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Sketchley Grange Hotel & Spa

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Sketchley Grange Hotel & Spa
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911 Reviews from our TripAdvisor Community

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Showing 907: English reviews
Loughborough, United Kingdom
Reviewed 3 days ago NEWvia mobile

A lovely comfortable recently renovated room but heating not working on a freezing cold night. Friends had a beautiful bathroom but no hot water. Price very good for the room but staff management seems a bit of a problem. I person manning a bar for over 100 people, breakfast food slow to serve, cold plates, no hot food left by...

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Helpful?
Thank Cherrie W
Bellingham, Washington
Reviewed 4 days ago NEW

Just spent the night. Got to hotel 1:30 and room was still not ready for check-in. Had a seat in lounge to use internet and get a coffee for 20 minute wait that stretched out to over an hour. Rooms look pleasant, but the beds are saggy and uncomfortable with coarse sheeting and skimpy pillows. The bathroom is nice and...

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Helpful?
Thank H2oVision
Mansfield, United Kingdom
Reviewed 6 days ago NEWvia mobile

A night away bought by our kids for Christmas. After an easy check in we went up to our room /suite - a very nice and large newly refurbished room . We went and used the leisure facilities.... a little busy because of half term but not the hotels fault. Didn't eat there at night but had a few beers...

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Helpful?
Thank Steve140
GMSketchleyGrange, Manager at Sketchley Grange Hotel & Spa, responded to this review

Dear Steve Thank you for your review, i was pleased to see that you enjoyed your stay and we look forwards to welcoming you back to the hotel soon.

Reading, United Kingdom
Reviewed 1 week ago via mobile

We stayed in hotel for a wkend, it was nice break away, people are really friendly and helpful in reception and bar staff are really funny and happy to help too. Only shame is I didn't book any spa treatment as I left it last minute but they been fully booked so if u want some treatment u better book...

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Helpful?
Thank abalaka
GMSketchleyGrange, Manager at Sketchley Grange Hotel & Spa, responded to this review

Dear Abalaka Thank you so much for your kind review, i will ensure it is shared with the team, and we look forwards to welcoming you again soon.

Reviewed 1 week ago via mobile

We had a lovely stay. Fantastic, large, clean room with modern decor. Hotel staff were all friendly and courteous and the Spa was great. Stayed on a stayplayexplore deal with our 2 boys. Will definitely visit again.

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Helpful?
Thank Izzy A
GMSketchleyGrange, Manager at Sketchley Grange Hotel & Spa, responded to this review

Dear Izzy Thank you for you review, pleased that you and the boys enjoyed your stay and look forwards to being able to welcome you back soon.

Manchester, United Kingdom
Reviewed 1 week ago

Booked a overnight deal the room we had was a double and had requested twin, They changed that ok, the next room was huge with two super king size beds, unfortunately the showers constantly ran could turn it off, got wet through trying. Rang reception who said maintenance would fix it. Went to the spa, which was very nice, when...

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Helpful?
Thank ninaggardner
GMSketchleyGrange, Manager at Sketchley Grange Hotel & Spa, responded to this review

Dear Nina, Thank you for your review. I am sorry that your stay was let down by maintenance issues in your room, i can only apologize for this and assure you i have spoken to the maintenance team to ensure that these are repaired urgently. In regards to the breakfast i have discussed your feedback with the head chef and...

Leicestershire, United Kingdom
Reviewed 2 weeks ago

I have just spent a lovely, relaxing weekend at the Sketchley Grange Hotel. All the staff were very friendly and helpful. Check in was quick and our contemporary junior suite was very luxurious. The beds very comfortable and a great nights sleep, very quiet. We booked into the restaurant for 8pm where we were greeted and shown to our table....

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Helpful?
Thank davidhI8741DS
GMSketchleyGrange, Manager at Sketchley Grange Hotel & Spa, responded to this review

Dear David, Thank you for your review, i was pleased to see that you enjoyed your stay with us and look forwards to being able to welcome you back to the hotel in the near future.

Torquay, United Kingdom
Reviewed 2 weeks ago

We had a fantastic break at this four star hotel and spa. Our room was first class, contemporary decor, spacious with Juliet balcony. Spotlessly clean, excellent bathroom with separate large shower and bath. Beautiful pool and spa facilities, a perfect steam room, sauna and Jacuzzi. Restaurant four star perfect food and was very impressed with the young waiters and waitresses...

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Helpful?
Thank elaineayshe
GMSketchleyGrange, Manager at Sketchley Grange Hotel & Spa, responded to this review

Dear Elaine, Thank you for the feedback following your recent stay at the hotel, i will pass this on to the team and we look forwards to welcoming you back soon.

Reviewed 2 weeks ago via mobile

I stayed there for one night,room was lovely but the restaurant let it self down it was very pain and would of been nice if there was candles on the tables,had one bread roll when I sat down but nothing with my soup, lighting was very bright and water glasses were breakfast glasses and not much choice on food. Lovely...

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Helpful?
Thank Rups T
GMSketchleyGrange, Manager at Sketchley Grange Hotel & Spa, responded to this review

Dear Rups, Thank you for your feedback, i was disappointed to read that you didn't enjoy your stay with us. I have passed you feedback on tot he restaurant team so they can use this as a training tool. We hope you will give us a second chance in the near future so we can show you that what you...

Derby, United Kingdom
Reviewed 2 weeks ago

Just got back from a two night stay through wowcher, in a junior contemporary suite room. Check in was easy and the rooms are beautiful. The room was of a good size and couldn't be faulted. The spa was exceptional with its offering of the Jacuzzi, steam room, sauna and a variety of equipment in their gym. Unfortunately in our...

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Helpful?
Thank Thomas G
GMSketchleyGrange, Manager at Sketchley Grange Hotel & Spa, responded to this review

Dear Thomas Thank you for your feedback following your recent stay at the hotel. I can only apologize that we failed to deliver on the issues raised. I would like to assure you that we are review all of our system, procedures and training to ensure that what you experienced was a one off occurrence.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service

Additional Information about Sketchley Grange Hotel & Spa

Address: Sketchley Lane, Hinckley LE10 3HU, England
Region: United Kingdom > England > Leicestershire > Hinckley
Price Range: £58 - £121 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sketchley Grange Hotel & Spa 4*
Number of rooms: 95
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Also Known As:
Sketchley Grange Hotel And Spa
Sketchley Grange Hotel Hinckley
Best Western Hinckley
Sketchley Grange Hinckley
Sketchley Grange Hotel & Spa Hinckley, Leicestershire
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Questions & Answers

Here's what travellers have asked, with answers from Sketchley Grange Hotel & Spa staff and other travellers.
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Questions? Get answers from Sketchley Grange Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This hotel does have older rooms but the contemporary rooms are modern and very large.”
 of 5 bubbles davidhI8741DS, 5 Feb 2017 | Read review
“Ask for rooms around 101 - 108 if you want a quieter corner with easy access straight into the Spa.”
 of 5 bubbles 326michaelh326, 30 Jan 2017 | Read review
“The junior continental rooms are great value and spacious”
 of 5 bubbles tonsils1940, 19 Jan 2017 | Read review
“we stayed in room 226 nice view from our big window”
 of 5 bubbles petejknotts, 7 Jan 2017 | Read review
“Junior contemporary suite was very spacious!”
 of 5 bubbles dannya805, 3 Jan 2017 | Read review
5 of 5