Ramada Encore by Wyndham Newcastle-Gateshead
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Ramada Encore by Wyndham Newcastle-Gateshead

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About

4.0
#11 of 19 hotels in Gateshead
4.1 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Ramada Encore Newcastle-Gateshead is a great place to stay. Discover the vibrant City of Newcastle and enjoy the renowned hospitality of the North East. Our contemporary and modern hotel hosts a choice of 200 large rooms, walk in shower rooms, free WIFI with secure and reasonable priced parking. Check In time from 15:00 and Check Out by 11:00 Located in up-and-coming Gateshead Quays – walking distance to all of the excitement of the buzzing City of Newcastle. Our full-service hotel is ideal for all Guests visiting the area for business and leisure. Whether you are travelling alone, with your partner, family or part of a larger group, you won’t be disappointed with our close proximity what our area is famous for be it our Nightlife for all, the great restaurant & bar scene, the Great North Run and shopping with style and choice in the city or at the retail giant mall The Metro Centre. Our hotel is a must for Sport lovers, nestled between St James Park, Gateshead International Stadium for Athletics and a short drive to Sunderland’s Stadium of Light for Football or for seeing Superstar concerts. On our side of the River Tyne, you’ll find the cultural and conference venues, The Sage and The Baltic Centre for Contemporary Art whilst across over the Millennium Bridge and a short walk you’ll find the Utilita Arena hosting their year-round entertainment, concerts and Events. Breakfast is offered daily with a wide-ranging full English and Continental buffet selection. Our restaurant meanwhile offers a Brasserie style menu which is complimented by The Hub, a relaxing venue with a variety of seating for drinking, meeting, relaxing and eating.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Patio
Highchairs available
Taxi service
Business Centre with Internet Access
Secured parking
Wifi
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Vending machine
Conference facilities
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Non-smoking hotel
Outdoor furniture
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Blackout curtains
Room service
Electric kettle
Flatscreen TV
Sofa bed
Walk-in shower
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TheAA: The Automobile Association.
3.0 of 5 stars
HOTEL STYLE
City View
Green
Languages Spoken
English, Hungarian, Romanian, Ukrainian

Location

Hawks Road, Gateshead NE8 3AD England
2,159Reviews27Q+A100Room tips

Reviews
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Detailed Reviews
Dazza wrote a review Nov 2021
Birmingham, United Kingdom656 contributions157 helpful votes
3.0 of 5 bubbles
Having struggled to get a hotel near Newcastle centre before I snapped up a room at this place when it was available. A Thursday and Friday night stay that came in at around £180 excluding parking (which was another £10, but at least it is on site).

Check in was smooth and seamless.

The room was fairly basic, I think I expected more from a Ramada branded hotel. The view I had was pretty good though as I could see the Tyne bridge (just about).

The bed on first glance was large and seemed OK. However it turned out to be two mattresses zipped together, and the zip could really catch you when turning over in the night. It was alright for comfort, and I think i was just very tired as i did sleep all the way through. Well, until the traffic and nearby building site started up at around 7/7.30 on the Friday morning (the Saturday morning was mostly quiet)

The bathroom looked the part, with a wet room style shower. However the toilet was very low, I'm 6'2 and it felt a touch uncomfortable with its height. Then like most things with this hotel, I decided to take a shower and the superficial gloss ebbed away replaced by reality.

Water pressure wasn't great and worse was that the shower drain wasn't fast enough and I ended up with a partially flooded bathroom floor, all the way to the toilet and door. Afterwards that using some of the provided towels to block the water was required. In addition the bathroom became steamed up so much so that you couldn't see the mirror at all, even wiping it saw the condensation return instantly. It turned out that the extractor fan which I expected to kick in wasn't working, but when I mentioned it to one staff member she replied that she didn't know much about the rooms and was unsure if the bathrooms had one! (it was confirmed during check out that they do and that it should have kicked in).

You get an area to hang clothes etc.. and some drawers, a desk and a TV. There is also a very basic kettle and an iron and ironing board.

The real stand out for this hotel is its location though. Within 15 minutes you can be over the Gateshead Millennium Bridge and right in the heart of the 'Toon'. On site parking at not ridiculous prices (unlike the rest of Newcastle where some extortionate prices are charged!) are also a plus, it's £5 per night.

All in all if I visit Newcastle again then I would likely stay here again, as the location trumps all the problems.
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Date of stay: November 2021
2.0 of 5 bubblesRooms
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrew J wrote a review Mar 2023
Carlisle, United Kingdom144 contributions91 helpful votes
3.0 of 5 bubbles
Honesty first we both work for a rival chain part of one of the world's biggest hotel groups we didn't stay at one of our company hotels as we are not represented near the city centre.
We have over 40 years service and experience between us .
We mainly booked this on price booking in advance we paid pennies over £33 per night room only.
On arrival the location could do with work dark dingy badly lit building sites or waste ground on 3 sides.
As others have stated there do seem to be refugees/ homeless housed by the local authority in this hotel we encountered many outside the hotel sad to say many smoking dope and the front entrance always stank of it check in quick and painless.
Room large ,clean but tired.
Excellent sleep.great WiFi.

We used this purely as a base did not eat or drink in the hotel.
Housekeeping pretty poor first morning bed made towels left bins not emptied no tea or coffee left.
2nd morning bed made no clean towels left bin not emptied no tea or coffee left .

Despite me being a lone worker night auditor for almost 20 years sad to say mainly due to the location but also the mix of guests we did not feel amazingly safe or secure in this hotel.

Our last morning during writing this an east Europe sounding guy ran around our corridor for 5 minutes or so shouting ,"help help stop him stop him,"

I tried calling the hotel reception got no answer we literally left a few minutes later saw nothing in the corridor nobody at reception.

It's amazingly cheap and clean enough but due to the location and current mix of guests even at the price we would happily pay double at least to be closer to Newcastle city centre.
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Date of stay: March 2023
3.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Richard Parker, General Manager at Ramada Encore by Wyndham Newcastle-Gateshead
Responded 31 Mar 2023
Dear andrew98j, Thank you for your candid review. I appreciate your feedback and will undertake remedial training with our housekeeping team soonest. In relation to the early morning corridor shouting - I'm sure as a veteran hotelier yourself, you will appreciate that it is not always easy to control the behaviour of guests although we do expect a certain level of decorum. I believe our team handled this matter appropriately where the Police attended very quickly and the matter resolved. Glad to hear you enjoyed excellent sleep, our WiFi connectivity and value. Regards Richard and the Encore Team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Molly S wrote a review Feb 2020
Market Harborough, United Kingdom781 contributions222 helpful votes
3.0 of 5 bubbles
Stayed here on business on Monday evening. Staff were very friendly and attentive. The room itself was very cold, there is a heater which worked and the room did warm up. The bed is very low and the floor not comfortable as felt dirty. Food was really good though for dinner with a wide range of choice and reasonably priced for a hotel. I didn’t see many restaurants in the area. Breakfast was really good too.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marcus K, Manager at Ramada Encore by Wyndham Newcastle-Gateshead
Responded 10 Feb 2020
Hi 302mollys, Thank you for your lovely comments, we look forward to seeing you again soon. Marcus
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
johncX9350JH wrote a review Sept 2020
Telford, United Kingdom5 contributions2 helpful votes
2.0 of 5 bubbles
Collect your serial, sit down , milk arrives and tea, 15 minutes later you get your bowl at which point your cooked breakfast arrives before you have serial. No cutlery chase that, no sauce, salt, pepper chase that. The breakfast the second day took 1.5 hours in total from sitting down. Evening meal order taken did not arrive had to chase that forgot us . Rooms modern ,but no wardrobe just hangars, no drawers to put your stalls in . This hotel is designed for a overnight stay and not for parties staying 4 nights.Only good thing I can say about the place is it’s close to the lovely Bridges over the Tyne. Fed up people quoting COVID-19 regs when it is just incompetence.
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Date of stay: September 2020
2.0 of 5 bubblesRooms
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Room Tip: Stay somewhere else
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nicmac1405 wrote a review Jan 2020
Barrow-in-Furness, United Kingdom601 contributions127 helpful votes
5.0 of 5 bubbles
Overnight stop in Newcastle so booked here as price for 2 rooms were under £30 each. Myself & husband, daughter & her boyfriend in each room, both opposite each other which was perfect.

Room has everything you would need - including an ironing board plus iron, which you usually have to ask for.

Overall stay was nice, service was fantastic off the manager who took over from the gentleman who originally tried to book us in, after arriving after 2pm which was check in time, our room wasn't ready, so came back after an hour to find only one of the rooms was ready - this was the only fault but didn't hinder us or warrant any complaints.

Note to staff though, please look presentable as the guy at front of house should look smart, not in a creased suit looking worse for wear - thank heavens for the young lady who booked us in.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anna B wrote a review Sept 2020
1 contribution2 helpful votes
1.0 of 5 bubbles
I am a budget hotel traveller so any non to picky with my hotels. give me a comfy bed a serviceable shower and a decent breakfast and I am happy. This hotel fails on even these.
1. the room was far too hot, there was no AC and opening the window just let in far too much noise.
2. the parking is insufficient for the amount of customers. even if you have paid they operate a first come first serve policy for parking.
3. significant waits for breakfast (40 minutes on both days)
4. The bed and amazingly the sofa were far too soft with a lot of roletogether and combined with the heat lead to 2 sleepless nights (there were not hot evenings but the heat does not dissipate from the room)

There are better hotels in a similar price range in this area. I will be going to them in the future as should you.
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Date of stay: August 2020
1.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dale W wrote a review Nov 2021
Worksop, United Kingdom106 contributions61 helpful votes
4.0 of 5 bubbles
The hotel is very easy to get to, straight off the A1 and avoids having to go into central Newcastle. Car park is a reasonable £6 a day. The room was fine, we travelled as a small family so had a sofa bed which was made up when we arrived but we folded down until the night as its a small double sofa bed so when down took up a lot of space. Wet room shower was fine, fairly low pressure but plenty of hot water. We chose this hotel as we try to bring our Boston terrier along where possible and this is a dog friendly hotel. That being said dogs are not allowed in the bar area which i would have thought the hotel could have a small space where you can let your dog sit with you like we have seen at other dog friendly hotels. There is a place over the road where you can let your dog have a run.

Its a 10 minute stroll over the bridge to Quayside which has loads of restaurants/bars and walking further up the hill you hit the shopping part which seems to have everything you would need. We didn't eat at the hotel so cant comment on the food, there is a huge amount of restaurants who work with just eat so you have a lot of choice if you want to eat food in your room - crockery and cutlery happily supplied by reception.

Tip: We were on the 6th floor so had a great view of the river/Quayside and Tyne bridge all lit up at night.
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Date of stay: October 2021
4.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pam A wrote a review Jul 2021
1 contribution
5.0 of 5 bubbles
This hotel is ideally situated when visiting Gateshead International Stadium. The hotel staff I encountered were all very friendly and enthusiastic. They were also very helpful. The room was very clean and a very good size. The bathroom/wet room was a very good size and had everything that was needed
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Date of stay: July 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
emma c wrote a review Sept 2020
england4 contributions2 helpful votes
5.0 of 5 bubbles
This was our third stay at this hotel fab location and only a short walk to the quays , secure parking payable locally. Rooms are both spacious and clean with coffee/tea making facilities and also oro and ironing board in room.
Checked in on the 5th September and receptionist was really friendly and helpful
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
paulg0671 wrote a review Feb 2020
1 contribution
4.0 of 5 bubbles
Nice location , great prices. We stayed one night which was ideal for access to local entertainment and quayside nightlife. Close to local attractions , the Sage , Millennium Bridge, Tyne bridge and bars and restaurants, ideal for this and staff and service were good, rooms were comfortable and parking is easy but with a 5£ charge which is fair considering most hotels on Newcastle side of river do not provide parking. A pleasant stay and will return again.
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Date of stay: January 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marcus K, Manager at Ramada Encore by Wyndham Newcastle-Gateshead
Responded 10 Feb 2020
Hi paulg0671, Thank you for your great comments, we look forward to seeing you again soon! Thanks again, Marcus
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aimeejacqueline asked a question Nov 2022
8 contributions31 helpful votes
Hi does the room come with tea& coffee making facilities? Thanks
Answer from Sharon L
Durham, United Kingdom6 contributions3 helpful votes
Yes it did
Pam H asked a question Sept 2022
279 contributions16 helpful votes
Is there parking and is it chargeable?
Answer from Ian C
Barnsley, United Kingdom3 contributions3 helpful votes
Yes there is parking. As far as I am aware it is free. I was on a motorbike so didn't pay for parking.
Eastie19 asked a question Sept 2020
28 contributions37 helpful votes
Are there any local shops close to hotel or do they have
Natalie F asked a question Sept 2020
Aberdeen, United Kingdom98 contributions45 helpful votes
Hi, I’m having trouble finding a menu online for the restaurant within the hotel. Is it still open? Thanks
Answer from Sean P
Southend-on-Sea, United Kingdom57 contributions39 helpful votes
Yes it is
Bernie B wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"Ideally situated off the Tyne rivet with links to town."
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Jonathan H wrote a tip Apr 2024
Durham, United Kingdom309 contributions132 helpful votes
1.0 of 5 bubbles
"Pick another hotel."
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FrizzyFlyer wrote a tip Apr 2024
Frizington, United Kingdom75 contributions34 helpful votes
2.0 of 5 bubbles
"If you are not happy with the room, insist on a move. Check the bathroom on entering the room Ask for a quiet room away from the party goers."
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Donna S wrote a tip Apr 2024
4 contributions
4.0 of 5 bubbles
"Be mindful that there is a £10 a night charge to park."
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netttie wrote a tip Apr 2024
Morley, United Kingdom423 contributions81 helpful votes
1.0 of 5 bubbles
"Dont order a takeaway to reception"
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PRICE RANGE
£47 - £91 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandTyne and WearGateshead
NUMBER OF ROOMS
200
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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RAMADA ENCORE BY WYNDHAM NEWCASTLE-GATESHEAD - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Ramada Encore by Wyndham Newcastle-Gateshead
Which popular attractions are close to Ramada Encore by Wyndham Newcastle-Gateshead?
Nearby attractions include Gateshead Millenium Bridge (0.3 miles), NewcastleGateshead Quayside (0.2 miles), and The Glasshouse International Centre for Music (0.2 miles).
What are some of the property amenities at Ramada Encore by Wyndham Newcastle-Gateshead?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Ramada Encore by Wyndham Newcastle-Gateshead?
Top room amenities include a flat screen TV, blackout curtains, and a sofa bed.
What food & drink options are available at Ramada Encore by Wyndham Newcastle-Gateshead?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Ramada Encore by Wyndham Newcastle-Gateshead?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Ramada Encore by Wyndham Newcastle-Gateshead?
Conveniently located restaurants include Rio Brazilian Steakhouse - Quayside, Raval Indian Brasserie & Bar - Newcastle Gateshead , and Malmaison Newcastle Bar & Grill.
Are there opportunities to exercise at Ramada Encore by Wyndham Newcastle-Gateshead?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Ramada Encore by Wyndham Newcastle-Gateshead?
Yes, dry cleaning and laundry service are offered to guests.
Does Ramada Encore by Wyndham Newcastle-Gateshead offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Ramada Encore by Wyndham Newcastle-Gateshead?
The staff speaks multiple languages, including English, Romanian, Hungarian, and Ukrainian.
Are there any historical sites close to Ramada Encore by Wyndham Newcastle-Gateshead?
Many travellers enjoy visiting Victoria Tunnel (0.4 miles), Newcastle Cathedral (0.6 miles), and NewcastleGateshead Quayside (0.2 miles).
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