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The Royal Hotel

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The Royal Hotel
The Royal Hotel
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1,052 Reviews from our TripAdvisor Community

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Showing 1,049: English reviews
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Reviewed 3 days ago NEWvia mobile

I stayed at the Royal on business as hotels more locally had increased their prices due to a show at the NEC. It was a pleasant stay with very friendly staff, in a picturesque location. The room was extremely spacious with a small lounge area by the window as well as the bedroom facilities. There was also two large windows...

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Thank Mike P
Coventry
Reviewed 4 days ago NEWvia mobile

We stayed for 2 nights, opting for a river view room, looking out over the Wye. Nicely furnished, bathroom was ok, could possibly do with a refurb to modernise it, but was fine. Comfortable bed with choice of pillows. Unusually, we kept the heating off, and the room temp was just right, normally much too hot. Breakfast was good, plenty...

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Thank pecabarratt
Staffordshire
Reviewed 4 days ago NEWvia mobile

Stayed as a party of 15 to celebrate my partners 50th birthday. Excellent customer service from all staff from arrival to check out. Enjoyable and variety of meals available in the restaurant in the evening. Only down side is the bar prices are on the expensive side

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Thank ClareTStaffs
Ruislip, United Kingdom
Reviewed 5 days ago NEWvia mobile

A spur of the moment decision to stop off overnight to avoid Friday night traffic into Cardiff brought us here. We had a great stay. Spacious, clean, well-equipped room with a view of the river. Good food. Enjoyed the watching Wales beat Ireland in the 6 Nations in the friendly bar. Friday night prosecco offer helped! Excellent value for money....

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Thank Sally D
Dinas Powys
Reviewed 6 days ago NEWvia mobile

Stayed here sat 18th March, it was my father in laws 90th birthday,16 of us. As I'd stayed here previously I was confident in recommending we use The Royal and we were not disappointed. Lovely rooms, great food at fair prices and prompt service,lovely friendly staff. Nothing too much trouble and the staff on duty helped with putting a couple...

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Thank Jane S
Newcastle upon Tyne, United Kingdom
Reviewed 6 days ago NEW

We've stayed before, hence another booking, five guys stayed mid March, fine for single accommodation. Restaurant food and staff very good, excellent Full English Breakfast. Good atmosphere in the bar We're booked again for next year.

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Thank Eric P
Reviewed 1 week ago via mobile

Just got back from a wonderful weekend at The Royal. The rooms were lovely and spacious, there were 16 of us in the party and we were all accommodated pretty close to each other. The food and service were great, all the staff could not do enough to help, and were very attentive, obliging by taking photos for us and...

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Thank Mandiejdenham
bristol
Reviewed 1 week ago

Lovey hotel, lovely staff, had three days chilling out, my only gripe is that the windows in our room No 16 didn't open, very clean, but who ever did some small jobs to the bathroom should change their trade, scabby piece of wood holding the toilet together, also no room in bathroom to put your toiletries other than on the...

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Thank lyn62
Old_English_Inns99, Manager at The Royal Hotel, responded to this review

Dear Lyn, Great to hear that you've enjoyed your stay with us, and thank you for your constructive feedback. Our maintenance team have addressed issues with the toilet since your stay once, and we will look into the possibility of further shelving other than what we have under the mirror. Hope to see you again Rob, Lead Receptionist

Navan, Ireland
Reviewed 1 week ago via mobile

Spotlessly clean hotel, what a pleasure to open your bedroom door to be greeted by a fresh smell obviously no dogs allowed in bedrooms and in my case a beautiful view of the river Wye. Staff very pleasant and helpful, and excellent breakfast, bar & dining room menu a little limited but overall good food. The slight negative about the...

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Thank Jimmy04696
Old_English_Inns99, Manager at The Royal Hotel, responded to this review

Dear Jimmy, Thank you for your feedback, Our housekeeping team will be very proud to know all their hard work is appreciated by guests. Rob, Lead Receptionist

Reviewed 1 week ago via mobile

The royal is a amazing place and the staff are very polite and friendly. I would recommend to anyone for any occasion, best by far I most certainly will be going back. 1 very satisfied customer. It has amazing views, lush outdoor seating for the sunny days, this is one place not to be missed. Xx

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Thank mandym6969
Old_English_Inns99, Manager at The Royal Hotel, responded to this review

Dear Mandy1 Wow! Thank you so much for your kind words! We are so proud to know that your visit was amazing and very much look forward to seeing you again! Rob, Lead Receptionist

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The "single" room accommodations seems to have a wing of it's own, which isn't a problem! The Hotel is "Quiet"!”
 of 5 bubbles 849ericp, 23 Mar 2017 | Read review
“Check if the windows open.”
 of 5 bubbles lyn62, 19 Mar 2017 | Read review
“Choose a room with a river view”
 of 5 bubbles mariamudie, 16 Mar 2017 | Read review
“Up grade to superior, well worth it.”
 of 5 bubbles IanT493, 13 Mar 2017 | Read review
“Check with reception if you want a room with a view of the river Wye.”
 of 5 bubbles JEMwalesUK, 5 Mar 2017 | Read review
5 of 5