We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Swan at Hay

Is this your business?
Save
Traveller (61)
Room & Suite (42)
Dining (22)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent38%
  • Very good31%
  • Average15%
  • Poor11%
  • Terrible5%
Travellers talk about
“lovely hotel”(18 reviews)
“no lift”(6 reviews)
“front of house”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (521)
Filter reviews
514 results
Traveller rating
186
160
80
60
28
Traveller type
Time of year
LanguageEnglish
More languages
186
160
80
60
28
Show reviews that mention
All reviewslovely hotelno liftfront of housebreakfast rooma bit tiredcooked breakfastpiping hotbeautiful towngarden roomblue boarcouple of nightslovely gardensunday lunchstayed here for one nightcoach housebreakfast was excellentcomfy bed
FilterEnglish
Updating list...
1 - 5 of 514 reviews
Reviewed 2 weeks ago via mobile

Great lamb shank, great service. The roast potatoes and gravy were also perfect. Very Impressed! Will recommend to friends and visit next time I'm in Hay. Vegan options apparently wasn't big enough but my friend is picky and catering to vegans is hard work

1  Thank Haygreenall
Reviewed 3 weeks ago via mobile

The Swan is now under new management and the main dining room/restaurant is not pretentious. Good quality food at reasonable prices. Not always full on a Saturday but I’m sure that when word gets round they will become busier. It is a hotel and banqueting...More

2  Thank cedeestarnes
Response from swanathay123, General Manager at The Swan at HayResponded 1 week ago

Thank you so much for your kind review. The team here are working really hard to make The Swan great again. We have had a huge amount of investment recently and its great to hear this is paying off. kindest regards & all the best,...More

Reviewed 3 weeks ago

Sadly only just the one night as we made our way from North Wales to Ledbury. A warm welcome and swiftly to our room (1) with great views over the garden as promised. After a wander round the town and a drink in The Blue...More

Thank Nicholas R
Response from swanathay123, General Manager at The Swan at HayResponded 1 week ago

Many thanks for your kind review Nicholas. Really glad you enjoyed your all but brief stay with us here at The Swan. I hope your friends enjoyed the cheese!! kindest regards, Adrian Wilson General Manager

Reviewed 4 weeks ago

My daughter and son-in-law held their Wedding Breakfast and Evening Reception at the Swan Hotel, Hay-On-Wye last weekend. It was a glorious day, perfect weather, great food, great facilities, plenty of staff, brilliant atmosphere. The bedrooms were tastefully decorated in keeping with the grandeur of...More

Thank Stephanie F
Response from swanathay123, General Manager at The Swan at HayResponded 4 weeks ago

Thank you for taking the time to post such a positive review of The Swan. It was a pleasure to host & celebrate your daughter's wedding breakfast & evening reception here. The team will be delighted to hear you enjoyed your day so much. Kindest...More

Reviewed 4 weeks ago via mobile

My husband and I could not have picked a better venue for our wedding reception. The staff were friendly, helpful and very efficient. Trish was on hand all day to make sure everything was running smoothly, nothing was too much trouble. The turn around from...More

Thank Kirsty E
Response from swanathay123, General Manager at The Swan at HayResponded 4 weeks ago

Many thanks Kirsty for such a fab review of your recent celebration here at The Swan. It was an absolute pleasure to host your family and friends on such an important day. It was a perfect day weather-wise and the Team will be thoroughly delighted...More

View more reviews
Most Booked Properties in Hay-on-Wye
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$115 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$115 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (61)
Room & Suite (42)
Dining (22)
Business Centre & Event Rooms (1)
Questions & Answers
Get quick answers from The Swan at Hay staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Room Tips
"1 & 2 look over the garden. Try and reverse into parking spaces."
Read review
"Not a courtyard room in winter!"
Read review
"choose a room away from the road."
Read review
"Best rooms (suites) are at the front of the main house"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing