Hy Hotel
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Hy Hotel

Traveller (385)
Hy Hotel - Bedroom (Selection) - Includes One, Two and Three Bedroom Apartments - some with Bunk Beds for families and majority have sofa beds
Room & Suite (56)
Pool & Beach (27)
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About

4.0
#9 of 15 hotels in Lytham St Anne's
4.8 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
A new full service aparthotel concept that combines the space and freedom of a self-catering apartment with a concierge team offering round the clock service. Our aim is to create the perfect mix of luxury and homely. Spacious, stylish apartments giving you the freedom and space to relax, combined with quality service you’d expect from a 4-star hotel, 24-7. We want you to feel at home at Hy and not to worry about the small stuff. From toothpaste to tickets or shopping to Starbucks, our team will make sure you can focus on your important stuff like family time or a project with a deadline. Our guests are individuals and so is our accommodation and service. No cookie cutter styles here – bespoke styling and service with personality aimed to make you love your time at Hy and want to come and visit us again soon.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Boating
Canoeing
Pets Allowed ( Dog / Pet Friendly )
Street parking
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Personal trainer
Sauna
Coffee shop
Snack bar
Hiking
Water sport equipment rentals
Windsurfing
Tennis court offsite
Walking tours
Taxi service
Photo copier / fax In business centre
Spa
Steam room
24-hour security
Newspaper
Non-smoking hotel
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Self-serve laundry
Washing machine
Room features
Blackout curtains
Additional bathroom
Dining area
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Separate dining area
Separate living room
Sofa
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Modern
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Lowest Price When You Book Direct! CLICK HERE to view

Location

318-328 Clifton Drive North, Lytham St Anne's FY8 2PB England
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 88 out of 100
88
Manchester Intl Airport
41.4 mi
See all flights
Liverpool John Lennon Airport
29.4 mi
See all flights
358Reviews5Q+A78Room tips

Reviews
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Traveller rating
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Detailed Reviews
Laurie R wrote a review Aug 2023
Woodford, United Kingdom140 contributions73 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
An excellent and very friendly, well designed hotel and apartments in lovely Lytham St Anne’s; a stone’s throw from the estuarine beach and the bustling high street with on-site parking and on street free parking too. Rooms were spacious and with an up to date contemporary design - and staff were caring, friendly and unfailingly helpful.

A high time in any hotel!
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KB2403 wrote a review Apr 2021
Northwich, United Kingdom36 contributions68 helpful votes
3.0 of 5 bubbles
We returned to this hotel having stayed there just over a year ago when it first opened expecting the same excellent standards we experienced then, particularly given that the hotel has been closed for much of the year due to Covid. Unfortunately this is not the case and standards and service have slipped quite significantly.
Ii know that Covid has placed some limitations on hotels and have taken this into account, however the information we received from the hotel lacked key details and the standards in the hotel were not up to what we expected or enjoyed last time.
Despite having an apartment that could sleep 6 there were only 2 or 3 of many kitchen items meaning that not everybody could dine together as we had to wash up bowls and cutlery in between. The availability of key cooking equipment to be able to self cater (as is required at the moment as restaurants are closed) was not there with the only utensils being a tin opener, fish slice and a potato masher. I've stayed in a static caravan for a week at the same price as we paid for a night and they were far better equipped.
There was no tea and coffee in the room, despite this being listed on the website. We were told this was due to council rules not allowing shared items in the room that others may have touched. Yet bottles of soap and shampoo were in the room that others would have also touched. To expect people who are paying 5 star prices to then purchase tea and coffee from reception is rather unreasonable!
We managed to book the swimming pool however this isn't being managed by staff. There is supposed to be a fixed time slot and cleaning in between. This isn't taking place and the previous booking were still in there when we should have been and the changing rooms had clearly not been cleaned with dirt on the floor and dirty towels left on benches. Not acceptable in these times.
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Review collected in partnership with Best Western
Date of stay: April 2021
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Flyer31188870670 wrote a review Aug 2020
Blackburn, United Kingdom4 contributions3 helpful votes
5.0 of 5 bubbles
We stayed at number 32 on the 24th August. The manager and staff are some of the nicest i have met and went out of their way to assist with anything we needed on this occasion and our previous visit to a link apartment down the road last month. Thank you.
The apartment was fantastic, very clean with little extras such as toilet roll, shampoo, salt and pepper etc. The design is very modern and our room had patio doors as it was a ground floor. The kitchen is excellent and well equipped and also spotless like the rest of the apartment.
We could also sit out when sunny from our room. We visited the pool through online booking and it was really lovely and warm. Only 5 people at a time can visit it so it is very covid safe, ourselves and the other visitor did not share changing rooms. I would definitely recommend this hotel and will definitely be visiting it again. Thank you for all your correspondence when booking and getting back to us quickly. It makes all the difference. Thanks Tracy and family x
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Becks_R wrote a review Oct 2020
Hebden Bridge, United Kingdom212 contributions124 helpful votes
+1
2.0 of 5 bubbles
My husband and I stayed here for a long weekend to allow us to explore the local area and visit local attractions and for that reason the Hy Hotel seemed a good choice. Externally this property looks promising and the location and parking is good although we did awake to find our parking space also doubled as a bin store. Initially we were allocated room 311 and told it was at the top of the property. We soon discovered the lift was out of order but were offered no assistance with our suitcases. On arrival at room 311 we found the blinds broken and cords snapped and so the room was dark and the blinds unable to be used. A broken hook was left with the screws in on the tiny dining table. The “sofa” was so uncomfortable and it felt like you were in a waiting room. The whole place smelled damp and the when lifting the blinds to see what was on the other side you have to question whether this was why it had been broken as we overlooked unfinished apartments and general building rubbish. My husband went to reception and asked if they had any other available rooms. To our surprise they had a large ground floor apartment free which overlooked the park in block 4 which they instantly swapped us into. I am unsure why you would not allocate this from the start and can only assume it was due to our booking being through a Travelzoo deal. The second apartment whilst appearing much better had its own issues but was a vast improvement on the first. There was more space, comfier seating and at least we could shut the curtains and blinds. However this is not five star accommodation. The finish is appalling and the logic behind the interior design confusing and impractical. Why have a mirror adjacent to a dressing table so that you have to sit sideways?! Wall lights that look similar but don’t match with different style and colour bulbs. A bathroom shelf that fills with water and doesn’t drain. A kitchen with washing up liquid but no cloth to clean with. No tea or coffee. Towels that smell damp and furniture covered in dust. A stench of drains in the bathroom. Tv cables dangling from wall mounted TVs. The biggest annoyance was the doors throughout the building. None are sealed well or have soft close fixtures and so the banging of doors resonates through the building. The droughts blowing under gaps in the door make it very chilly and you can hear literally every word as people walk through the hallway. For all of these reasons we would not stay here again.

The staff at the Hy Hotel however are polite and obliging and the pool was lovely. The booking system was great and worked well. The location is good for St Anne’s and Blackpool and traffic noise is surprisingly minimal.
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
chelseaent wrote a review Aug 2020
Bolton, United Kingdom47 contributions12 helpful votes
+1
2.0 of 5 bubbles
Booked to visit here back in May but due to corona we kept having to push back the dates.

Finally we was able to visit, upon arrival I tried to enter my room with the key card given but did not work I went back 3 times to then be given a staff keycard which opened every room in the hotel which is concerning as in the wrong hands could be quite insecure.

The apartments seemed lovely on entering. We took out shoes off and all over the floor throughout the apartment was dirty as a workman has been working in the room and no one has been in to hoover up.

The decor was lovely but the rooms didn't seem finished there was a strong smell of paint and dried paint everywhere in the new bathroom and around the apartment as if it had been rushed.

The where bits of laminate missing, dirty footprints, walls not finished painting.

Such a shame as it just felt like the this room had been rushed to receive bookings as it wasn't even completed.

Pool area was lovely but once again there was a trail of dirt around the pool like a workman had been working and no one's been to clean up which was such a shame, changing rooms the floor was dirty hair and wet like once again no one had come to give it a quick clean.

I understand it is still going though renovation but doesn't take very long to clean up and keep things looking good.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Myles R wrote a review Aug 2021
London, United Kingdom1 contribution1 helpful vote
2.0 of 5 bubbles
This hotel promises so much but is a real case of style over substance. The beds are very comfortable and the showers are good, but in almost every other respect the rooms are just not finished. No shelves or hooks or even drawers to put clothes in, no where to hang towels in the bathroom, and incomplete sets of cutlery and crockery in the kitchen. Our room was spotlessly clean, but so dimly lit that if it had been dirty you probably wouldn't have been able to see it, despite it being one of the premium rooms overlooking the car park.

The biggest issue for us was lack of basic tea, coffee and milk in the rooms, meaning having to get dressed and walk across the car park to get breakfast from reception each morning (as the hotel is configured across four separate but adjacent buildings with no internal link).

The internet password didn't work, so eventually the night porter (who was by far the most personable and helpful member of staff on site) kindly gave us the password for the staff network

The worst issue was the appalling state of the pool area - it wasn't cleaned at all for the duration of our stay, hair in the pool and jacuzzi, food on the floor of the sauna and general muck on through out the pool floor area. The changing rooms were disgusting and the dispensers in the showers with shampoo were broken and/or empty, depending which cubicle you chose.

The hotel was understaffed with receptionists also cleaning rooms, doing the laundry, and shopping across the road at Aldi to stock the breakfast area (and leaving the trolley they'd wheeled back from the supermarket sat in the reception area).

If you're going to spend in excess of £200 a night to stay in Lytham, do yourself a favour and go to The Grand instead - we've stayed there many times will be returning there for future trips.
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Review collected in partnership with Best Western
Date of stay: August 2021
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mr Honest 😊 wrote a review Aug 2020
Cheshire, United Kingdom6 contributions4 helpful votes
2.0 of 5 bubbles
The rooms on the third floor are very warm. I would recommend staying on level 2 highest. No oil, tea, sugar or coffee provided in kitchen. Nor was there a frying pan or rolling pin.

There were two households in swimming pool despite posters and information on website regarding only 6 people from one household in and only up to 6 people, however there was 7 other females in the pool. No shower gel or shampoo in the changing rooms for swimming pool. Impossible to stay 1meter+ from people when there was 7 other people in the small female changing room.

Doors in the bedrooms cannot be shut gently, therefore they slam and you can hear your neighbours doing the same. No posters RE fire exits points or signs to show the closest exit. Broken blinds in dining/area. Dishwasher actually comes out of the wall when you open it. No information RE internet code or contact details for hotel. Only reason we have WiFi is due to my previous visit my phone has saved it.

Lift out of order. Loud drilling at 10am from next door, would have expected a curtesy call the day before to inform us it is out of their hands, but a heads up about the loud drilling. No tea towel in room. Bird muck on all windows. Rubbish found under the bed (that didn’t belong to us) when we were packing up.

Weren’t told checkout time, so had to ring up hotel night before to double check. Second time we went swimming there was no shampoo or body wash, again. Standards of a 3 star apart hotel in our opinion.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alan J wrote a review Aug 2020
Grantham, United Kingdom8 contributions7 helpful votes
3.0 of 5 bubbles
We stayed at the Hy Hotel earlier this month and as a location to base yourself to explore Lytham St Anne’s it is great!!

However we did encounter a couple of problems which spoiled our stay slightly.

Firstly, the room we were in was on the top floor and with tiny windows it was like a sauna!! We had one fan between five of us in three rooms and it was impossible to sleep comfortably at night. I did ask for an additional fan but none were available.

Secondly the hotel as policy have opted not to pass on the government vat saving, so despite booking well in advance, my room charge remained the same and the hotel took the 15% saving to their bottom line.

In their defence they did waive the £10 per night charge which they levy for dogs, this certainly isn’t very clear on the booking.com website so be aware.

There is still a lot of building work going on, but it didn’t really disturb us, but the mess created by the work is very apparent as you enter your room block.

All in all, a nice play to stay but difficult to recommend going back.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robert P wrote a review Nov 2020
London, United Kingdom75 contributions54 helpful votes
4.0 of 5 bubbles
I almost don’t need to write a review as we had almost a carbon copy experience Becky R did further down the reviews. Initially put in room 311 – lift not working, room small, oddly shaped - double bed pushed up against the wall so could only access from one side in a very tight room, strange small waiting room type lounge and no blinds – looking straight over building works and a cherry picker) not particularly inviting and felt very cramped and looked over.
moved to room 404 – ground floor, lovely apartment, nice lounge/kitchen, comfy bed absolutely no complaints and really enjoyed our stay – at that point felt on the money for what we paid.
Was school holidays but the level of kids shouting and screaming was atrocious - one kid (and we aren’t taking babies) was screaming and shouting for over an hour on a off (apparently he didn’t want a shower, lots of shouting door slamming etc can’t blame the hotel for inconsiderate, self-absorbed parents). However, the lack of sound deadening and soft door closures did seem to make the problem worse.
We also didn’t get to use the pool (which looked nice) as it was already fully booked for both days of our stay when we arrived (they are doing a 45 min single group reservation process due to Covid) somewhat annoying and worth booking a slot beforehand if you want to use the pool.
On the good side – parking very handy and its ideally placed to the centre and staff all very pleasant and helpful and put us in different room no fuss.
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Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CheshireCat16 wrote a review Jun 2021
Cuddington, United Kingdom16 contributions10 helpful votes
3.0 of 5 bubbles
We booked this deal in 2020 prior to lockdown. We had to keep cancelling due to lockdown or Lancashire constantly being in Tier 3 last year.

Great location for visiting the town and beach.

Parking in front of the apartments was at a premium and if you struggled to get a space we were told to watch for people leaving and then grab that space! I suspect it was because people had been using the gym and pool facilities.

We had a ground floor apartment which was quite nice except for the rock hard bed settee. Nice kitchen area fully equipped. Very comfortable bed although the bedroom was very small. Modern bathroom with a power shower.

We bought the voucher through Travelzoo which gave us 2 nights B and B. Due to restrictions breakfast couldn’t be delivered to our room so as other reviewers have said we had to get a grab and go breakfast from Reception. This was extremely limited. Our voucher said it included breads, jams, marmalade. Pastries, cereals, fruit juices , fresh fruit and a Starbucks coffee. Well that certainly wasn’t true. Fruit juice was a packet of Capri sun! No bread, jam or butter to be seen. Cereal was limited to Rice Krispies, cornflakes and 2 pots of porridge on the shelf. On the Saturday there were 6 pastries in the basket but on Sunday none at all……probably because the local bakery was closed. The cereals were the smallest boxes ever. The best thing was the Starbucks coffee.

Certainly not 5* accommodation but nice to be able to self cater with a supermarket just over the road if you didn’t want to eat out every meal.

On a negative note we were asked twice to pay for the accommodation despite having prepaid it a year earlier. Clearly their booking system needs updating to ensure guests are not hounded for payments.
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Date of stay: April 2021Trip type: Travelled as a couple
Room Tip: Just self cater, forget the breakfast!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Swag Ganster 59 asked a question Jan 2022
Dodworth, United Kingdom52 contributions46 helpful votes
Is there a bar area and a restaurant?
Answer from sandradavidson2021
Dunoon, United Kingdom3 contributions3 helpful votes
Very small lounge no restaurant. Don’t go to this place. It was not clean and mostly staff were unhelpful.
J7Y asked a question Jul 2021
Barrow-in-Furness, United Kingdom704 contributions138 helpful votes
Hi, Any recent visitors able to advise if the spa is open yet? And if access is free for hotel guests? Thanks
Judith J asked a question Oct 2020
Preston, United Kingdom24 contributions17 helpful votes
Looking to book for a night this week...just wondered if anyone knows if pool & spa facilities are open?.
Answer from Flyer31188870670
Blackburn, United Kingdom4 contributions3 helpful votes
Hi, it was open in August but the hotel will let you know I'm sure. You had to book online so you could check on that. The spa wasn't open but the pool was lovely.
Answer from pelorus68Herts_Uk
United Kingdom163 contributions160 helpful votes
Good luck getting any sort of clarity from this hotel!!
ChelseaX123 asked a question Jul 2020
Telford, United Kingdom168 contributions15 helpful votes
We are staying end of July 2020, will the pool facilities be available?
Answer from amstar2008
Leeds, United Kingdom100 contributions34 helpful votes
I've just emailed the hotel about this. They've told me they're hoping to open on 1st August. But that isn't guaranteed
ste wrote a tip Mar 2024
Manchester, United Kingdom7 contributions1 helpful vote
5.0 of 5 bubbles
"Book early so you don't miss out. "
Read full review
Andrea J wrote a tip Feb 2024
2 contributions1 helpful vote
5.0 of 5 bubbles
"Book your pool sessions early"
Read full review
Regina L wrote a tip Feb 2024
13 contributions
5.0 of 5 bubbles
"Just check what floor you are on if trouble with stairs. We were on the third floor and was hard going "
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Jordaine wrote a tip Feb 2024
71 contributions9 helpful votes
2.0 of 5 bubbles
"Avoid ground floor rooms (not that you are allowed to pick) as they stink of sewerage and are freezing cold."
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CatPross wrote a tip Jan 2024
131 contributions19 helpful votes
5.0 of 5 bubbles
"Book your pool spa access in advance "
Read full review
Not the right property for you?
There are more places to choose from in the Lytham St Anne's area.
PRICE RANGE
£90 - £164 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLancashireLytham St Anne's
NUMBER OF ROOMS
35
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HY HOTEL - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Hy Hotel
Which popular attractions are close to Hy Hotel?
Nearby attractions include Ashton Gardens (0.01 miles), St. Anne's Beach (0.2 miles), and No 10 Ale House St Annes (0.2 miles).
What are some of the property amenities at Hy Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and a lounge.
Which room amenities are available at Hy Hotel?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Hy Hotel?
Guests can enjoy a lounge and a snack bar during their stay.
Is parking available at Hy Hotel?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Hy Hotel?
Conveniently located restaurants include Greek Flame Taverna, Bistro St Annes, and Imli.
Are there opportunities to exercise at Hy Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hy Hotel?
Yes, self serve laundry and a washing machine are offered to guests.
Are pets allowed at Hy Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Hy Hotel?
Many travellers enjoy visiting The Old Lytham Lifeboat House (3.3 miles), St Peter's Catholic Church (3.3 miles), and The Mussel Tank (3.2 miles).
Is Hy Hotel accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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