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Travel safe during COVID-19
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What you can expect during your stay
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
- Contactless check-out
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Newcastle Gateshead
Updated 10/12/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#10 of 20 in Gateshead
Location
Cleanliness
Service
Value
Hilton Newcastle Gateshead is an excellent choice for travelers visiting Gateshead, offering a quiet environment with riverside views alongside many helpful amenities designed to enhance your stay. Nearby landmarks such as Utilita Arena Newcastle (formerly Metro Radio Arena) (0.9 mi), Sage Gateshead music venue (0.2 mi) and St. James Park (1.8 mi) make Hilton Gateshead a great place to stay when visiting Gateshead. Guest rooms offer amenities such as a flat screen TV, air conditioning and guests can go online with free internet access offered by the hotel for Hilton Honors members who book direct. Hilton Newcastle Gateshead features a concierge and room service, to help make your stay more enjoyable. The property also boasts a pool and breakfast. If you are driving to Hilton Newcastle Gateshead, parking is available. Should time allow, Sage Gateshead, Gateshead Millenium Bridge, and Baltic Centre for Contemporary Art are some popular attractions that are within walking distance. Enjoy your stay in Gateshead!
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Highchairs available
Taxi service
Paid private parking on-site
Wifi
Paid wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Green
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
70Restaurantswithin 0.3 miles
50Attractionswithin 0.3 miles
Contact
Bottle Bank, Gateshead NE8 2AR England
Getting there
Car HireSee all Gateshead car hire
3857Reviews58Q+A100Room tips
Reviews
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Most Recent
loloarty wrote a review Today
Royal Tunbridge Wells, United Kingdom134 contributions135 helpful votes
Worst service ever from deputy manager Jess! My family are staying at this hotel on my recommendation to attend a funeral. Despite being adament I booked breakfast, they are stating not included. Jess was rude, patroning and I’m uncompassionate, she was not willing to help at all. In 20 years if being an honors member this is the worst service I have recieved. Will not be staying with hilton again. Thank you for making what is already a unbearably sad stay even worse! My elderly mum is now even more upset! They even stayed a little further away from the funeral because I pushed for Hilton. Never again will I be recommending.
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Date of stay: June 2022Trip type: Travelled
Helpful
Hotel's Favourite
So having stayed at this hotel twice last year after covid restrictions had lifted, I was super looking forward to my August trip however upon reading reviews on TripAdvisor I was slightly alarmed. I considered changing hotel, cancelling the trip just anything to avoid what sounded like a nitemare. In the end there wasn't much alternative so off we went...Now I no the rooms are not brand new and are not super modern but they are is big, comfortable, spacious and clean. We had a double double bedded room for a family of 3 and there was plenty of space for us all to relax and unpack and unwind. View across the river was outstanding. Breakfast was organised, tasty and plenty of choice. Pool was excellent, a little busy when we first went to go down at 4PM but the lovely guy said he would call us when it got a bit quieter! Bar and restaurant area aswell as reception is absoloutly lovely with the little veranda bit outside to sit and just take In the city views. All the reception staff are so lovely but their was one In particular i want to say the girls name was Claire? But not 100% sure (she was one of the only girls at reception wearing a mask, had blonde ponytail aswell) well she was an absolute delight, so so lovely, friendly, chatty and so super helpful. Newcastle Gateshead we cant wait to come back!!…
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Date of stay: August 2021Trip type: Travelled
2 Helpful votes
Helpful
A really nice hotel in a lovely position, perfect for walking into Newcastle and experiencing the joys of the quayside. The social areas of the hotel are really lovely and we found the staff really helpful and pleasant. Only thing I would say is the rooms need to be updated and checked a little better. Our room had cracked tiles, shower door wouldn’t close properly and the water didn’t drain - but this was not a major issue for us. I would say the place is in a great position but is still a little over priced for rooms and food/drinks etc. however as I say a lovely hotel and I would stay again.
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Date of stay: June 2022Trip type: Travelled
Helpful
Jen, Carol and Sam Best breakfast staff you could ever ask for I’m down here once a month for work and they are the friendliest most welcome People who would ever want to meet highly recommend this hotel.
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Date of stay: June 2022Trip type: Travelled
Helpful
We stayed here for one night as I had some work to do at the Sage and this hotel is only a few minutes walk, so it was perfect for me. When we arrived, the car park - which is a decent size - was almost full as there was an awards ceremony taking place in the banquet hall and it seemed that many attendees had decided to come by car. However, we found a space at the bottom and I imagine that usually finding a space is not tricky. I think this is possibly one of the best hotel car parks I have ever come across. Check-in was quick, although I would argue lacking in any personality or recognition of status (although we had already been upgraded before we arrived) and all the information about the hotel handed to us on an A4 sheet. (The welcome we received the next night at the Hampton by Hilton in Newcastle was more what I had been expecting.) We had been upgraded (due to status) to a King Executive Room Plus, which was a lovely large room with a desk area behind the bed and some super views of Newcastle. The bathroom had a separate shower and bath, but rather bizarrely the shower had a very slippery floor - we both slipped getting in. The bed was very comfortable and the room was lovely and quiet - despite being road facing we heard no noise from inside or outside the room. Ideal. We used the Executive Lounge in the evening, which also had great views and there was a good selection of canapés. There were a couple of bottles of fizz open as well, but we were very disappointed by the selection of beer - why offer two very standard beers (Heineken and Budweiser)? This is 2022, can there not be something a little more exotic - even Newcastle Brown Ale would be a welcome addition to the fridge! We didn’t have a chance to use the pool or the gym, but did have breakfast in the main restaurant downstairs and it was good, but not spectacular. This hotel is a good option and a fantastic location, especially if attending anything at the Sage. We would certainly consider staying here again next time we were in the area.…
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Date of stay: May 2022Trip type: Travelled
Rooms
Cleanliness
Service
Helpful
I would recommend staying here. Well maintained and excellent facilities. Great views over the Tyne Bridge. Rooms serviced daily. Kirsty on reception very efficient, informative and helpful. Next time in Newcastle l will definitely stay again.
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Date of stay: June 2022Trip type: Travelled
Helpful
Kim H wrote a review 9 Jun
Newcastle upon Tyne, England, United Kingdom12 contributions4 helpful votes
The windows don't open and the sink had a huge crack in it the aircon is noisy and it's a bit dated. They took the payment and also made me out of pocket by £135 by taking an extra pending payment. Its a lot of money to me and really messed up my finances. Will never stay again not worth the £284 for one night plus extra £135 pending. So disappointed
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Date of stay: June 2022Trip type: Travelled
Helpful
I chose this hotel for its location and was not disappointed. The proximity to everything we had plans for in Newcastle was perfect. The king size bed was comfortable, the bathroom was clean and had a walk-in shower, the lounging area was nice. Our view included the bridges leading into Quayside and was quite nice.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Hotel in pleasant and quiet location. Room on 5th floor overlooking the river very nice. Staff polite and friendly but not enough of them. Usually only one person on duty at a time in reception, resulting in queues and unanswered telephones. Breakfast buffet, plenty of choice but cooked breakfast usually lukewarm. The best ambassador for the hotel was Sue who cleaned reception in the morning, she always met us with a lovely smile and a cheerful greeting, Sue seemed genuinely interested in our proposed activities for that day
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Hotel: We stayed in the room with the balcony which had lovely views. I loved the fact you could check in and check out on the Hilton app without the need of actually going to reception at all. The room itself is very dated so if you're the type who likes something modern this is not it. I honestly felt like I was staying at a double tree by Hilton and wouldn't say the price reflects the rooms. I don't understand why the executive rooms can't be updated at the very least. Food: breakfast was plentiful which was great and service was great too. Again the dining area was very old and dated. Location: excellent only 10 min walk into town. It was raining throughout our stay so we didn't get to go put much. Executive lounge: nibbles was great, they served hot food from 6-8pm and drinks and it was different each night. However in the afternoon when I went to get a cold drink the fridge was locked which was strange as it wasn't locked on our first stay. I called concierge and the man stated he doesn't know why it's locked but it must be locked for a reason and then left as there was no staff so we were stuck having hot drinks (using the hot drinks machine). Parking: is directly under the Hilton and is £14 a day. …
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Date of stay: May 2022Trip type: Travelled
Helpful
PRICE RANGE
US$94 - US$161 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton newcastle gateshead hotel gateshead, hilton international gateshead, hilton gateshead, gateshead hilton
LOCATION
United KingdomEnglandTyne and WearGateshead
NUMBER OF ROOMS
254
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Claim Your Listing Frequently Asked Questions about Hilton Newcastle Gateshead
Which popular attractions are close to Hilton Newcastle Gateshead?
Nearby attractions include Crown Posada (0.2 miles), Quayside (0.2 miles), and Sage Gateshead (0.2 miles).
What are some of the property amenities at Hilton Newcastle Gateshead?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Newcastle Gateshead?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hilton Newcastle Gateshead?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Newcastle Gateshead?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Hilton Newcastle Gateshead?
Conveniently located restaurants include Simla Restaurant, The French Quarter, and Rani Indian Restaurant.
Are there opportunities to exercise at Hilton Newcastle Gateshead?
Yes, guests have access to an indoor pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Hilton Newcastle Gateshead?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Newcastle Gateshead offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Newcastle Gateshead?
Many travellers enjoy visiting Victoria Tunnel (0.8 miles), Quayside (0.2 miles), and Newcastle Cathedral (0.3 miles).
Does Hilton Newcastle Gateshead have any great views?
Yes, guests often enjoy the harbour view available here.