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Kirkwall Hotel

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Traveller (275)
Room & Suite (107)
Dining (52)

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About

#8 of 10 hotels in Kirkwall
Location
Cleanliness
Service
Value
The Kirkwall Hotel with stunning views to the north is one of Orkney's finest Victorian Buildings, perfectly situated within the historic town of Kirkwall, on the picturesque harbour front, close to the marina and the main shopping area, ideal for business or leisure.
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Laundry service
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Special diet menus
Ironing service
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Room features
Housekeeping
Telephone
Iron
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Historic Hotel
Centrally Located
626Reviews2Q+A100Room tips

Reviews
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Matthew303 wrote a review 12 Apr
Edinburgh, United Kingdom1458 contributions589 helpful votes
This is a good, comfortable, old hotel which has been tastefully renovated. Its location in the centre of Kirkwall is very convenient for both the town centre and for the inter-island Orkney Ferries. Good restaurant offering a wide variety of choice. No car park, but it is possible to park on street and in nearby car parks. being located in a town centre location, it can get a bit noisy particularly on Friday and Saturday evenings due to the pubs located nearby. If you are looking for a quieter location then the Lynnfield Hotel might be a better option. Despite this, I would be very happy to stay again.
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Date of stay: March 2024
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ann t wrote a review Mar 2024
Jerse10 contributions11 helpful votes
We spent a really pleasant 3 nights at the Kirkwall Hotel. Yes the rooms are on the small side but perfectly appointed with everything you need to hand. As with most places it is the staff that often make or break your experience and they were fabulous putting up with our shenanigans, (party of four) Thank you to the lady at reception who let me bore her about my dogs and the man at the bar who remained patient and tolerant; it was an unforgettable stay.
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: Parking right outside
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Glenda S wrote a review Mar 2024
Townsville, Australia46 contributions16 helpful votes
Wonderful hotel with very friendly staff. It's right on the harbour and a short walk to shops and St Magnus Cathedral. The old lift provides character and the breakfasts are great. I had a very comfortable room facing west but my travelling companion was on the east side and got quite a lot of noise from the nightclub just across the small street.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Try not to get a room on the east side.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Darren G wrote a review Mar 2024
1 contribution
***My thoughts are that the positive reviews on TripAdvisor are for the main hotel, and not The Shore. I cannot say there were problems with the Kirkwall Hotel, and my review is solely based upon The Shore Hotel.*** Arrived on business, to be met with a dingy looking building and a sign on the door of “The Shore” to go to the Kirkwall Hotel. Went over and was Met by lovely staff, who took me to my room over in The Shore. Walked in the front door of The Shore, and was met with an overwhelming stench of Damp and Mould, against a very run down 80’s sheek style of entrance. The smell followed all the way up to my room, and in my room. While the room was decorated nicely, and the bed was comfortable and clean, the bathroom bulb didn’t work, it was very dusty, had a room looking into someone’s kitchen, and the sound of pigeons chirping most of the night. The walls are thin, and the floors are creaky, so could hear everyone who also stayed here. I was supposed to be in for 2 nights, but my health and breathing has been affected by the damp and mould, I just couldn’t stay any longer. The Kirkwall Hotel seemed very nice, and I’m sure it would be a different review if I had stayed there, but I would encourage anyone looking, to make a request to not stay in The Shore when booking, or stay somewhere else if the main hotel is full. I love Orkney, the people, and the Islands are lovely, but sadly on this occasion, I cannot say my time was enjoyed because of the accommodation. My recommendation would be that Work needs to be done, or close it down.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: Demand a room in the Kirkwall Hotel, NOT The Shore, otherwise stay elsewhere.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Robert M wrote a review Jan 2024
1 contribution1 helpful vote
My room is directly above the pub. We cannot sleep because of the loud music, screaming, and noise outside my window from the smokers hanging out just beneath my window. The night manager, Stevie, just told me "There is nothing I can do. I have been here for 16 years and they (the management he works for) will not tell guests about the loud pub before putting guests in the hotel. The hotel management owns the pub." Good to know. It's a bit late to change to change hotels. But I certainly would if I could.
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Date of stay: January 2024
Value
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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WanderingScotty wrote a review Jan 2024
Glasgow107 contributions88 helpful votes
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This is an historic building right on Kirkwall’s sea front. Some attempt has been made to upscale it, with pleasant new bathroooms and the usual Scottish fabrics, old black and white prints of local scenes and memorabilia . But it’s still utterly grim. At an eye watering January nightly rate of £167 what was offered was no food at all not even a sandwich ( the ‘flooring men’ were in) which even ruled out the cooked breakfast included in the price. A jar of stale coffee grounds in a jar with a label imploring you not to steal it ( as if) no tea bags or milk. A cold room with one radiator in the peculiar ante room ( probably classed as suite) not working. Since there was no food was directed to a pub/restaurant next door where a smug young woman with a Phd in passive aggression took enormous delight in saying they were fully booked despite there being space at the bar. Eventually found sustenance at the Ayre Hotel, next one along , where a pleasant but bewildered person in a bleak wooden church hall-style bar sold me some scampi chips and peas with a tasty local bottle of ale for £38. Yes. £38. Now please don’t let this waterfront strip of inhospitable misanthropic misery put you off Kirkwall. A mere block behind reveals streets of pretty shops, chic little cafes and decent restaurants. Plus the local Orcadians are utterly charming and friendly and boast islands of stunning beauty and incredible culture. Just steer clear of this ghastly overpriced relic.
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Date of stay: January 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Gerry S wrote a review Nov 2023
Herne Bay, United Kingdom224 contributions113 helpful votes
An excellent hotel. Arrived here having travelled for two days from the other end of the country with a coach party. A warm welcome, easy check in and an excellent room awaited us. Public rooms are well furnished and bar prices are reasonable with as you would expect, a good selection of Malts. Food in the restaurant was good, piping hot and well served. Its location is right in the heart of Kirkwall between the Harbour and the Main street. Staff without exception lovely and accomodation. All in all an excellent first visit to the island
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Try and get a harbour view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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David R wrote a review Sept 2023
14 contributions1 helpful vote
Oh boy , having read previous reviews did not know what to expect BUT what an amazing stay. Arriving early not all rooms were ready, but a short wait in the bar was no problem, I was well looked after, by Leah, she will get a mention later, and within a very short time my room was ready. A small problem with toilet seat was sorted very quickly and the room had everything needed for a very comfortable stay, it was large spacious and very well appointed. The evening meal, service, quality of food and execution was exceptional. Leah you were amazing, making sure all guests had their correct meal. I was so pleased to see you on duty for our second evening meal, what a star the kirkwall has. Breakfast was plentiful and well serviced and would satisfy most tastes. This hotel is , as it says, centrally placed and whilst the style of decor may not suit all tastes, it was a great stay, loved all the pictures. The upstairs lounge had marvellous views over the Bay, pity it was not used by the guests. I would return if visiting Orkney again. Thank you Kirkwall and Leah you are a star.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Make use of the lounge
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dragarth wrote a review Sept 2023
Scotland, United Kingdom113 contributions47 helpful votes
I am staying for several days on business. I was in the Shore Hotel which is now an annex of the Kirkwall. I have stayed many times in the Kirkwall and the former Shore at all times of the year. Nothing major just a few small niggles. Staff all very good as always despite being run ragged, food quality standard high as always. Room nice, spacious but it was the family room 👍 housekeeping good but looking closely in the corners of the shower tray etc not perfect, tour groups in whilst necessary for the hotel creating long waits for food despite being told booking a table especially in the bar not required but as it’s one kitchen protracted waits just to order we’re ever present. What I really don’t understand is I ordered the same meals every day do far but there is a lot of variation in contents and quantity, quantities have reminisced notably since my last visit. Eg Cutting slices of haggis and black pudding half - really? Burger is still fantastic even if the chips were very greasy the first day and even though it’s changed since my last visit the grimster cheese if still my favoured starter because it’s awesome.
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Date of stay: September 2023Trip type: Travelled on business
Room Tip: Parking is sometimes difficult as it’s all on street
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Linda Tor wrote a review Sept 2023
Toronto, Canada16 contributions4 helpful votes
Lovely old hotel on the harbour. Staff were excellent but one person manning the desk meant some waiting. Lift was problematic but staff did their best to get it functioning. We were on vacation so the room was adequate but if you were working you would want a desk. Room was spotless. Breakfast and dinner were good. The harbour is not picturesque so no view to speak of but would return.
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Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
£107 - £187 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomScotlandOrkney IslandsMainlandKirkwall
NUMBER OF ROOMS
36
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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KIRKWALL HOTEL - Updated 2024 Reviews (Orkney Islands)

Frequently Asked Questions about Kirkwall Hotel
Which popular attractions are close to Kirkwall Hotel?
Nearby attractions include Saint Magnus Cathedral (0.2 miles), The Orkney Museum (0.2 miles), and Bishop's Palace and Earl's Palace (0.3 miles).
What are some of the property amenities at Kirkwall Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Kirkwall Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Kirkwall Hotel?
Conveniently located restaurants include The Storehouse Restaurant With Rooms, Cafelolz, and Helgi's.
Are pets allowed at Kirkwall Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Kirkwall Hotel?
Many travellers enjoy visiting Saint Magnus Cathedral (0.2 miles), The Earl's Palace (0.3 miles), and Bishop's Palace and Earl's Palace (0.3 miles).
Does Kirkwall Hotel have any great views?
Yes, guests often enjoy the harbour view available here.
Is Kirkwall Hotel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.