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The Chase Hotel

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Traveller (47)
Room & Suite (22)
Dining (14)
Overview
  • Excellent30%
  • Very good37%
  • Average20%
  • Poor9%
  • Terrible4%
Travellers talk about
“afternoon tea”(54 reviews)
“town centre”(34 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (543)
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539 results
Traveller rating
164
192
109
50
24
Traveller type
Time of year
LanguageEnglish
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164
192
109
50
24
Show reviews that mention
All reviewsharry's restaurantafternoon teatown centrejacuzzi bathextensive groundslovely hotelstandard roomgroupon voucherno liftlovely groundsa large car parkfull pricewithin easy walking distanceplenty of parkingfour posterfull englishweekend break
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1 - 5 of 539 reviews
Reviewed yesterday via mobile

Stayed the night with my daughter staff were not very friendly the girl in the bar was grumpy and rude constantly trying to get people to eat or drink somewhere else in the hotel obviously didn’t want to work Kept telling everyone kitchen closed even...More

Thank Claireym79
Reviewed 2 days ago via mobile

So I’ve always been quite a big fan of the hotel, I’ve stayed here 3 times in as many years. So when planning a weekend away we decided to stick to what we know... in hindsight I’d of rather tried something new. To set the...More

Thank RickyP2018E
Reviewed 1 week ago

We were bought this as a treat and it was extremely disappointing. The sandwiches were fine, but all on white bread, but the cakes were awful. Lots of them but all shop bought and mostly looked like straight out of Mr. Kipling packaging. Uniform slices...More

1  Thank JandRGloucestershire
Reviewed 3 weeks ago via mobile

Lovely hotel great location however the evening meal in Henry,s was of a poor standard for the money charged I did make a very polite comment at reception especially regarding the standard only to have the response I.m sorry to hear that polite however not...More

Thank Lesley C
Reviewed 4 weeks ago via mobile

We stayed at the Chase for 1 night in a superior double room. Booking in was quick and easy, the friendly receptionist was very welcoming. We stayed in room 34 which was spacious and comfortable. Being double aspect with views of the patio area and...More

Thank Rosie P
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$102 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$102 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (47)
Room & Suite (22)
Dining (14)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Alison F
Hi there! I'm Chair of Ross-Conde Twinning. On the last Saturday in April we are booked with you for our 40th Anniversary dinner, preceded by a Mayor's reception, all kicking off at 18:30. It is going to be a very large group of people, over 100... You've given us an excellent menu for the evening with choices for each course. It looks super, we're very pleased with it indeed but I have a question regarding children. As far as I understand, we can use the kids' menu at £10 for children up to 10 or a half-portion from the main menu for half the main menu price. I passed this on to my French counterpart who is currently obtaining menu choices from the French who will be coming. She has asked me about young teens, so 11 to say 16 year-olds. She wished to know two things: - are teens (up to a certain age) allowed to choose from the kids' menu if they prefer? - up to what age does the half-price for a half-portion deal go? In France, amazingly, they seem to have access to child's price menus up to 18 or at the very least least 2 levels of children's portion/price so she is shocked that it only goes up to 10 years old. I'd be very pleased to hear back from you even if the answer is a simple no to each of her questions. We will make sure you receive all the choices well before the date and look forward enormously to celebrating this event at the Chase Hotel! All the best, Alison
18 March 2018|
AnswerShow all 2 answers
Response from cousinten | Reviewed this property |
I'm sure the owners of this hotel will do all they can to make your visit special. I say this from experience, and would always recommend The Chase most highly.
1
Vote
Nick G
4 February 2018|
Answer
Response from Deborah P | Property representative |
Hi Nick, we only allow assistance dogs in rooms.
0
Votes
julie f
17 November 2016|
AnswerShow all 3 answers
Response from Deborah P | Property representative |
Hello, no there are not irons in the rooms, but if you ask at reception they will arrange for an iron and ironing board to be brought to your room.
1
Vote
Room Tips
"There are a number of different categories - two rooms with four poster beds, as well as rooms with extral..."
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"ask for a room overlooking the gardens as they are suberb"
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"Room 2 is large and quiet but the bed is not as soft and comfortable as it could be"
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"In room 4. The corridor outside the room leads to majority of rooms, the floor boards squeak and you can..."
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