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The Swan at Hay

Traveller (80)
Room & Suite (41)
Dining (23)

Overview

AMENITIES
Free Wifi
Free Parking
Breakfast Available
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
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Rooms
3 Mar4 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (586)
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579 results
Traveller rating
232
176
83
60
28
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Time of year
LanguageEnglish
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232
176
83
60
28
Show reviews that mention
All reviews lovely hotel car park front of house no lift piping hot breakfast room beautiful town cooked breakfast garden room coach house couple of nights blue boar lovely garden night's sleep following morning breakfast was excellent sunday lunch
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1 - 5 of 579 reviews
Reviewed yesterday via mobile

The Swan is a 4 Star Hotel given excellence service. The room was great, over looking the garden(room 2). The Staff, reception, dining room, bar and breakfast staff were all great a credit to the management. Evening meals excellent, breakfast very good choice to choose...More

Date of stay: February 2019
Thank michaeltC2091IE
Response from Swan H, General Manager at The Swan at HayResponded today

Thank you Mike for sharing your feedback after your recent stay at The Swan. I am immensely proud of both the hotel and the staff and it is genuinely heart-warming that you found everything to your liking. Thank you for choosing us as the venue...More

Reviewed 4 days ago

Arrived early (very early) for a Valentines Day stay, staff could not have been more helpful, room was ready, so we could check in and get straight out to wander around the wonderful little town of Hay, renown for its bookshops, but we were delighted...More

Date of stay: February 2019
Thank philandjanj
Response from Swan H, General Manager at The Swan at HayResponded today

Thank you for such a kind review! I am delighted you enjoyed both Hay-on-Wye and The Swan for your Valentine getaway. David, the restaurant manager, and the breakfast waitress will both be thrilled with your feedback regarding their service. Hopefully we may get the opportunity...More

Reviewed 4 days ago via mobile

We had been recommended this Hotel as the best play to stay when visiting Hay on Wye and it really didn’t disappoint. The staff were all very friendly and welcoming, the room was cosy, well laid out and had a really comfortable bed and the...More

Date of stay: February 2019
Thank bombatom
Response from Swan H, General Manager at The Swan at HayResponded today

Many, many thanks for such kind feedback following your recent visit to The Swan. The whole team here are working really hard in pushing the hotel forward and it is great to know we are on the right track. Thanks for taking the time in...More

Reviewed 4 days ago via mobile

Thoroughly enjoyed my visit. The service from Jade was brilliant! Brilliant sense of humour and really lit up my visit. Would highly recommend the food. Will definitely be calling in again when I revisit!

Date of stay: February 2019
Thank davidjohn8791
Response from Swan H, General Manager at The Swan at HayResponded today

Thank you for your kind review. Jade will be delighted with your comments regarding her service and sense of humour! Glad you enjoyed your food too... kindest regards, Adrian Wilson General Manager

Reviewed 5 days ago via mobile

We stayed at The Swan for Valentine's day and had a beautiful time. Staff were lovely, didn't catch their names but the night porter and receptionist in particular were a pleasure and went above and beyond in terms of service. The room was comfortable and...More

Date of stay: February 2019
Thank PepsUniverse
Response from Swan H, General Manager at The Swan at HayResponded today

Thank you so much for such a fabulous review and also for choosing The Swan as the venue for your Valentine celebration. The whole team are super proud of the facilities and offering here and will be genuinely thrilled with your feedback. Hope to you...More

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About
Description
The Swan at Hay is a glorious Georgian building housing 19 bedrooms. The hotel was relaunched in February 2017 following a million pound refurbishment. All 19 bedrooms and bathrooms were refurbished, as More were all the public areas. Set in the heart of the world-renowned 'Town of Books,' Hay-on-Wye, it is an ideal base to explore the Brecon Beacons and surrounding countryside. With a choice of 3 dining areas, visitors can choose to dine in the beautiful Garden Room restaurant, the snug or the more informal bar. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Conference Facilities
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Beachfront
Spa
Breakfast included
Pool
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
19
Price range
US$93 - US$177 (Based on Average Rates for a Standard Room)
Also Known As
The Swan At Hay Hotel Hay-On-Wye
,
Swan At Hay On Wye
,
Swan At Hay Hotel
,
The Swan At Hay Hay-On-Wye, Wales
Location
United Kingdom > Wales > Powys > Hay-on-Wye
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
19
Price range
US$93 - US$177 (Based on Average Rates for a Standard Room)
Also Known As
The Swan At Hay Hotel Hay-On-Wye
,
Swan At Hay On Wye
,
Swan At Hay Hotel
,
The Swan At Hay Hay-On-Wye, Wales
Location
United Kingdom > Wales > Powys > Hay-on-Wye

Photos

Traveller (80)
Room & Suite (41)
Dining (23)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
Voyager816391
15 December 2018|
Answer
Response from swanathay123 | Property representative |
Thanks for your enquiry but I have to say I don't think the prices are too expensive. Our main courses vary from £11.95 for a wide variety of choices to £23.95 for a ribeye steak. We really try to be value for money but... More
0
Votes

Room Tips

"We had Room 3, a dual aspect room superior with American king size bed (UK Superking) very comfortable..."
philandjanj
5 days ago
Read review
"Rooms at the front are probably more spacious. Room 10 was in a small side corridor."
helenwD1549NC
2 weeks ago
Read review
"Annexe room is comfortable and handy for car park Decor is a bit plain"
518johnk
2 weeks ago
Read review
"Specify if you want a bed larger than a standard double."
bijoutartette
3 Dec 2018
Read review
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