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Cromwell Lodge

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Traveller (184)
Room & Suite (106)
Dining (14)
Overview
  • Excellent25%
  • Very good34%
  • Average18%
  • Poor13%
  • Terrible10%
Travellers talk about
“old building”(28 reviews)
“top floor”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
3 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (623)
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619 results
Traveller rating
161
193
112
86
67
Traveller type
Time of year
LanguageEnglish
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161
193
112
86
67
Show reviews that mention
All reviewsold buildingtop floorcreaking floorboardsboth morningsvery pleasant staybreakfast was excellenttea and coffeebed was very comfortabletown centretwo night staycar parkbanbury crossyogurtmarqueeweddingcharacterrear
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1 - 5 of 619 reviews
Reviewed 5 days ago

Just back from a lovely old hotel. good food, lovely room, pleasant staff and town centre just over the rd. this hotel is in lovely position. the only problem we had was the wifi it dosn't work but otherwise everythink else was good.

Thank Amanda H
Response from Katie M, General Manager at Cromwell LodgeResponded 4 days ago

Dear Amanda H, Thank you for your review, we are so pleased you enjoyed your visit. Looks like we need to get those gremlins in our internet sorted out! We hope to see you again soon. Kind regards, Katie McElliott & The Cromwell Team

Reviewed 1 week ago via mobile

Badly in need of renovation. Rooms were grubby and had a very stale smell. Visited in week 12 of the hottest summer for 40 years but no fans provided in rooms. Staff and breakfast average. Didn't use restaurant thankfully. Will definitely not be returning.

Thank Gail C
Response from Katie M, General Manager at Cromwell LodgeResponded 5 days ago

Dear Gail C, Thank you for your feedback. I am sorry you had a disappointing visit; if you wish to discuss your issues further, please do feel free to contact me on 01295 259781. Kind regards, Katie McElliott & The Cromwell Team

Reviewed 1 week ago via mobile

Lovely old building & full of character. We were welcomed by Olivia who was very friendly & chatty. We had room number one which was very large & clean. Super size comfortable bed with clean sheets, nice size TV with freeview, coffee tea biscuits ECT......More

Thank tonybasing
Response from Katie M, General Manager at Cromwell LodgeResponded 1 week ago

Hi tonybasing, Thanks for your kind review, I appreciate your comments about the team and service.They do work very hard to deliver excellent service with a smile. I will ensure I pass your comments onto Olivia! I am glad you found your stay enjoyable and...More

Reviewed 1 week ago

We stayed in room 23 on the top floor on a very warm evening in July. We were greeted at reception and immediately the lady was apologising for no air con (we didn't expect any!) and no fans, explaining that Argos had sold out!! We...More

Thank MikeBurke5
Response from Katie M, General Manager at Cromwell LodgeResponded 1 week ago

Hi there MikeBurke5, Wow, thank you for your kind review! We are glad you enjoyed your stay with us and the team worked hard to deliver their usual smiley service! We look forward to welcoming you back in the future and hopefully, it is coming...More

Reviewed 2 weeks ago via mobile

Staff were friendly and helpful wherever possible. First impressions were nice, pretty outside and little beer garden. I stayed in room 10 which looked onto a very noisy road. The room is in very much need of repair and a deep clean. Carpets were dirty,...More

Thank AnneandJulian
Response from Katie M, General Manager at Cromwell LodgeResponded 1 week ago

Dear AnneandJulian, Thank you for your feedback. I am sorry you had a disappointing visit; if you wish to discuss your issues further, please do feel free to contact me on 01295 259781 Kind regards, Katie McElliott & The Cromwell Team

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About
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Room Service
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Non-Smoking Hotel
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$80 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$80 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (184)
Room & Suite (106)
Dining (14)
Business Centre & Event Rooms (2)
Questions & Answers
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Barbara663
3 January 2017|
AnswerShow all 4 answers
Response from alaimar | Reviewed this property |
No pool at all !
0
Votes
Google Translation
Room Tips
"Tip :- avoid there are plenty of good class hotels nearby"
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"please do not stay there at your peril"
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"Don't bother"
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"If there are any clean rooms make sure you get one"
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