Sure Hotel by Best Western Lockerbie
46 reviews
#5 of 6 Hotels in Lockerbie
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Annan Road, Lockerbie DG11 2RB Scotland
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About
#5 of 6 hotels in Lockerbie
Location
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Value
This newly renovated Sure hotel by Best Western Lockerbie and undergone a wonderful transformation resulting in a stunning hotel,bar and restaurant concept.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Hiking
Children Activities (Kid / Family Friendly)
Meeting rooms
Baggage storage
Non-smoking hotel
Internet
Restaurant
Kids' meals
Special diet menus
Wine / champagne
Outdoor furniture
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Room features
Housekeeping
Room service
Bottled water
Room types
Non-smoking rooms
Family rooms
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We were due to hold our post renewal celebrations at The Dryfesdale however, with one week to go, Glen suggested a move to The Sure Hotel saying it would cater to our needs more. Initially we were worried about this (although we were told we could keep things as they were if we wanted) The Sure Hotel did not disappoint ! We were met and greeted by Andy, what a lovely welcome ! Glen told us he had wanted us to have a special bed and had put together a four poster for us that morning ! Our room was beautiful and the bed very comfy indeed ! The bathroom could do with a little updating, we had an issue with the shower which Glen fixed immediately, even if it didn't fully resolve it. But this did not spoil our stay. Andy was ABSOLUTELY AMAZING from start to finish, a real people person who went above and beyond make sure ourselves and our guests had everything we needed. He was very personable and made us all laugh but remained professional at all times. He made sure we all knew the strict COVID 19 rules and guidelines, but made sure this did not spoil our special occasion. We opted for a choice of menu for our guests. It has to be said the food was outstanding, really tasty and arrived at the table hot and beautifully presented. Our evening 'buffet' was laid out on our three tables; a lovely selection with some extras we hadn't expected ! We had the use of the wedding breakfast room and two lovely lounge areas with comfy seating and an outside veranda, meaning we could socially distance within our households and family groups. All in all we can't fault The Sure Hotel and want to thank Andy again for being our perfect host.…
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Date of stay: October 2020Trip type: Travelled with family
Helpful
Response from glen wright, General Manager at Sure Hotel by Best Western Lockerbie
Responded 4 Nov 2020
Thank you for your review, and allowing us to host your vow renewal at the Sure Hotel,
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M155EEL wrote a review Sep 2020
Newcastle-under-Lyme, United Kingdom180 contributions49 helpful votes
+1
My son's wedding had to be postponed in March due to Lockdown. Glenn and his team made sure that their wedding reception yesterday was perfect. Food was first class and the venue was set up very well to make us all feel safe and secure. Weddings these days might be different but small and intimate is still beautiful and better than cancelling. We still had family and friends view the ceremony via webcam. You can still have a lovely day. Highly recommend the Sure hotel and Glenn and his team. Thank you.
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Date of stay: September 2020Trip type: Travelled with family
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Response from glen wright, General Manager at Sure Hotel by Best Western Lockerbie
Responded 4 Nov 2020
Thank you for your lovely review, we were thrilled to host such a special occasion during these difficult times. Thank you again Glen & The team
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Excellent service from all the staff, great food, lovely warm bedrooms, booked for a overnight night stay with elderly mother and wife , nothing was too much trouble for the staff, first class evening meal with a great choice on the evening menu, same applies to the breakfast, only minor drawback that there is no lift which was a minor inconvenience for mother, overall a great place to stay
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Date of stay: September 2020Trip type: Travelled with family
Helpful
Response from Glen Wright, Owner at Sure Hotel by Best Western Lockerbie
Responded 14 Sep 2020
Thank you for your lovely review, we are hoping to have ground floor bedrooms from 2021, many thanks
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Dear Glen Andrea and I wanted to drop you a line to say a huge thank you for the way you and your team looked after us during our stay last week and leading up to our wedding, Tuesday 1st Sept. The team were amazing, couldn't do enough for us and the bottle of bubbly when we returned having married was a great touch. Having arranged our wedding via the Gretna Wedding Bureau and opting to stay at your other hotel Dryfesdale as part of our package, this did not happen but we were not disappointed by the Sure which means we may have to return next year to the Dryfesdale to celebrate our anniversary. Thank you, Pat and Andrea
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Date of stay: August 2020
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Response from Glen Wright, Owner at Sure Hotel by Best Western Lockerbie
Responded 12 Sep 2020
It was a real pleasure hosting your special day, we look forward to welcoming you for your anniversary
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If you are thinking of a short get-a-way or even planning to get married in Gretna as we did, you cannot go wrong with booking this Hotel. Glen (owner) and his team could not do enough for us to make our wedding stay special. We felt that they did everything they could to make our COVID wedding a memorable experience. The food in the restaurant is best in class with a menu that we worked our way through with the help of our guests, every dish was delightful. The Hotel has just through a major refurbishment to a very high standard, but respectful to the building, especially the old part of the house. Thank Glen and Team for providing us with very happy memories of our stay with you.
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Date of stay: August 2020
Value
Location
Service
Helpful
Response from Glen Wright, Owner at Sure Hotel by Best Western Lockerbie
Responded 2 Sep 2020
Thank you for your lovely review, it was a real pleasure hosting your special day
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PRICE RANGE
US$97 - US$126 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Queens Hotel
LOCATION
United KingdomScotlandDumfries and GallowayLockerbie
NUMBER OF ROOMS
21
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Claim Your Listing Frequently Asked Questions about Sure Hotel by Best Western Lockerbie
Which popular attractions are close to Sure Hotel by Best Western Lockerbie?
Nearby attractions include Lockerbie Garden of Remembrance (3.6 miles), Eskrigg Nature Reserve (0.7 miles), and Mossburn Community Farm (3.3 miles).
What are some of the property amenities at Sure Hotel by Best Western Lockerbie?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Sure Hotel by Best Western Lockerbie?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Sure Hotel by Best Western Lockerbie?
Yes, free parking is available to guests.
What are some restaurants close to Sure Hotel by Best Western Lockerbie?
Conveniently located restaurants include Townhead Hotel Bar Restaurant, Just Be, and Cafe 91.
Is Sure Hotel by Best Western Lockerbie located near the city centre?
Yes, it is 0.9 miles away from the centre of Lockerbie.
Are there any historical sites close to Sure Hotel by Best Western Lockerbie?
Many travellers enjoy visiting Lochmaben Castle (3.2 miles).
Is Sure Hotel by Best Western Lockerbie accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.