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Newcastle Gateshead Marriott Hotel MetroCentre

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Newcastle Gateshead Marriott Hotel MetroCentre
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831 Reviews from our TripAdvisor Community

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Showing 817: English reviews
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Northumberland, United Kingdom
Reviewed 3 days ago NEW

Will often meet clients here in the bar area for coffee, perhaps over lunch. Atmosphere is relaxed, seating is comfortable, service is excellent, coffee is first class! Just off the A1 with on site parking.

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Helpful?
Thank Tony H
lauramather, Front Office Supervisor at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear Tony H Thank you for posting a review of your recent experience at the Metro Centre Marriott Hotel. It is great to hear you visit our hotel regularly and the service is excellent along with the atmosphere and coffee. We look forward to seeing you again soon. Warm regards Laura Mather

Newcastle upon Tyne, United Kingdom
Reviewed 6 days ago NEWvia mobile

Booked for 7pm, we didn't have a starter but it took one hour before main course arrived. For two courses it took two hours. Plates were cold therefore food was cold. My husband had the grilled pork t-bone with eight chips and a little bit of rocket salad, nothing else! The whole thing was dry. I had papperdelle with mushrooms,...

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Helpful?
Thank elaine s
AjithKuriakose, Director of Operations at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear Elaine S, Thank you for choosing to dine with us at the hotel, please accept my sincere apologies for not being able to meet your expectations. May I kindly request that you contact Walter Simoes, my Food & Beverage manager at the hotel, at your convenience. Walter and the culinary team will ensure they restore your faith in the...

Reviewed 6 days ago NEWvia mobile

All in all we had a good night and a very good, in fact exceptional breakfast. I'm giving a 4 and not a 5 for the fact we found the glasses in the bathroom were dirty and I didn't like the restrictions for taking my 12 year old to the pool. She was upset we couldn't all go for a...

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Helpful?
Thank Bell94
lauramather, Front Office Supervisor at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear Bell94 Thank you for your time reviewing your recent experience at the hotel; your feedback has been shared with the appropriate hotel teams to ensure timely action. The leisure club is open to children under the age of 16 until 9pm and last entry for adults is 10.15pm with closure at 11pm. We do have these times in place...

Carlisle, United Kingdom
Reviewed 1 week ago NEW

Very nice hotel, nice comfy rooms with plenty of room to move about. Breakfast was very good everything was nice and freshly cooked. All the staff were very helpful and friendly. Overall a very good place to stay.

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Helpful?
Thank and40eh
lauramather, Front Office Supervisor at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear and40eh Thank you for posting a review of your recent experience at the Metro Centre Marriott Hotel. It is great to hear the hotel is to your expectations and all the staff are friendly and helpful. We do look forward to welcoming you back again in the future. Warm regards Laura Mather

Peterborough, United Kingdom
Reviewed 1 week ago NEW

As gold Marriott members we were upgraded but the room didn't contain robes or slippers which is the norm in other Marriott hotels that we have visited. The reception staff were pleasant but not that knowledgeable about local walks - they were all very young and so we couldn't really expect them to know much about walking routes maybe. Bar...

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Helpful?
Thank Karen C
lauramather, Front Office Supervisor at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear Karen C Thank you for your time reviewing your recent experience at the hotel; your feedback has been shared with the appropriate hotel teams to ensure timely action. I apologise you feel the staff were not too knowledgably about local walks however we do hope to welcome you back to the hotel and our concierge is a keen walker...

Reviewed 1 week ago via mobile

I was at a charity event here and I'd just like the management know how helpful and considerate the staff where on the night, but In particular Arron and Abbie who where working on the bar. Who throughout the evening were very helpful and nothing was too much trouble. They helped make the event even more enjoyable.

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Helpful?
Thank WhickhamWill
lauramather, Front Office Supervisor at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear WhickhamWill Thank you for posting a review of your recent experience at the Metro Centre Marriott Hotel. It is great to hear you felt the staff were helpful and considerate and I will certainly pass on your lovely comments to the Food and Beverage Manager regarding Arron and Abbie. We look forward to welcoming you back to our hotel...

Newtownabbey, United Kingdom
Reviewed 1 week ago

We returned to Marriott hotel after a few years and found it still as good as before with comfortable rooms,friendly staff,and a great breakfast which sets you up for the day. It's close proximity to the Metrocentre for shopping or eating. It is also easy to get a bus to Newcastle as the bus stop is just 3 mins walk...

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Helpful?
Thank gilmorha
lauramather, Front Office Supervisor at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear gilmorha Thank you for posting a review of your recent experience at the Metro Centre Marriott Hotel. It is great to hear you chose to return to hotel on your visit to the North East and we hope to welcome you again in the future. Warm regards Laura Mather

Radlett, United Kingdom
Reviewed 1 week ago

We visited the Marriott for a dancing competition, we missed the negotiated reduced rate so ended up paying a lot of money for the rooms for the weekend. the Hotel was very busy because of the event. We eat in the restaurant both nights. Nothing to write home about. Restaurant not up to normal Marriott standards. Not really enough choice....

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Helpful?
Thank Maria0663
lauramather, Front Office Supervisor at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear Maria0663 Thank you for your time reviewing your recent experience at the hotel; your feedback has been shared with the appropriate hotel teams to ensure timely action. As we pride ourselves on the quality of the food we serve, I am very sorry we did not meet your expectations on this occasion. We look forward to welcoming you back...

Reviewed 1 week ago

We travel to Newcastle on a regular basis and always stay at the Marriott. It is a pleasure from booking in to leaving, the staff are very professional and friendly. Ideally located for accessing Newcastle as well as the Metro Centre.

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Helpful?
Thank Calgary425
lauramather, Front Office Supervisor at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear Calgary425 Thank you for posting a review of your recent experience at the Metro Centre Marriott Hotel. It is great to hear you always chose our hotel on your visits to Newcastle and we are always happy to welcome you each time. Warm regards Laura Mather

Ely, United Kingdom
Reviewed 1 week ago via mobile

I thought this hotel was actually very good and extremely good value for money. I stayed on a bed with breakfast rate and I do have a Marriott rewards card. My room was really comfortable and a lovely big bed, good size bath, big tv. Warm and comfortable. Breakfast was exceptional with loads of choices. Staff were excellent. Would strongly...

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Helpful?
Thank peterwF997EF
lauramather, Front Office Supervisor at Newcastle Gateshead Marriott Hotel MetroCentre, responded to this review

Dear peterwF997EF Thank you for posting a review of your recent experience at the Metro Centre Marriott Hotel. It is great to hear you enjoyed your stay and would recommend our hotel to others coming to the area, we do hope to welcome you back again soon. Warm regards Laura Mather

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Set by the A1M next to the MetroCentre, Europe's largest leisure and retail complex, the Newcastle Marriott Hotel MetroCentre offers the location, exceptional service and amenities you'd expect from a 4-star hotel in Newcastle. If you're planning a business or social event, you'll find a 524-square-metre, technologically enhanced conference and meeting facility, backed by a professional staff who will anticipate your needs and quickly respond to your requests. ... more   less 

Additional Information about Newcastle Gateshead Marriott Hotel MetroCentre

Address: Metrocentre, Gateshead NE11 9XF, England
Region: United Kingdom > England > Tyne and Wear > Gateshead
Price Range: £69 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Newcastle Gateshead Marriott Hotel MetroCentre 4*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Marriott and Travelocity so you can book your Newcastle Gateshead Marriott Hotel MetroCentre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Newcastle Marriott Metrocentre
Marriott Newcastle Upon Tyne
Marriott Gateshead
Hotel Style:
#2 Family Hotel in Gateshead
#2 Luxury Hotel in Gateshead
#5 Romantic Hotel in Gateshead
#9 Business Hotel in Gateshead
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Questions & Answers

Here's what travellers have asked, with answers from Newcastle Gateshead Marriott Hotel MetroCentre staff and other travellers.
12 questions
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Questions? Get answers from Newcastle Gateshead Marriott Hotel MetroCentre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was First floor and very quiet throughout our stay.”
 of 5 bubbles gilmorha, 16 Feb 2017 | Read review
“Shop around for B&B deals - there are a few prices quoted which are different depending on the site you hit.”
 of 5 bubbles KeenToSharetravel, 9 Feb 2017 | Read review
“try themed rooms”
 of 5 bubbles PMAR8763, 7 Jan 2017 | Read review
“get interconnecting if with family?company”
 of 5 bubbles loganbet, 13 Dec 2016 | Read review
“All rooms are spacious and very modern”
 of 5 bubbles 170maureenp, 30 Nov 2016 | Read review
5 of 5