Harben House Hotel
Tickford Street, Milton Keynes MK16 9EY England
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About
#6 of 6 hotels in Newport Pagnell
Location
Cleanliness
Service
Value
We are excited to share the new Harben House Hotel with you. Following new ownership, the hotel has undergone a multi-million pound refurbishment programme. With work carried out to fully refurbish all 140 bedrooms and the public areas including an inspiring new dining experience at the Harben House Bar & Kitchen and a welcoming new lobby and reception area. The hotels new stylish bedrooms have extra comfy beds with soft and relaxing linen, large TV's with multi channels and fresh modern bathrooms with complimentary toiletries. On arrival you will be met by our attentive team who will look after your every requirement. Relax and unwind in our beautiful new bar and restaurant with an open kitchen, destination seating and central bar. When it comes to food we have a team of excellent chefs who have created mouthwatering new menus using the best of local ingredients. Situated only minutes away from the M1 at junction 14, Harben House offers guests a fantastic base.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Newspaper
24-hour front desk
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Vending machine
Banquet room
Meeting rooms
Shared lounge / TV area
Express check-in / check-out
Laundry service
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Room features
Housekeeping
Room service
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Location
62Somewhat walkable
Grade: 62 out of 100
39Restaurantswithin 0.75 miles
9Attractionswithin 0.75 miles
Tickford Street, Milton Keynes MK16 9EY England
Getting there
Car HireSee all Newport Pagnell car hire
107Reviews5Q+A12Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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I think basically it's the locals place where they take the misses on her birthday etc and give her a good hammering, out of ear shot of the kids, possibly while taking a few sniffs of the magic powder, available from the dealers often booked in for the weekends themselves ......
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Date of stay: May 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Very disappointed! I had booked an afternoon tea and had been looking forward to it. Unfortunately 6 days before it I had a phone call to say it had been cancelled(very little time to arrange something else) There wasn’t a proper explanation apart from ‘we have a large party coming in’. I asked for a call back which I received, slightly different information given. I was informed the Government have requested the hotel as a quarantine hotel. That should have been explained in the first call! Disappointed in the communication, also didn’t receive the follow up call I was promised for the following day.
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Stayed only one night but was enough room very very small bedrooms stayed in caravans with larger bedrooms and shower rooms the double bed took most of the floor space 1 bedside table as not enough room the other side of the bed Only one bath towel for 2 people and small shower gel / shampoo not even enough for 1 shower each ants crawling on us and over the room air conditioning didn’t work properly kept turning its self off so had to have a window open lots of road noise all night Breakfast very disappointing no chef so got offered cereal , muffins , Toast and bacon baps as a vegetarian no other option so breakfast was cereal and toast not worth the money Very disappointed
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Date of stay: July 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ian Platt, General Manager at Harben House Hotel
Responded 3 Aug 2021
Dear Angiehanner1967, please accept my apologies for the short cummings that you encountered during your recent stay here at Harben House Hotel. I will pass your comments onto the housekeeper to ensure that the right amount of towels and toiletries are allocated to each room. I'm sorry to hear that you didn't enjoy your stay. Kind regards Ian.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We came to MK for the weekend to see our friends (we arrived home today). We stayed at this hotel (me and my partner in one room, and two friends who had a room each). The whole hotel was really beautiful and absolutely spotless! Our beds were all super comfy, lovely powerful shower, lovely clean rooms, wonderful air con, every single member of staff were so helpful and friendly! The hotel was soooo quiet and peaceful too. No rowdy bunches or anything like that. The location was perfect- 10 min taxi (around seven quid) to the centre of MK so perfect if you are wanting to spend time there. The breakfast was amazing. I came down by myself as my friends/partner were all hungover from our night out in MK. The breakfast staff (a younger guy) was soooo kind, friendly and helpful even though I came down a little bit too late I think! We will 100% be back and welcoming more of our friends to stay here! Thank you so much x…
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Date of stay: June 2021Trip type: Travelled with friends
Room Tip: Use skyline taxis if you are heading into the centre- cheapest one by far!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ian Platt, General Manager at Harben House Hotel
Responded 26 Jul 2021
Dear rosesimmons, Thank you so much for your kind review, I will ensure to share this with the team. Kind regards Ian.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here as was booked through work for The British Grand Prix Weekend. Had to change rooms twice because the first room had ants running around the floor and the duvet had red stains on it. The second room had someone's boogies wiped on the wall near the bed and the toilet seat was broken and mouldly curtains . The manger apparently had checked the next room and deemed it suitable. The pictures attached are his idea of acceptable. I'm sorry but I can't recommend this Hotel to anyone and I really don't want a response from the hotel... Beyond poor.... Either get a new Manager or a new cleaner....
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Date of stay: July 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ian Platt, General Manager at Harben House Hotel
Responded 23 Jul 2021
Dear Arlsej2017, please accept my apologies for the level of cleanliness and maintenance issues that you encountered during your recent stay at Harben, I am working hard with the team to get these issues resolved, I'm sorry this impacted on your stay. Kind regards Ian.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
F1 weekend. The price was super expensive but can be expected on this particular weekend. The renovation which has been done is awful throughout the building, simply a coat of paint. The rooms are okay but the beds are unbearable. I’m 28 and I’ve never woken up unable to move my head or neck after a nights sleep until staying there. Plus the mattress is lob sided so it rolls you from one side to the other. Food. Just don’t eat there. I LOVE my food and I’ll honestly eat anywhere or anything. DO NOT EAT HERE.
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Date of stay: June 2021Trip type: Travelled with friends
Room Tip: Avoid the hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ian Platt, General Manager at Harben House Hotel
Responded 21 Jul 2021
Dear Lancaster_11, please accept my apologies that you did not enjoy your stay at the hotel this weekend, please do contact me at the hotel so that I can discuss these issues with you. Kind regards Ian.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A group of us stayed for silverstone , the rooms were ok , lobby looks smart , restaurant only reopened this week . So biggest thing missing was good customer service . Some staff tried but didn’t quite get it , so limited eye contact , using COVID as an excuse .we ordered starters and a main course , the main course arrived first , we asked for a drinks order and the staff member carried on laying up tables that weren’t needed for 24 hours . Our rooms were not serviced , covid used as an excuse again so had to ask for refills of coffee and dry towels . Staff seem to have forgotten that eye contact and good communication with customers solves many issues . Hopefully they can bring this back on track as it has potential . Lastly please sort both fire doors leaving from the restaurant , one was stiff to open the other one your staff member couldn’t open at all this is dangerous !!…
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Date of stay: July 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ian Platt, General Manager at Harben House Hotel
Responded 21 Jul 2021
Dear Cheridanm2021, Thank you for your review, please accept my apologies that the stay was not up to standard, I will take these comments up with the team as a matter of urgency. Thank you again. Regards Ian.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a voucher to use for afternoon tea, on arrival very dull atmosphere, we were seated right in front of the bar where everyone has to walk past, we asked to move but had to take our plates with us (which was fine) we were just happy to move. The tea was just teabags in a pot which is a shame as part of the afternoon tea experience is loose leaf. The selection was “ok” but the scones were packet and not home made and jam and cream And the prawns we had were served in plastic throw away pots. Unsure if this is third usual style or if its because we had a voucher - unfortunately not a great experience - I’m shocked they charge £20 for this
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ian Platt, General Manager at Harben House Hotel
Responded 14 Jul 2021
Thank you for your feedback regarding your afternoon tea, please accept my apologies that this was not as you expected, I will pass these comments onto our chef who will look into this.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a wonderful 2 night stay. I can not fault this booking. £78 for 2 nights with a superb cream tea included on both days. The location is perfect for a 10 min walk into Newport Pagnell. Loads of free parking at the hotel. All the we met staff in reception and catering were helpful, friendly and professional. The hotel has an active Covid 19 policy in place to minimise risk which was reassuring. The rooms are not massive but perfectly adequate for a short stay. The room was clean and all facilities worked fine.
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Date of stay: May 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ian Platt, General Manager at Harben House Hotel
Responded 5 Jul 2021
Thank you for your review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The bar wasent available but not their fault as having issues getting deliveries. Room was small but clean and well laid out. The staff were pleasant but will have to say Jamie went above and beyond making sure we had everything we wanted, accommodating us in the bar area to watch football. Definitely will return. Thank you
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Date of stay: June 2021Trip type: Travelled as a couple
Room Tip: Definitely book for Muratis and visit the Bull pub!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ian Platt, General Manager at Harben House Hotel
Responded 5 Jul 2021
Thank you for your review. We look forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$57 - US$72 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
de vere harben house hotel newport pagnell, de vere harben hotel
LOCATION
United KingdomEnglandBuckinghamshireMilton KeynesNewport Pagnell
NUMBER OF ROOMS
140
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Claim Your ListingHARBEN HOUSE HOTEL - Updated 2023 Reviews (Newport Pagnell)
Frequently Asked Questions about Harben House Hotel
What are some of the property amenities at Harben House Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Harben House Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Does Harben House Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Is Harben House Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.