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The Link Hotel
Ashby Road, Loughborough LE11 4EX England
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Avg. £59 /night, 8/9 - 8/10
£117
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About
4.0
#1 of 12 hotels in LoughboroughLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
A contemporary hotel based in Leicestershire, the Link offers good quality bedroom and meeting facilities, providing guests with great value for money. The bright, modern venue offers 94 comfortable, air-conditioned en-suite bedrooms. From spacious double rooms to large family bedroom, we ensure to provide you with a high degree of comfort. Our Origins restaurant and contemporary bar offer an excellent choice of cuisine for you to tuck into, made using fresh and locally sourced produce wherever possible. Guests can also take advantage of our on-site cardio gym which offers a range of equipment.Conveniently located half a mile from junction 23 of the M1, three miles from Loughborough Mainline Station and eight miles from East Midlands Airport it provides an ideal base for For clock-watching business guests and those who like to put their feet up. Our excellent central location is within easy access of some of the region's finest attractions including Bradgate Park, the National Space Centre and Drayton Manor Theme Park. The hotel is only 10 miles from Donington Park race circuit and 15-20 miles from the bustling cities of Leicester, Nottingham and Derby.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Conference facilities
Banquet room
Baggage storage
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Vending machine
Meeting rooms
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Family
Languages Spoken
English
Location
Ashby Road, Loughborough LE11 4EX England
Getting there
301 Restaurants
within 5 miles
Reviews
4.0
986 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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The Link Hotel is lauded for offering value for money with its affordable accommodations, which many travelers appreciate, despite occasional dining hiccups. Its location garners compliments for convenience, especially from those visiting nearby universities, although some wish for more shopping options.
Guests praise the cleanliness, comfortable beds, and a satisfactory breakfast among the amenities, but some point out the air conditioning and noise can be problematic. The service at The Link Hotel frequently receives accolades for being friendly and professional, and while the rooms and overall atmosphere are generally seen as clean and welcoming, there are mentions of maintenance and the need for some areas to be refreshed.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Affordable
Cleanliness
Mixed
Service
Helpful
Amenities
Satisfactory
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986Reviews9Q+A100Room tips
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Detailed Reviews
Hotel's Favourite
This hotel has friendly staff, is clean, didn't eat dinner but breakfast was good with plenty for all, continental and full English brigade. Sat Nav does not always take you into the entrance, but to a closed road so make sure you don't miss the turning off the dual carriage way.
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Review collected in partnership with this hotel
Date of stay: July 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed one night, the foyer is large & airy with loads of comfortable seating and bar, which is reasonably priced, staff are friendly and helpful. Room is very similar but nicer to a premier Inn, spacious and well equipped with plenty of tea/milk etc and quality biscuits. And hats off, soft and large towels, big enough to actually go round a larger lady, rather than the usual postage stamp size, feels more luxurious. Breakfast was very nice and hot,(should be standard but it definitely isn't from places we've stayed) and a good choice. Very good value, comfortable and enjoyable stay, thank you.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shell S, Guest Relations Manager at The Link Hotel
Responded 23 Feb 2020
Good morning 1965claire Thank you so much for taking time to review your recent stay, we are so pleased to hear that everything was to your liking and that everything including the team, food, room ensured you had a comfortable and pleasant stay. We hope to have the opportunity of welcoming you again soon. Kindest regards Shell Shooter Customer Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
A great find as a ‘budget’ hotel. I needed a hotel a short distance from Donnington Park raceway and didn’t want to ku airport hotel prices.
The room was of a premier in size and quality level, with a very comfy bed and a large wall mounted TV. It had aircon and was a comfortable temperature over night.
The bathroom had a proper bath with a decent shower and quality Grohe fittings and the whole room was impeccably clean.
Some improvement suggestions:
1) Make you beds even more comfortable with a good quality mattress topper.
2) Increase the shower water pressure and temperature slightly. It was good enough, but I like a hot powerful shower.
I was up and out before breakfast so can’t comment on the food. But the communal bar area and the gym looked good.
The best bit was the fantastic customer service upon arrival from Harry on reception. This guy is a model of how to do customer service in the leisure and travel industry, and is a star employee at the Link Hotel Loughborough.
The moment I stepped through the door he greeted across the lobby from the reception desk with a big smile and was polite, enagaging, good humoured and made me feel welcomed and valued as a customer.
I’ve stayed in many hotels with my job that cost 3-4 times this place and rarely have I felt so welcomed at a hotel.
Harry is the best hotel receptionist I think I’ve ever encountered.
@ Link hotel corporate management - please make Harry your ‘Head of Guest Experience Training Manager’ or something similar. You have a talented colleague there whose enthusiasm and competence should be recognised and rewarded and put to good use within your wider business.
In summary - brilliant budget hotel, will definitely use again when in the area.
The room was of a premier in size and quality level, with a very comfy bed and a large wall mounted TV. It had aircon and was a comfortable temperature over night.
The bathroom had a proper bath with a decent shower and quality Grohe fittings and the whole room was impeccably clean.
Some improvement suggestions:
1) Make you beds even more comfortable with a good quality mattress topper.
2) Increase the shower water pressure and temperature slightly. It was good enough, but I like a hot powerful shower.
I was up and out before breakfast so can’t comment on the food. But the communal bar area and the gym looked good.
The best bit was the fantastic customer service upon arrival from Harry on reception. This guy is a model of how to do customer service in the leisure and travel industry, and is a star employee at the Link Hotel Loughborough.
The moment I stepped through the door he greeted across the lobby from the reception desk with a big smile and was polite, enagaging, good humoured and made me feel welcomed and valued as a customer.
I’ve stayed in many hotels with my job that cost 3-4 times this place and rarely have I felt so welcomed at a hotel.
Harry is the best hotel receptionist I think I’ve ever encountered.
@ Link hotel corporate management - please make Harry your ‘Head of Guest Experience Training Manager’ or something similar. You have a talented colleague there whose enthusiasm and competence should be recognised and rewarded and put to good use within your wider business.
In summary - brilliant budget hotel, will definitely use again when in the area.
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Date of stay: November 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Samantha Gardiner, Owner at The Link Hotel
Responded 21 Nov 2021
Thank you so much for such a stellar review, It's absolutely made my morning. We love when people make improvement recommendations as with your input we can only get better and we'll have a look at both your points there. Harry will be really pleased to read this and I will send it over to him as soon as I've finished typing this. He is actually a manager here and when you saw him would most likely have been covering the receptionists break, so don't worry he's very well valued with us and we know what an asset he is, we are biased though so it's great to hear it from guests such as yourself. We are so glad to hear that you'll be back when next in the area and really look forward to welcoming you back, I'll put a pint behind the bar for you, just let us know who you are at check in. Many thanks Samantha Gardiner Venue Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The reception area looked lovely and the staff were attentive.
The room however, was dirty upon arrival, it had someone else’s hair in the bath, toothpaste marks on the side, stains in the bedsheets, liquid marks all over the floor. The room only got cleaned once throughout my week stay (upon request) even then the standard of cleaning was awful, rubbish was left on the desk, surfaces hadn’t been wiped, all the cleaning staff did was empty the bins and put the duvet on the bed neatly (the same duvet with stains from the previous guest). You would at a minimum expect for surfaces to be properly wiped from previous guests considering we’ve just been in a pandemic. And for there to be clean sheets.
The aircon which was turned off kept making loud noises throughout the night and the double bed (two single mattresses put together) were very uncomfortable.
The room however, was dirty upon arrival, it had someone else’s hair in the bath, toothpaste marks on the side, stains in the bedsheets, liquid marks all over the floor. The room only got cleaned once throughout my week stay (upon request) even then the standard of cleaning was awful, rubbish was left on the desk, surfaces hadn’t been wiped, all the cleaning staff did was empty the bins and put the duvet on the bed neatly (the same duvet with stains from the previous guest). You would at a minimum expect for surfaces to be properly wiped from previous guests considering we’ve just been in a pandemic. And for there to be clean sheets.
The aircon which was turned off kept making loud noises throughout the night and the double bed (two single mattresses put together) were very uncomfortable.
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Date of stay: May 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Samantha Gardiner, General Manager at The Link Hotel
Responded 8 May 2022
Hi Salima, Thank you so much for taking the time to supply us with this feedback, it really is super important. I hadn't been made aware of issues that you had and obviously will address these with urgency, My team would have moved you to a different room as soon as you told them that there was an issue with the one you had been checked into, as you can see from most of our feedback our cleanliness standards are generally very high and the team are proactive and helpful so I am unsure how this wasn't rectified immediately. We would never leave laundry on beds between one guest leaving and another arriving. that doesn't happen so I can only assume that it was a reject sent by our laundry company and missed by one of our team. I would really, really appreciate being able to speak to you about this so that I can fully understand what happened, ensure that we can do something in a way of apology and make sure that any lessons learnt from this are actioned as it's not our normal standard at all. I will check for your contact details with reception and give you a call. Many thanks Samantha Gardiner Venue Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We recently used the hotel for a triathlon training camp and I was really impressed by the hospitality of the hotel and how they were able to accommodate our sporting groups needs. The food was excellent, with athletes saying it was the best food they have had on a camp very nutritious and diverse for the groups needs. The staff were very helpful in accommodating anything we needed from bike storage, group conference space and use of the gym. The hotel was continently located a mile from the university swimming pool campus for training and easily accessible to quiet roads for cycling and running. Many thanks for a great stay.
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Date of stay: February 2020Trip type: Travelled on business
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shell S, Guest Relations Manager at The Link Hotel
Responded 6 Mar 2020
Good afternoon Katie Many thanks for a wonderful review of your recent stay, we are delighted to hear that our hotel was ideal for your requirements and that our team looked after you whilst you were here. We look forward to welcoming you all again in the near future. Kindest regards Shell Shooter Customer Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Hotel is very well situated, just off the M1, just before entering into Loughborough it self. It's a quirte location so not disturbed, breakfast buffet was plentiful and varied with fruits, juices, cerals, and a full cooked if wanted. We would highly recommend this establishment to others, and we will be staying again soon.
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Review collected in partnership with this hotel
Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Luke Morris, General Manager at The Link Hotel
Responded 18 May 2023
Thank you for taking the time to leave this great feedback. This will be shared with the team and we hope to see you again in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for one night with my son. Check in was a breeze and done with smile. The room size was good with all expected amenities, (tea/coffee making, hairdryer, laundry service & bathroom was spotless. I've found only a few hotels at 3* have any safe or fridge so wasn't let down by not being present in room - nothing to grumble about at all really. Minor gripe about a lack of plugs by the bed for easier phone charging or USB ports but that is very minor and i realise it is not that easy to put/move plugs by beds based on room infrastructure.
Breakfast was pretty good - good selection for a 3*, was constantly refreshed and topped up while we were there and even when busy the servers cleared tables in seconds! Restful night sleep was facilitated by comfy bed with decent pillows (with extra ones available in the room). The hotel bar was a bit on the pricey side for a pint and J20 but wouldn't stop me staying here. There is also a Harvester <100m away for evening meals (since the hotel restaurant had no one in it and who wants to eat in the quiet)
Breakfast was pretty good - good selection for a 3*, was constantly refreshed and topped up while we were there and even when busy the servers cleared tables in seconds! Restful night sleep was facilitated by comfy bed with decent pillows (with extra ones available in the room). The hotel bar was a bit on the pricey side for a pint and J20 but wouldn't stop me staying here. There is also a Harvester <100m away for evening meals (since the hotel restaurant had no one in it and who wants to eat in the quiet)
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Had a really warm welcome from reception when checking in and got booked in for dinner. It was a really hot day and I was super glad that there was air con in the room. The room itself was great. Very clean, modern with a fair amount of room. I appreciated that due to a relatively late booking, as a single traveller I could only get a twin room, but the staff joined the beds up without me asking.
I only went for dinner once and to be honest, it wasn't good. I was suffering a bit from heat exhaustion and just wanted a quick sit down meal and then go to bed. There was a new restaurant staff member who was in training, which is fine. I had to wait over 45 minutes for my food to come out and when it did, the chips were undercooked and the burger was way overcooked. I appreciated that they had a vegan burger option, but even after checking with the staff, it did taste like real cheese and potentially a beef burger. I was honestly too tired at the time to say anything about the food, but I'm only knocking the hotel 1 rating down because everything else made up for it. I got back in a bit late sadly on my second night and missed the end of restaurant and room service.
There was an issue with the room, which was quickly rectified. The breakfast was good also, with a good selection of hot and cold food and drink with a buffet service. Great little coffee machine too.
The night's sleep was ok, but the aircon machine did periodically buzz quite loudly, puzzlingly, even after I switched it off! Otherwise, I hear no noise from other guests and the bed was comfy.
All in all, I had an enjoyable stay at the hotel and I will be back.
I only went for dinner once and to be honest, it wasn't good. I was suffering a bit from heat exhaustion and just wanted a quick sit down meal and then go to bed. There was a new restaurant staff member who was in training, which is fine. I had to wait over 45 minutes for my food to come out and when it did, the chips were undercooked and the burger was way overcooked. I appreciated that they had a vegan burger option, but even after checking with the staff, it did taste like real cheese and potentially a beef burger. I was honestly too tired at the time to say anything about the food, but I'm only knocking the hotel 1 rating down because everything else made up for it. I got back in a bit late sadly on my second night and missed the end of restaurant and room service.
There was an issue with the room, which was quickly rectified. The breakfast was good also, with a good selection of hot and cold food and drink with a buffet service. Great little coffee machine too.
The night's sleep was ok, but the aircon machine did periodically buzz quite loudly, puzzlingly, even after I switched it off! Otherwise, I hear no noise from other guests and the bed was comfy.
All in all, I had an enjoyable stay at the hotel and I will be back.
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Date of stay: July 2022Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Link is in close proximity to the office I was working from and therefore very conveniently located. I was assigned a family room, I felt it was spacious and comfortable and had mostly everything I needed. There are no irons/boards in each room as standard but you are advised at check-in that if you need one it will be supplied.
Each and every member of the team was friendly and helpful, nothing was too much trouble and all delivered with a smile.
The food was good and portion sizes were generous for me. I would suggest perhaps a "special" to add a little variety. Breakfast is self service, lots of choice and good quality.
I will return on my next visit to the area.
Each and every member of the team was friendly and helpful, nothing was too much trouble and all delivered with a smile.
The food was good and portion sizes were generous for me. I would suggest perhaps a "special" to add a little variety. Breakfast is self service, lots of choice and good quality.
I will return on my next visit to the area.
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Date of stay: September 2022Trip type: Travelled on business
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
For dinner, my choice was the chicken burger, and I couldn't recommend it enough.
Vania, perfectly grilled the chicken breast to a juice point, the bun was fresh and well toasted, and the salad and chips were also fresh and delicious. I asked for a fried egg that is not on the menu and the chef added it for me without problems.
My massive thank you to the brilliant waiter that was cheerful and to the chef Vania.
Vania, perfectly grilled the chicken breast to a juice point, the bun was fresh and well toasted, and the salad and chips were also fresh and delicious. I asked for a fried egg that is not on the menu and the chef added it for me without problems.
My massive thank you to the brilliant waiter that was cheerful and to the chef Vania.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I booked breakfast when I checked in.
Our breakfast consists of an all you can eat buffet of Continental and Full English.
Hi
We do not have adjoining rooms but our Superior Quad rooms are ideal and provide privacy adequately.
Good evening
Breakfast is £10.00 per person if booked the night prior, and this does include continental and full English and it is as much or as little as you can eat. We do also offer lighter bites from as little as £5.80 for a Bacon Roll. I hope this helps.
Kindest regards
Shell Haynes
Customer Relations
Yes there is
…
PRICE RANGE
£48 - £78 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn loughborough, loughborough quality inn
LOCATION
United KingdomEnglandLeicestershireLoughborough
NUMBER OF ROOMS
94
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about The Link Hotel
Which popular attractions are close to The Link Hotel?
Nearby attractions include Break Escape Loughborough (2.1 miles), Archery Legends Experience (2.5 miles), and Stoneywell (4.2 miles).
What are some of the property amenities at The Link Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Link Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to The Link Hotel?
Conveniently located restaurants include The Monk, Everest Lounge, and Eastern Spice.
Are there opportunities to exercise at The Link Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at The Link Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Link Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to The Link Hotel?
Many travellers enjoy visiting Mount St Bernard Abbey (3.5 miles), Loughborough Carillon (1.8 miles), and The Old Rectory Museum (2.2 miles).
Is The Link Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.