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All reviewsexecutive roomincluding breakfastfried eggsground floorgood sizewould stay againthe air conditioningchannel tunnelshort stayovernight stopgood nights sleepplenty of parkingfollowing morningeuro tunnelen routestayed here for one nightnight's sleep
Stayed here after returning from a long journey on the Eurostar.
Was really hard to find on a car sat nav as the postcode takes you to a housing estate. Tried it on a mobile sat nav and found it straight away. Mentioned it as...More
I come to Ashford regularly for business and have stayed in Travelodge and Premier Inn here but I must say Holiday Inn is by far the best! Clean rooms, chargers by the bed (seems like a small thing but travelodge doesn't have this and its...More
Response from Glyn J, General Manager at Holiday Inn Ashford - CentralResponded 15 November 2017
Dear Sophie B,
Thank you for awarding 5 stars following your recent stay with us.
I am so pleased that you liked your room and the facilities it offers, including a bedside phone charger and power shower.
All the team take heart from your comments,...More
The hotel was ok for our overnight stay before getting the shuttle across to France in the morning, it's around 15 minutes from Folkestone. The only real issue we had was that the room was very cold thru the night, the AC was only able...More
Stayed here for one night
Close to the M20
Spotless clean room
Good bed and sleep
Manual needed to operate the bath/shower
Response from Glyn J, General Manager at Holiday Inn Ashford - CentralResponded 3 weeks ago
Thank you for your valued feedback.
I am delighted that in the main you had a good stay and will share your comments with the hotel team.
It is always useful for us to be able to review our hotel facilities making improvements...More
Took my money for a cancelled reservation now they won't refund for at least 5 days. I asked to speak to the manager who won't come to the phone, now when i call they pick up and hang up. You should be ashamed of yourselvesMore
Thank Rob M
Response from Glyn J, General Manager at Holiday Inn Ashford - CentralResponded 4 weeks ago
Dear Rob M,
Thank you for your feedback.
I am sorry that you were charged for a cancelled reservation, but as soon as we were made aware, your credit card was refunded.
Unfortunately, as explained, your bank can take 3-5 working days to deposit the...More