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Newcastle Gateshead Marriott Hotel MetroCentre

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Traveller (146)
Room & Suite (58)
Dining (11)
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Overview
  • Excellent49%
  • Very good37%
  • Average10%
  • Poor2%
  • Terrible2%
Travellers talk about
“metro centre”(284 reviews)
“leisure club”(20 reviews)
“leisure centre”(24 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Newcastle Gateshead Marriott Hotel MetroCentre
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Offers from Newcastle Gateshead Marriott Hotel MetroCentre
Special Offer: UK Spring Sale Now On
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,005)
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986 results
Traveller rating
471
363
107
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471
363
107
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Show reviews that mention
All reviewsmetro centreleisure clubleisure centreshopping tripgreat location for shoppingsauna and steam roomretail parkxmas shoppingbar menuchanging roomslovely hoteltwo double bedsroom was largeafternoon teareception staffsunday morningplenty of parking
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1 - 5 of 986 reviews
Reviewed today via mobile

Stayed at hotel for 3 nights when over for magic weekend. Asked for early check in as we were travelling from northern Ireland that morning and hotel had a room for us before 11. Room was very good, breakfast was excellent, staff were all very...More

Thank bongoboy1
Reviewed 2 weeks ago via mobile

Stayed in the hotel for three nights. Everything from start to finish was perfect. Great and attentive staff. Excelent food and service. One lady in the restaurant made extra impression on our group. FARIDA YOU ROCK. Please again pass our regards to this amazing, always...More

Thank Monika S
Management response:Responded 2 weeks ago

Dear Monika S, Thank you for taking the time to review our hotel after your recent stay with us here at the Newcastle Gateshead Marriott MetroCentre. Thank you for your kind words regarding our hotel and attentive staff and especially Farida. We are always happy...More

Reviewed 2 weeks ago via mobile

Although while check in i was told “you have an “ upgrade “ but once you are in the room physically you will réalisé that so called “upgrade” was an lie.... rooms are basic like an lodge and toiletries are missing like dental kit, shaving...More

Thank Gurdip S
Response from lauramather, Front Office Manager at Newcastle Gateshead Marriott Hotel MetroCentreResponded 2 weeks ago

Dear Gurdip S, Thank you for taking the time to review your recent stay with us. I apologise you feel you did not receive the service you deserve, all our bedroom are the same size however in our executive bedrooms you will receive upgraded amenities...More

Reviewed 3 weeks ago via mobile

This was our regular visit to this hotel for an Army reunion at the nearby Federation Brewery Conference centre. One of the things I look for is continuity of front of house staff and we were welcomed by staff who we have got to know...More

1  Thank TomDP
Management response:Responded 3 weeks ago

Dear TomDP, Thank you for taking the time to review our hotel after your recent stay with us here at the Newcastle Gateshead Marriott MetroCentre. Thank you for your kind words regarding our location and our rooms. We are always happy to receive your feedback...More

Reviewed 5 weeks ago via mobile

Did a group booking here this month Ended up being a nice stay due to the staff. The rooms and halls are quite dated yet very well maintained Unless you get the top priced rooms things like fridges and other Aussie essentials are not included...More

Thank Shaun M
Response from lauramather, Front Office Manager at Newcastle Gateshead Marriott Hotel MetroCentreResponded 4 weeks ago

Dear Shaun M, Thank you for taking the time to review our hotel after your recent stay with us here at the Newcastle Gateshead Marriott MetroCentre. Thank you for your kind words regarding our friendly staff and we are always happy to receive your feedback...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$92 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Gateshead
#3 Luxury Hotel in Gateshead
#5 Romantic Hotel in Gateshead
#9 Business Hotel in Gateshead
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$92 - US$195 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Gateshead
#3 Luxury Hotel in Gateshead
#5 Romantic Hotel in Gateshead
#9 Business Hotel in Gateshead
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (146)
Room & Suite (58)
Dining (11)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
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Maxine T
20 October 2017|
AnswerShow all 4 answers
Response from Taffy1982 | Reviewed this property |
Central station is around 5 miles away OR if your feeling fit its around 3.8 miles too walk it so my computer says its a great Hotel tho good choice.
1
Vote
Robert M
6 September 2017|
Answer
Response from discomike | Reviewed this property |
It is away from the city centre, but there is a 15 minute bus service into town. Great north Run start line is no problem to get to
0
Votes
LondonLily46
6 September 2017|
AnswerShow all 2 answers
Response from discomike | Reviewed this property |
The pool opens at 6 am and closes at 11 pm, no children after 9pm
0
Votes
Room Tips
"Ask for a quiet room"
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"Also as a gym"
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"we stayed in room 103"
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"We had a double room which was huge!"
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