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Hilton Newcastle Gateshead

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Hilton Newcastle Gateshead
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2,625 Reviews from our TripAdvisor Community

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Showing 2,572: English reviews
Larkhall, United Kingdom
Reviewed 2 days ago NEWvia mobile

This was our second visit to the hotel. It overlooks the river and all its bridges. It is well worth booking a river view room. The windows are large and it is great looking down at the bridges. The rooms are spacious and have safes (which always pleases me), hostess tray with biscuits, fridge and, on both visits, a very...

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Helpful?
Thank Linda M
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear Linda M , I hope you are well , Many thanks for your recent review I am so pleased to hear you enjoyed your stay , Nice to hear you enjoyed the view and the bedroom with amenities Also great to hear you enjoyed the food and service as you say Hilton Honors members benefit from complimentary Wi Fi...

Kirkby Lonsdale, United Kingdom
Reviewed 3 days ago NEW

Staff were a pleasure to deal with, very kind and helful, food was fantastic, the price was great. The bedrooms were lovely and clean. The pool was fab. Overall we had a fantastic time. We will definitely be back in the future.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank sophiem0811
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear sophiem0811 , I hope you are well , Many thanks for your kind review I am so pleased to hear you enjoyed your stay and the food It is great to hear you will be back remember book direct at Hilton.com for the best rates . Kind Regards Martin Robinson General Manager

Consett
Reviewed 3 days ago NEW

Hotel and staff and facilities all faultless. Unimpressed with dirty room and suspicious white/clear stain on glass top of bed side table !!! Glass tops not dusted down. Skirting boards dirty and very low quality toilet paper. I stayed in an executive room with added breakfast for 2 nights at £186 per night.... perks are executive lounge (free alcoholic drinks...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank lindsayh90
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear lindsayh90 , Many thanks for your review , Firstly many thanks for your comments about my team it is lovely to hear I am so sorry to hear about the issues regarding your room please rest assured this is not our usual standard And I am so sorry this happened It is great to hear you enjoyed the Executive...

Miskin, United Kingdom
Reviewed 4 days ago NEW

As an exciled Geordie, it was an exciting trip to touch my roots. My son treated me to a two night stay in Hilton Newcastle Gateshead. As other reviewers have commented, the parking is pricey. I just assumed it would be free. On entering the foyer we were warmly welcomed by Russ, a concierge. He couldn't' t ave been more...

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Helpful?
Thank annr908
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear annr908 , Many thanks for your review , So nice to hear you enjoyed being Home , Great to hear Russ gave you a good north East welcome Great to hear you enjoyed most aspects of your stay Apologies if you found the car parking expensive we do try to keep this as competitive as possible , Just to...

Reviewed 6 days ago NEWvia mobile

My friend treated me to a spa day and it was amazing just what I need after Christmas my massage was sooo good and I have reacntly just had a baby sonny back was deffo due some TLC and it is now like brand new!! Also pool area and stream room and Suna very clean!!

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Helpful?
Thank Danielle S
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear Danielle S , I hope you are well , Many thanks for your review . This has been passed to the Ocean Rooms Kind Regards Martin Robinson General Manager

Hertford, United Kingdom
Reviewed 6 days ago NEW

Staff less than helpful. Bathroom wasn't very clean, shampoo bottle was empty, charges for parking that weren't mentioned, water for the room is supplied when you check in - not ideal when you have luggage to carry and a bit odd that it's not in your room. Empty mini bar. Noisy air conditioning.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank barryp661
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear barryp661 , I hope you are well , Firstly I would like to apologise about the issues you had during your stay we would like the opportunity to put this right so if would like to discuss this please contact my Front of House Manager Andrew on 0191 4909713 or email Andrew.adan@Hilton.com Kind Regards Martin Robinson General Manager

St. Annes-on-Sea, United Kingdom
Reviewed 6 days ago NEWvia mobile

Found the hotel straight away, could pull into reception but couldn't see the car park so decided to drive around the block and then eventually called for guidance...all I had to do was drive further past reception then I would have found the underground car park I must have been tired heading off in the wrong direction! Parking costs £12...

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Helpful?
Thank zoeliana
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear zoeliana Thank you for staying with us recently and for posting a review, I was delighted that you choose to stay with us at Hilton Newcastle Gateshead. I was pleased to hear that you enjoyed your time at the hotel, and hope to have the opportunity of being able to welcome you back again in the not too distant...

Worcester, England, United Kingdom
Reviewed 6 days ago NEWvia mobile

Very modern hotel built with a nice view of the river and bridges that Newcastle is famous for. Room was spacious, clean with a very comfortable bed. Wifi worked very well. Parking was very easy in the underground secure car park. The food in the restaurant was very nice, tasty and well presented. Breakfast was an excellent buffet. Unfortunately I...

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Helpful?
Thank Steve D
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear Steve D Thank you for staying with us recently and for posting a review, I was delighted that you choose to stay with us at Hilton Newcastle Gateshead. I was pleased to hear that you enjoyed your time at the hotel and that you would return in the future. May I suggest when planning your next trip, to look...

Durham, United Kingdom
Reviewed 1 week ago NEW

This hotel is located on the banks of the river Tyne. The city and all the night life is well within walking distance which is a bonus, no need for taxis unless you want to travel further afield. On the whole, the services provided by the hotel are very good. Breakfast very nice with a very good selection of food...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Frank P
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear Frank P Thank you for staying with us recently and for posting a review, I was delighted that you choose to stay with us at Hilton Newcastle Gateshead. I was pleased to hear that you enjoyed your time at the hotel, and hope to have the opportunity of being able to welcome you back again in the not too...

Hexham, United Kingdom
Reviewed 1 week ago

The staff are welcoming without being over the top. The rooms are comfy and clean. The views from the bar/reception are over the Tyne Bridge /Swing Bridge etc are stunning. However it was breakfast the next morning that bowled us over. Everyones tastes were catered for and they made my elderly mother a mushroom omelette on request. This is our...

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Helpful?
Thank Katie s
Martin R, General Manager at Hilton Newcastle Gateshead, responded to this review

Dear Katie s Thank you for staying with us recently and for posting a review, I was delighted that you choose to stay with us at Hilton Newcastle Gateshead. I was pleased to hear that you enjoyed your time at the hotel and that you would return in the future. May I suggest when planning your next trip, to look...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Windows on the Tyne Restaurant
Windows on the Tyne Restaurant
Cuisines: British, Grill, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities

Additional Information about Hilton Newcastle Gateshead

Address: Bottle Bank, Gateshead NE8 2AR, England
Region: United Kingdom > England > Tyne and Wear > Gateshead
Price Range: £68 - £139 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Newcastle Gateshead 4*
Number of rooms: 254
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Hilton EMEA, Agoda and Booking.com so you can book your Hilton Newcastle Gateshead reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Newcastle Gateshead Hotel Gateshead
Hilton International Gateshead
Hilton Gateshead
Gateshead Hilton
Hotel Style:
#3 Luxury Hotel in Gateshead
#3 Business Hotel in Gateshead
#3 Romantic Hotel in Gateshead
#7 Family Hotel in Gateshead
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Newcastle Gateshead staff and other travellers.
22 questions
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Questions? Get answers from Hilton Newcastle Gateshead staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room overlooking the river.”
 of 5 bubbles annr908, 19 Jan 2017 | Read review
“front rooms facing tyne”
 of 5 bubbles terenceh853, 13 Jan 2017 | Read review
“Ask for a river side room for a nice view.”
 of 5 bubbles CigarIndian, 11 Jan 2017 | Read review
“Executive rooms are very nice indeed.”
 of 5 bubbles RodBint, 7 Jan 2017 | Read review
“Bridge view”
 of 5 bubbles H8861ZZdianem, 5 Jan 2017 | Read review
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