was inadequately fixed to the wall would be covered in those terms and conditions. However you do get a slice of cake! …
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: 4pm check in , it’s a B&B really , charge extra for early check in , no complimentary wine or...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
After a couple of communication misunderstandings before arriving, we could not gave asked for more. Just stayed in a standard double, but it was beautiful, roomy for the price, and we had a bath with rainfall shower over which is unusual, I was expecting just a shower cubical. Breakfast was perfect.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Lovely little hotel. Nice clean room and comfortable bed. It's a short walk to the main shops or to the beach. Was a bit chilly when we arrived but used the electric fire for 10 mins and after that the heating made the room ideal. Parking was available nearby but we found a free space very close. Would definitely stay again.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We booked in for a stay in the orchid room, looked around the room and checked our mattress, it was so filthy and disgusting we asked the owner to have a look, she was apologetic and we then got a refund, didn’t get offered a different room, was a waste of a journey and complete disappointment, the state of the mattress was worrying!
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
PRICE RANGE
US$120 - US$136 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the relish hotel folkestone, relish hotel folkestone
FORMERLY KNOWN AS
Augusta Hotel
LOCATION
United KingdomEnglandKentFolkestone
NUMBER OF ROOMS
10
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Claim Your ListingTHE RELISH - Updated 2023 Reviews, Price Comparison (Folkestone)
Frequently Asked Questions about The Relish
Which popular attractions are close to The Relish?
Nearby attractions include Leas Lift Lockout (0.3 miles), Lower Leas Coastal Park (0.2 miles), and The Leas Promenade (0.2 miles).
What are some of the property amenities at The Relish?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
What food & drink options are available at The Relish?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
Is parking available at The Relish?
Yes, free parking and street parking are available to guests.
What are some restaurants close to The Relish?
Conveniently located restaurants include The Bouverie Tap, Sotirio's Bar & Restaurant, and Conchitas.
Is The Relish located near the city centre?
Yes, it is 0.7 miles away from the centre of Folkestone.
Which languages are spoken by the staff at The Relish?
The staff speaks multiple languages, including English, Hindi, and Czech.
Are there any historical sites close to The Relish?
Many travellers enjoy visiting The Leas Lift (0.2 miles), Crypt of St. Leonard (3.7 miles), and Saltwood Castle (3.8 miles).