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Holiday Inn Basildon

Traveller (94)
Room & Suite (60)
Video (1)

About

Location
Cleanliness
Service
Value
The Holiday Inn Basildon is located on the Festival Leisure Park set in its own grounds overlooking a picturesque garden and fishing lake. The Holiday Inn Basildon is 0.5 miles from CNH tractor plant and 3 miles from Ford Motor Company research centre. We are only 40 minutes from Stansted Airport and 8 miles from the M25 Jct.29 with easy access to Lakeside and Bluewater shopping centres. The Holiday Inn Basildon bedrooms have high speed internet access and are air-conditioned. Family and accessible rooms are available. Meeting rooms and public areas have WIFI. We offer an extensive menu served daily in our lounge and 24 hour room service. The Holiday Inn Basildon is a popular venue for meetings in the Academy Conference centre. The Holiday Inn Basildon also caters for banqueting events including dinner dances and weddings in our suites which can cater for up to 220 guests and has ample free parking, including accessible parking. The Festival Leisure Park adjacent to the hotel boasts a wide choice of restaurants, nightclubs and leisure activities, including a 10 screen cinema and bowling alley. As one of our guests at the hotel you can take advantage of complimentary one day passes to the Fitness First gym that is a two minute walk from the hotel. The hotel offers leisure packages:- shopping, family and honeymoon. Kids Stay and Eat Free* making Holiday Inn Basildon an ideal location for a family short break.
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Property amenities
Restaurant
Free parking
Room service
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Wheelchair access
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Room features
Air conditioning
Non-smoking rooms
Good to know
HOTEL STYLE
Business
Family
HOTEL CLASS
Hotel links
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Special Offer:Save More on Your Rate
Hotel deals

Location

Full view
70Somewhat walkable
Grade: 70 out of 100
20Restaurantswithin 0.3 miles
9Attractionswithin 0.3 miles
601Reviews
158Photos
5Q+A
100Room tips
Traveller rating
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Popular mentions
I recently visited the holiday inn in Basildon. It was honestly such a delight and this was definitely down to the staff and how well they treated us on arrival. George was amazing and made it a great experience that I could enjoy with my family. He was kind funny and friendly
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I went to the holiday inn as a surprise from my parents to have a massage and facial for my 21st birthday. After having an amazing pampering with collette, i went to the bar. George's customer service is out of this world and made my day.
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Stayed here on a Saturday night following a private party in one of their conference rooms. Very friendly & welcoming staff in Reception and throughout the hotel. Room was spotlessly clean with all the usual extras. Party went well but the food came out even as guests were still
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Beware I went fir coffee and snacks to meet some friends 2 weeks ago and after giving the hotel my custom and was rewarded with a £80 parking ticket !!! When I called the hotel I was told they could do nothing about it as they have no control over their own car park !!!
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Response from JosephKnight, General Manager at Holiday Inn Basildon
Responded 1 week ago
Dear cfsrm16, Thank you for taking the time to review your recent visit to the Holiday Inn Basildon. I am sorry to hear of your dissatisfaction with our parking arrangements. We have approximately 25 signs in the car park regarding parking charges including on entry and on exit, in addition to signage inside the hotel as well, which unfortunately it would appear were missed on this occasion. We ask guests to register their cars with reception to avoid any charges. Despite the challenges you faced, I hope that you found the food and service whilst in the hotel to be of a good standard and I hope you will give us the chance to host you again in the future. Kind regards Adam General Manager
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This is not the first time this has happened to me staying at this hotel. Fighting broke out in the early hour of Saturday morning, got woken up at 2.30am and the fighting didn't end until 4.15am. Tried to use the phone in the room to ring down to the reception but the phone
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Response from IHGService, Guest Relations Manager at Holiday Inn Basildon
Responded 3 days ago
Hi valeris s, Thank you for choosing our Holiday Inn Basildon. I appreciate you sharing your experience with us from your recent stay. We ensure the safety and comfort of our guest, and I'm very sorry about the startling noise that didn't make your experience exceptional. I know how important to enjoy an efficient room and be able to relax after a long day. It's with dismay that we weren't able to meet your expectations. I shared your comments with our hotel management and I'm certain that necessary actions will be taken to secure the welfare of each and every guest. A private message was also sent so we can further discuss this matter. We hope you will give us another opportunity to make things right on your next visit to the neighborhood. Until then, Jomar M. Case Manager IHGService
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TV Set, but remote control did not work
view to parking place
View nice
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do we have extra pillows in room>
Yes there was extra pillows when i was there. If not request some from reception
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does it have a fridge in room. ?
No fridges available in twin or family rooms
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How far is this hotel to hylands park where v festival is please?
The room I was in had tv & BBC. I did not make any special request
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Do you take dogs
Not aware that it is permitted and never seen one in all my stays.
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"room over looking the lake"
"Some rooms overlook the lake. These have the best views but may be noisy when the evenings are light as people tend to go outside to drink."
"All the same"
"No Neighbours!"
"Not Very Good Location"
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PRICE RANGE
US$78 - US$156 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn basildon hotel basildonbasildon holiday inn
LOCATION
United KingdomEnglandBasildon
NUMBER OF ROOMS
148
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