We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Cross Keys

Traveller (31)
Room & Suite (3)
The Cross Keys is an 18th century traditional inn, in the pretty market town of Knutsford in Cheshire. We offer a variety of rooms, free Wi-Fi and a friendly atmosphere. Make the Cross Keys the Pub and Hotel of your choice in Knutsford.
Read more
Property amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast Available
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Room features
Non-Smoking Rooms
Good to know
Centrally Located
Full view
79Somewhat walkable
Grade: 79 out of 100
69Restaurantswithin 0.25 miles
11Attractionswithin 0.25 miles
Reviews & more
35Room tips
Traveller rating
  • 31
  • 51
  • 37
  • 36
  • 43
Time of year
Traveller type
  • Filter
  • English
Popular mentions
I've emailed to complain to management about my recent stay at the hotel but having not had a response I have had to review on here. I stayed in room 7. This room is in desperate need of some TLC - bathroom mouldy, shower curtain stuck with mould, dirty walls by the bed, dirty
Read more
Really upped its game this place has recently, probably due to the change in management. Clean, friendly and a nice place to enjoy a drink or food during the day on the bottom street of Knutsford. I was passing and enjoyed the really good January offer on the Amstel and Fosters,
Read more
I only stayed one night thank god, OK free parking is good when you find it however for the £67 per night fee the room I got was no more than a cell with only small windows high up. Had to pay up front and not as you check out. Room if anything was clean but very sparse and in
Read more
Came in for a couple of drinks and a casual meal. The drinks were flat but replaced with bottled drinks without charge which was good. Ordered a couple of burgers, cold, overdone chips and stale bread. I didn't eat mine bar a couple of mouthfuls of fatty burger. The guy asked if
Read more
Response from Sarah R, General Manager at The Cross Keys
Responded 25 Nov 2018
Good Morning, I want to apologise that you did not receive the service you should have with us when you visited. We aim to have every guest leave happy and therefore the issues you had, should have been dealt with on your visit in a much more satisfactory way. I really do hope you will visit again and give us a chance to show you we do value our guests. I have relayed your views to the team so we can learn from this.
Read more
Two day business trip to Knutsford and stayed at The Cross Keys pub/hotel. Plain and simple, but with everything that you would need. The room was clean and tidy with all that you would need. Staff were friendly and very accommodating and it was great that everyone spoke to
Read more
Response from Sarah R, General Manager at The Cross Keys
Responded 25 Nov 2018
Good Morning, I just want to thank you for the kind review and we look forward to seeing you again in the future.
Read more
Album Categories
All photosTravellerRoom & Suite
mmmmm comfy bed
What time can you go into your rooms
Check-in is from 2pm.
0 votes
Are the rooms clean
"Go somewhere else."
"buy a tent"
"Would not wish to comment"
"Probably better in the extension at the back."
"Not the annex rooms--- No Wi fi"
US$86 - US$115 (Based on Average Rates for a Standard Room)
United KingdomEnglandKnutsford
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing