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8 Reviews from our TripAdvisor Community

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Showing 7: English reviews
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Reviewed 30 September 2013

Worst hotel in Britain... Nothing else to be said Avoid Owned were not in the slightest welcoming, the room was dirty cant stress how filthy and untidy the room was upon arrival. A complaint was made but nothing was done to help in any way. Breakfast was the icing on the cake. I really wouldn't bother wasting money, if we...

2Thank fireitup
Reviewed 13 June 2012

Staying in this hotel\b&b at the moment, and its the most dirtiest place iv seen I wouldn't even recommend a tramp to stay here!. I'm pregnant and I have to walk all the way up the stairs to the highest floor just to get to our box room! I did ask if me and my boyfriend could be moved on...

3Thank HannahSophie&JakeCockett
Estepona, Spain
Reviewed 6 May 2008

Had forgotten about this place but chanced upon its name when looking for a hotel in the region and happened to read other reviews so thought I'd put my tuppence worth in. I read about the place on the hotels site and thought it sounded nice - only wanted somewhere to stay for a night whilst visiting a friend in...

3Thank Praguepix
Shrewsbury, UK
Reviewed 10 August 2007

Dirty, smelly, rooms not ready, beds unmade and messy bathroom from previous guests, not expected by proprietor, arrived too early (5.30pm), cleaner just on her way ........what an absolute nightmare! We had booked 2 family rooms, neither of which were fit for my dog. Still had to pay cost of most expensive room for cancelling last minute. What a rip...

4Thank UberMand
Reviewed 10 January 2007

On arrival we were shown to a basement apartment which resembled a damp squat beds where damp, the english breakfast which we paid for and requested was 1 egg 1 slice of bacon and 1 sausage the owner said ''stocky builders had trouble consuming the big breakfast'' my answer to that is it would have fitted on 1 slice of...

4Thank jackie-foster
West Yorkshire
Reviewed 21 June 2006

We recently had two overnight stays at the Banque Hotel in Folkestone and found the rooms spacious, clean and welcoming! - both our stays were excellent - the hospitality and friendliness of the two staff members who we met (George and jay) was exceptional - we were made to feel very welcome and enjoyed delicious breakfasts, brought to our room...

1Thank Harriet M
A TripAdvisor Member
Elk Grove, Ca
1 review
23 helpful votes
Reviewed 27 March 2005

-First off, the place was filthy. The lobby floor was so dirty, you couldn't make out the carpet color in the middle. -Second, the room they gave the three of us was in a dingy room below ground, with spindly old beds and a TV sitting on a chair. This room had no door knob, only a dead bolt. It...

23Thank A TripAdvisor Member

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  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms

Additional Information about Banque

Address: Banque House 4 Castle Hill Avenue, Folkestone CT20 2QT, England
Region: United Kingdom > England > Kent > Folkestone
Price Range: £25 - £50 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Banque 1*
Number of rooms: 12
Also Known As:
Banque Hotel Folkestone
Banque Folkestone, Kent

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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?