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Ramada Encore Newcastle-Gateshead

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Ramada Encore Newcastle-Gateshead
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1,303 Reviews from our TripAdvisor Community

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Showing 1,286: English reviews
Leeds
Reviewed 3 days ago NEW

Review collected in partnership with Ramada
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Helpful?
Thank K1033ZMjohnd
Gayle B, Deputy General Manager at Ramada Encore Newcastle-Gateshead, responded to this review

Wigan, United Kingdom
Reviewed 3 days ago NEW

Good value for money, with clean spacious room. Menu in restaurant limited with average portion. All staff very friendly and helpfull

Review collected in partnership with Ramada
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Helpful?
Thank Steve W
Gayle B, Deputy General Manager at Ramada Encore Newcastle-Gateshead, responded to this review

Thank you for your valued review. I'm glad you had a pleasant night stay with us and hope we can welcome you back again soon.

Reviewed 5 days ago NEWvia mobile

Initial impressions on arrival at this hotel are fairly good - everything looks clean and fairly modern, the reception staff are friendly and offer a reasonably warm welcome. But you don't have to dig far below the surface to find what's wrong with this place. The room was shoddy. The "king size" bed was actually just two singles pushed together....

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Helpful?
Thank FoodMonsterBen
Gayle B, Deputy General Manager at Ramada Encore Newcastle-Gateshead, responded to this review

Thank you for taking the time to write your valued review. I apologise that your experience was less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to...

Leeds, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Ramada
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Helpful?
Thank Z4261SDemmac
Gayle B, Deputy General Manager at Ramada Encore Newcastle-Gateshead, responded to this review

northeast
Reviewed 2 weeks ago

Hotel is a 3* & I would say this a fair rating. We arrived early for check in on a saturday but was no problem getting the room which was a good start. Nice reception area & what looked to be a nice bar & restaurant although we never used them. We were allocated a room on 5th floor, room...

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Helpful?
Thank northeastbabe61
Gayle B, Manager at Ramada Encore Newcastle-Gateshead, responded to this review

Thank you for your valued review. I hope you enjoyed your stay with us, please be assured the issues you had with your shower will be addressed. See you again next time you visit the city.

Reviewed 2 weeks ago via mobile

Really disappointed with this Ramada Encore. Have stayed in several other Ramada Hotels before and the low standards of this hotel shocked me for such a well known chain. Room very basic and unsure how well cleaned it was as we found a full sandwich sitting on the window sill after we checked in. The beds all need replaced...springs gone,...

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Helpful?
Thank Ms L G
Gayle B, Manager at Ramada Encore Newcastle-Gateshead, responded to this review

Thank you for taking the time to write your valued review. I apologise that your experience was less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback is extremely valuable to...

Falkirk, United Kingdom
Reviewed 2 weeks ago via mobile

I am a regular visitor of this hotel on business. Fast friendly service from the staff at reception, bar and breakfast. Secure parking, WIFI, 10/15 minute walk across the bridge to the city centre, good transport routes and fairly central overall. Small onsite gym, comfy and clean rooms also. Can not fault it for business use.

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Helpful?
Thank Dave S
Gayle B, Manager at Ramada Encore Newcastle-Gateshead, responded to this review

Thank you for your wonderful review. I will pass on your lovely comments to the team and hope to see you next time you stay with us.

Didcot, United Kingdom
Reviewed 2 weeks ago

Good value and friendly staff to welcome us to the hotel. We didn;t try the food so cant comment on this but the hotel was ideally placed for our evening walk into town . The car park has charge of £5 per night

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Helpful?
Thank simonhippo
Gayle B, Manager at Ramada Encore Newcastle-Gateshead, responded to this review

Thank you for taking the time to write your valued review. I'm happy to hear you enjoyed your stay with us and I will pass on your lovely comments to the team. I hope you will visit us again soon.

Liverpool, United Kingdom
Reviewed 2 weeks ago

Review collected in partnership with Ramada
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Helpful?
Thank sheepsteeth007
Gayle B, Manager at Ramada Encore Newcastle-Gateshead, responded to this review

Nottingham, United Kingdom
Reviewed 2 weeks ago via mobile

We were attending a gig at The Sage and hotel was just around the corner from it and the Millennium Bridge. Very friendly welcome from staff, who were most helpful. We would definitely return. The only issue we had was the bed probably needs changing. I found it lumpy in parts, probably either a spring or bed slats issue.

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Helpful?
Thank TrainedObserver
Gayle B, Deputy General Manager at Ramada Encore Newcastle-Gateshead, responded to this review

Thank you for your lovely review, I will pass on your wonderful comments to the team. Please be assured the comments and issues regarding your bed will be addressed. I hope we will see you next time you visit the Sage.

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff

Additional Information about Ramada Encore Newcastle-Gateshead

Address: Hawks Road, Gateshead NE8 3AD, England
Region: United Kingdom > England > Tyne and Wear > Gateshead
Price Range: £41 - £87 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Encore Newcastle-Gateshead 3*
Number of rooms: 200
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Encore Newcastle-Gateshead staff and other travellers.
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Questions? Get answers from Ramada Encore Newcastle-Gateshead staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great location”
 of 5 bubbles simonhippo, 2 Jan 2017 | Read review
“Just ensure before unpacking that the flow on the washbasin is good.”
 of 5 bubbles JHGP, 3 Nov 2016 | Read review
“Ask for a first floor room facing out onto the river.”
 of 5 bubbles MickMcKigney, 1 Nov 2016 | Read review
“I had a room looking towards Newcastle which was very good.”
 of 5 bubbles H5462POsimonh, 29 Oct 2016 | Read review
“Ask for quiet room away from road noise”
 of 5 bubbles Angela2875, 29 Aug 2016 | Read review
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