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Holiday Inn Ashford - Central

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Holiday Inn Ashford - Central
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566 Reviews from our TripAdvisor Community

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Showing 530: English reviews
London, United Kingdom
Reviewed yesterday NEW

I stayed there for a weekend whilst attending a conference in the area. The hotel was pretty empty (judging by the number of cars parked overnight). The rooms were standard fayre that you would expect from Holiday Inn. My safe was not working in the room and I reported it on my way to the conference next morning at reception...

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Helpful?
Thank eastendanto
Worle.uk
Reviewed 6 days ago NEWvia mobile

We arrived late Friday evening after bad traffic on the way. Check in was smooth, room ok but the paint work is tired in places, the room could really do with repainting. The room was spacious and quiet and a good place to spend the night before heading to the channel tunnel.

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Helpful?
Thank Amanda B
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear Amanda B, Thank you for your review. I was pleased to hear that your check in was smooth and bedroom spacious. I do hope you will choose us again on your travels. Kind regards, Glyn Jones General Manager

Reviewed 1 week ago NEWvia mobile

Only stayed for one night but would happily book again. Room was very and clean. All the staff were very helpful and friendly. Breakfast was lovely, nice selection. Location was ideal, even though you can hear the traffic when outside the hotel you can't hear it at all inside.

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Helpful?
Thank Sharon B
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear Sharon B, Thank you so much for your 5 star review. I was delighted to hear you had a lovely breakfast and our staff were very friendly. I'm so pleased that you would happily book us again and hope we can welcome you back again soon. Kind regards, Glyn Jones General Manager

Reviewed 1 week ago via mobile

Thought we would give this another try. Still think this is a tired hotel. It is definitely in need of some sprucing. The room was comfortable. The staff were lovely. The ambiance is what is missing. The structure really needs a makeover. The trouble with hotels inevitably is that they date and become very expensive to update. The service is...

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Helpful?
Thank Blueroom1
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear Blueroom1, Thank you for your review. I'm pleased that your room was comfortable and our staff were lovely. All of your feedback is very much appreciated and I do hope you will return again. Kind regards, Glyn Jones General Manager

Cardiff
Reviewed 1 week ago via mobile

Stayed here the night before going on the Eurostar. I could leave my car in the car park which was very handy and it's only a 5 minute taxi ride to the station. Really liked the hotel. Nice rooms, clean and spacious. The bar was nice too with good food. Found the staff to be very polite and helpful too....

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Helpful?
Thank D0gb0y
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear D0gb0y, Thank you so much for your 5 star review. I was delighted to hear that you really liked our hotel, our staff were polite and you enjoyed good food. I'm so pleased that you would definitely use us again and we look forward to welcoming you back. Kind regards, Glyn Jones General Manager

Telford, United Kingdom
Reviewed 2 weeks ago via mobile

This is a below average Holiday Inn that needs some TLC. On my overnight visit in January the front desk was empty and after a while a friendly lady appeared and checked my in before disappearing again. As I needed to check something I had to again wait for her to emerge from the back office. I guess the reason...

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Helpful?
Thank Andy810
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear Andy810, Thank you for your review. Please accept my sincere apologies for the issues that you experienced, I can assure you that this is not our usual standard. Your feedback is very much appreciated and I will be sharing this with my team. I do hope that you will reconsider returning to our hotel. Kind regards, Glyn Jones General...

Bourne, United Kingdom
Reviewed 3 weeks ago

Great place to stay in the Ashford area with excellent staff particularly in the bar and restaurant. The restaurant food is good, although as one would expect, it's a little high on price - Lamb Shank is recommended at £17.50. The restaurant is a lovely old barn - not sure if it is original on this site or a reconstruction,...

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Helpful?
Thank mikesierra
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear mikesierra, Thank you so much for your 5 star review. I was absolutely delighted to hear that our staff were excellent and you enjoyed good food. I'm pleased that you liked our restaurant which is transformed from a 17th century barn and I hope that we can welcome you back soon. Kind regards, Glyn Jones General Manager

Reviewed 12 January 2017 via mobile

Easy bredrin's praise to jah and the almighty mi and mi woman stay here for a couple ah night's ya si mi. It was quite a pleasant stay we didn't order room service or none of dem tings dere but it was kool bredda like rice and pea and ah likkle bit of jerk chicken. Big up holiday Inn mi...

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Thank Byron s
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear Byron s, Thank you for your review. I was delighted to hear that yourself and you partner had a pleasant stay and I hope that we can welcome you back again soon. Kind regards, Glyn Jones General Manager

Guildford, United Kingdom
Reviewed 7 January 2017

Greeted with a genuine smile and the staff could not have been more helpful. We were able to take advantage of the large free car park to leave our car for a few days trip via Eurostar and staff called a cab to take us to Ashford International station. Rooms a little tired and dated, however rooms had everything we...

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Helpful?
Thank Sue W
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear Sue W, Thank you for your review. I was delighted to hear that our staff were fantastic and you had everything you needed. I hope we can welcome you back soon. Kind regards, Glyn Jones General Manager

West Wales
Reviewed 5 January 2017

Ideal location for what we wanted, we arrived evening. This is as you would expect form a Holiday Inn Express, clean comfortable. However I must emphasis that the staff were exceptional, very helpful and welcoming. We decided as we were tired so we ate at at the hotel, food was well priced, and tasty. we had a few drinks and...

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Helpful?
Thank SmudgeWestWales
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear SmudgeWestWales, Thank you so much for your 5 star review. I was delighted to hear that our location was ideal, you enjoyed a tasty meal and our staff were very welcoming. I do hope we can welcome you back in the future. Kind regards, Glyn Jones General Manager

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Ashford Central is ideally situated to meet the needs of both business and leisure travellers. The hotel is within easy reach of the Eurostar terminal at Ashford International Station, with links to Disneyland Paris. The hotel is also close to M20 Motorway, Canterbury, Eurotunnel Le Shuttle & Dover Ferry Port for City D'Europe. The hotel offers rooms ranging from Executive, Accessible to Family rooms which are all fully air-conditioned with high-speed Internet access in all the bedrooms, meeting rooms and lounge/lobby. The venue is licensed for civil weddings and can accommodate large parties up to 140 guests with a private bar. There are 6 meeting rooms with air conditioning & natural daylight available for small and large scale meetings. Holiday Inn Ashford Central provides an ideal base for visiting local attractions including: Canterbury Cathedral, Leeds Castle, Howletts & Port Lympne Wild Animal Park, Romney & Hythe Dymchurch Railway & McArthur Glen Designer Shopping Outlet. ... more   less 

Additional Information about Holiday Inn Ashford - Central

Address: Canterbury Road, Ashford TN24 8QQ, England
Region: United Kingdom > England > Kent > Ashford
Price Range: £59 - £117 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Ashford - Central 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Holiday Inn Ashford - Central Hotel Ashford
Ashford Holiday Inn
Holiday Inn Ashford - Central Kent
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Ashford - Central staff and other travellers.
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3 months ago
Reading, United Kingdom
6 months ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Inform reception of any specific requirements when you book/check in”
 of 5 bubbles SmudgeWestWales, 5 Jan 2017 | Read review
“Ate at restaurant only”
 of 5 bubbles carolpi2015, 30 Nov 2016 | Read review
“Try the Ashford International nearby”
 of 5 bubbles Denners01, 30 Oct 2016 | Read review
“Rooms on the south side are quieter" "Corner suites are large and sunny"”
 of 5 bubbles AlanBristolDivots, 16 Aug 2016 | Read review
“This is the best Holiday Inn in Ashford”
 of 5 bubbles 188alanb, 30 Jul 2016 | Read review
5 of 5