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4.0
#4 of 9 hotels in Worthing
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Welcome to The Burlington Hotel, your Worthing “home away from home.” The Burlington Hotel aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.
Given the close proximity of popular landmarks, such as Worthing War Memorial (0.6 mi) and Original Worthing Railway Station (0.8 mi), guests of The Burlington Hotel can easily experience some of Worthing's most well known attractions.
The Burlington Hotel is a family-friendly hotel offering a flat screen TV in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.
The hotel features 24 hour front desk, room service, and newspaper. Plus, guests can enjoy breakfast, which has made this a popular choice among travellers visiting Worthing. For guests with a vehicle, there is paid public parking available nearby.
Worthing has plenty of steakhouses. So when you’re here, be sure to check out popular spots like MacMillans and The Mulberry Flaming Grill, which are serving up some great dishes.
If you’re looking for something to do, Worthing Pier (0.6 mi), Worthing Museum and Art Gallery (0.6 mi), and Steyne Gardens (0.7 mi) are a nice way to spend some time, and they are all within walking distance of The Burlington Hotel.
The Burlington Hotel puts the best of Worthing at your fingertips, making your stay both relaxing and enjoyable.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TheAA: The Automobile Association.
HOTEL STYLE
Bay View
Business
Languages Spoken
English, Spanish, Italian, Romanian
Location
Marine Parade, Worthing BN11 3QL England
The Burlington Hotel
642 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Burlington Hotel captivates many with its well-appointed amenities, boasting clean rooms with comfortable beds and delectable food options. Nestled in a prime yet serene location near the beach, the stylish hotel is lauded for its cleanliness and tranquil atmosphere.
Guests frequently commend the friendly and efficient service, although opinions on value for money do vary. While the rooms earn praise for their comfort and style, some suggest there's room for enhancement.
Location
Beachfront
Atmosphere
Stylish
Rooms
Comfortable
Value
Reasonable
Cleanliness
Immaculate
Service
Attentive
Amenities
Satisfactory
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Stayed here for one night on business, at a very reasonable rate. First impressions are not great as you enter, it all looks a bit old and tired, with the bar and breakfast areas rather uninspiring; however all the staff were pleasant and welcoming. A fairly new lift takes you to the rooms where the theme continues - a large room with most things you'd need, but rather old and tired furniture and uninspiring decor. The the room was clean and well prepared and the bed comfortable enough, but the TV seemed to not have any Freeview channels, and the shower was an old over bath job that liked to swing between scalding hot and cold with no warning.
There was a reasonable choice for breakfast, although I felt the Full English had a 'kept hot' feel - adequate but not great.
If you pay a good rate and don;t expect to much the hotel is probably fine, but I think there are better ones in Worthing.
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Date of stay: March 2020
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The room was clean and the bathroom was both clean and free of mould. The breakfast was extremely prompt if a little too prompt but with staggered times for rooms due to covid this was understandable. The staff were super friendly and helpful and gave great advice about doing the coastal path from Meadfoot beach. Despite these great things about my stay, there were a few little things that let it down but considering the price I paid I can let it off. I personally struggled with towels due to being given a hand towel, a single small towel that barely covered me and a bath mat it made getting dry a little tricky due to having long hair (my own fault for having long hair!), the whole hotel seems stuck in the 70s (I think? I’m a tad young to know much earlier than the mid nineties!) so could do with updating but it was oddly nice to go back in time! It would have also been nice to have known what the full English breakfast entailed so you knew if you wanted to veto anything off the plate and knowing the cereal options would help as I felt under pressure to give a quick response to the staff on at breakfast as they were doing everything they could to make breakfast as safe as they could, and despite the speed at which the breakfast came out the fried egg was cold and I found it difficult/impossible to flag the staff down to ask for juice which I wasn’t aware was an option until other people asked for it. Also as I was on a business trip it was sad to see that the free wifi got lost before I even reached my room meaning that I had to use communal areas to do confidential work which wasn’t ideal. On the whole a good place, with good covid measures, friendly reception staff if a little dated on the decor
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Date of stay: September 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
We stayed here for one night and had a fantastic stay. Our room was already set up (as a family room) when we arrived and had everything we needed - there were plenty of towels, cups and glasses, as well as water for all of us.
The room itself was very nicely decorated and very comfortable.
The staff were all very friendly and welcoming, especially the chaps who worked in the bar, who went out of their to make sure we had we enjoyed our stay. We decided to eat on the terrace that evening - we chose the fish sharing platter and we’re so glad we did….it was delicious and excellent value for money.
Breakfast the next morning was also very tasty, with a lot of choice available.
Overall, we had a great stay and would have no hesitation in visiting again. Thanks to all the Team!!
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Burlington Hotel T, General Manager at The Burlington Hotel
Responded 22 Jul 2022
Dear jbds1 Thank you for taking the time to post a review following your recent stay with us. I am delighted to learn that you enjoyed your stay and had opportunity to dine on our seafront terrace in this lovely weather! Thank you also for your kind feedback in relation to the hotel facilities and the service provided by the team. I hope we can look forward to seeing you again soon at the Burlington Hotel! Kind Regards Michelle General Manager
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The location of the hotel is great but the hotel definitely needs a make over and a clean.
We had two exec rooms booked which were the same price however one room was completely different to the other and one was certainly not worth the £95 room fee. One had a full sea view so the cost of the room was justified purely due to the beautiful sea view.
Due to covid-restrictions a continental breakfast is delivered to your door so there are no cooked breakfasts. I’m not too sure why as you can order food from the bar in the day.
The room was very dirty and there was lots of damage in the room. The hotel itself was quiet but the room just wasn’t up to scratch. I do not think they should be charging almost £100 for such an unclean room.
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Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel has so much going for it but unfortunately there was a general lack of attention to detail. Not a four star hotel as advertised. Certainly it could be four star but our room being the executive suite had, chips and cracks on the walls, the bath panel and rust marks in the bathroom. Some may it be small but you dont expect it in a four star, best room ! Also the bed mattress was extremely thin and hence uncomfortable. You could feel the spring. Further the room seemed to be laid in not the best of ways and the "only continental breakfast "we had was terrible and so inadequate we had to go to a local cafe after leaving the hotel. All of this is such a shame with a great location on the seafront with super sea views and a lovely old building . I really think the hotel just needs someone with a reasonable level of experience and the hotel could be a great success. The staff at the hotel I must say were all very helpful and extremely polite. They couldnt be faulted. Just the product !!
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Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Having stayed at this hotel a few times in the past, we were very disappointed to find that the standards have dropped so sharply within the last year. The lights didn’t work, the window blinds were broken, there were no curtains, there were huge stains on the bed side table, holes in the carpet, mould in the shower...The rooms feel more like motel rooms and are absolutely unacceptable. Furthermore, though a full cooked breakfast used to be included in the price, they now fail to mention that breakfast is now “continental”, which means a piece of toast, a box of cereal and an apple.
The staff were very helpful to us when we complained and “upgraded” us to an executive suite, only to find further mould in the shower and a disappointing “sea view”. Clearly the owners have chosen to renovate the main shared areas of the property as a priority, as opposed to focusing on the guest rooms themselves. Whilst the staff were super understanding and gracious, I’m afraid we won’t be staying here again.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed for one night in an executive suite. The room was refurbished but not very well. Carpet was grubby, there were patches of damp in the room and there was a general air of grubiness.
The bed was very low to the ground and the mattress was thin and lumpy, you could feel the springs.
Breakfast was continental to be delivered to the room due to covid. What turned up was a pain au chocolate wrapped in plastic, an apple, porridge and a cheap yoghurt!
Such a shame really, it could be a lovely place, the view is gorgeous and room was a fabulous size but for what we paid it was a disappointment.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I'm coming to the end of a two night stay at the Burlington Hotel. I will be very sorry to leave. The hotel is comfortable, extremely clean and inviting. What makes it exceptional is its staff and restaurant. The receptionists make you feel very welcome, Fely and Peter who look after you in the bar and restaurant have the gift of making you feel special, but at the same time show a high degree of professionalism. You have the sense of feeling part of a family. But oh the chefs, the cuisine is exemplary! The blend of flavours and textures are incredible. One dish makes your mouth explode with flavours, try another and oh so subtley the flavours come forth. The chefs are truly are talented. So stay for a week, stay overnight or just come for dinner. You won't be disappointed.
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Date of stay: July 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
On arrival we were made to feel very welcome by Kat, throughout the stay Kat went above and beyond to make our stay comfortable. We would also like to compliment Kate and Scott the cleaners, they did a through job each day and ensured that we were stocked up with milk /tea coffee etc (unlike other big chain hotels we have stayed at) they worked hard and were always pleasant. Ethan the bar tender / waiter was very professional and attentive. Plenty of choice at breakfast, evening meal was lovely but shame about the limited choice, had lunch on the balcony it was very pleasant.
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Date of stay: September 2022
Rooms
Location
Service
Room Tip:Twin room was nice it had a sea view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Burlington Hotel T, General Manager at The Burlington Hotel
Responded 7 Oct 2022
Dear PaulineTabner123 Thank you for taking the time to post a review following your recent stay with us. I am delighted you enjoyed your stay with us and thank you also for your very kind feedback in relation to the service provided by the team. We have recently updated our menu and have plans to make further amendments in the coming months, so I hope you have opportunity to dine with us on your next visit. We look forward to welcoming you back when the time comes. Kind Regards Michelle General Manager
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I can't say enough about the Burlington Hotel. Our room 203 overlooked the beach, it was exceptionally clean, great comfy bed, tea, coffee, biscuits and toiletries plentiful and high standard quality. Bathroom was so clean and the roll top bath and shower was just the best, towels fluffy and soft.The breakfast menu choice was amazing and cooked superbly, the waiting staff were on hand to offer fruit juices, tea and coffee etc and were very attentive. My husband and I decided to spend the night at the Burlington Hotel after having a Celebration of Life after my mother in laws funeral that day. Michelle was just so helpful in arranging an afternoon tea for family and friends and I've got to say it was presented so professionally and thoughtfully. Got to mention Michelle, Jade,Kat,Ethene,Lizzie,Barbara and Sam and apologies for staff who I didn't know their names for our time spent at the Burlington Hotel. Thank you all so much.
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Date of stay: July 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Burlington Hotel T, General Manager at The Burlington Hotel
Responded 22 Jul 2022
Dear BarbaraB335 Thank you so much for your very kind feedback following your recent stay and family event at the hotel. It was our pleasure looking after you and I will share your very kind comments with the team. I hope we can look forward to welcoming you back to the Burlington Hotel on a future trip. Kind Regards Michelle General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We unfortunately do not have car park however there is plenty of on street parking around the hotel and on the seafront. This is all free after 6pm and on Sundays. We look forward to seeing you in July.
If you would like to call the hotel before your stay on 01903 211222 we will be more than happy to discuss which room would be best for you on the first floor and allocate that to you. We look forward to welcoming you to the hotel.
High Wycombe, United Kingdom233 contributions100 helpful votes
I believe there are 2 rooms on the first floor ( ground floor is dinning area ) and I'm sure if you ring and talk to Regina she'll happily accommodate your needs
Hope that helps
There are more places to choose from in the Worthing area.
PRICE RANGE
£115 - £149 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
burlington hotel worthing
LOCATION
United KingdomEnglandWest SussexWorthing
NUMBER OF ROOMS
26
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