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Hilton Newcastle Gateshead

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Traveller (1510)
Room & Suite (359)
Videos (1)

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About

#10 of 19 hotels in Gateshead
Location
Cleanliness
Service
Value
Hilton Newcastle Gateshead is an excellent choice for travelers visiting Gateshead, offering a quiet environment with riverside views alongside many helpful amenities designed to enhance your stay. Nearby landmarks such as Utilita Arena Newcastle (formerly Metro Radio Arena) (0.9 mi), Sage Gateshead music venue (0.2 mi) and St. James Park (1.8 mi) make Hilton Gateshead a great place to stay when visiting Gateshead. Guest rooms offer amenities such as a flat screen TV, air conditioning and guests can go online with free internet access offered by the hotel for Hilton Honors members who book direct. Hilton Newcastle Gateshead features a concierge and room service, to help make your stay more enjoyable. The property also boasts a pool and breakfast. If you are driving to Hilton Newcastle Gateshead, parking is available. Should time allow, Sage Gateshead, Gateshead Millenium Bridge, and Baltic Centre for Contemporary Art are some popular attractions that are within walking distance. Enjoy your stay in Gateshead!
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Highchairs available
Taxi service
Paid private parking on-site
Wifi
Paid wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Steam room
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
First aid kit
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Harbour View
Centrally Located
Languages Spoken
English
4,050Reviews60Q+A100Room tips

Reviews
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Monty Col wrote a review 10 Apr
Stonehaven, United Kingdom88 contributions15 helpful votes
Not stayed here for over 10yrs, a nice hotel with great views. Loads of parking and EV charging available. Clean super spacious rooms, comfy beds and very quiet. Super friendly and polite staff who made me feel welcomed. Breakfast was good and what is to be expected at Hilton’s. Certainly use this hotel again
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Date of stay: April 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Rebecca S wrote a review Aug 2023
95 contributions7 helpful votes
Hotel's Favourite
So I'll start this review by saying we stayed last year and there were a few issues. However we mat Matthew the Duty Manager and he did his best to resolve it. He has also gone above and beyond to ensure our current stay exceeded our expectations. I see there are a few reviews about poor customer service. We have experienced quite the opposite....Thank you Matthew. A great hotel experience with lovely staff.
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tom H wrote a review 10 Apr
2 contributions
I am often here on business and the staff are great and look after me, particularly Mo the chef who makes a cracking omelette! I can also recommend the gym and the rooms at the front of the hotel have a great view over Newcastle. Thanks to the whole team
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Daphne wrote a review 10 Apr
Newcastle upon Tyne, United Kingdom5 contributions4 helpful votes
Great location for the Glass House in Gateshead which we were visiting, not the cheapest of hotels but the room had lovely views of Newcastle and the River Tyne. Staff were helpful and attentive. Only here for one night but have to say the breakfast was a big disappointment! Had to wait in a queue for a table, very busy so they had refreshments on offer while we waited. When we were shown to our table there was dropped, squashed food on the floor, another queue at the breakfast buffet, quality of hot food and coffee/tea was not great or hot! Noisy atmosphere and not what we were expecting from the Hilton and because of this we wouldn’t return or recommend.
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Date of stay: April 2024Trip type: Travelled as a couple
Room Tip: Parking is available at a cost on top of the expensive room price.
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CCHumphryes wrote a review 6 Apr
Purley, United Kingdom46 contributions32 helpful votes
Repeat guests here & yet again another fantastic stay. Everything was faultless. Lovely room with a view over the Tyne bridge. Great breakfast & the heated pool, Sauna & Jaccuzi were fantastic. Special thank you to Mr Matthew Binks who made sure our stay was extra special for my birthday. Will definitely return next time we are in town. Highly recommend!!
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Date of stay: April 2024Trip type: Travelled as a couple
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Vicki Louise S wrote a review 3 Apr
3 contributions
Hotel beautiful, stayed as a family of 2 rooms 223&219. Looking for somewhere to stay as my mum and I were going to see James Arthur. Chose this hotel due to location and it had a pool for the children. Lovely stay and breakfast lovely too. Only down side which I’m pretty upset about was I rang the hotel as I left my favourite boots in the room when I checked out - I checked out extra early at 7.20am as my sons both had football matches on the morning of check out and had to be back in Middlesbrough for 9am kick off. I rang the hotel a couple of days later for my boots as my mum and dad were back In Newcastle for a stay and they said they would pick them up for me. I know 100% I left them in the room next to the bin. I spoke to reception who said ring back in an hour and she will locate them for me. I rang back up an hour later and spoken to someone different who said she would ring me back … she rang back and advised me couldn’t find them and nothing she could. I told her I didn’t even give her a description or a room number so how can she locate them? She then asked this and said no nothing here. I am so annoyed and upset as these were my favourite boots and I know 1 million percent I left them as I asked my eldest to pick them up but he didn’t. Won’t return due to this not very trusting staff.
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Date of stay: March 2024Trip type: Travelled with family
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markstephensonuk wrote a review 1 Apr
Newcastle upon Tyne, United Kingdom32 contributions22 helpful votes
Hotel is big in a good location for both Newcastle and Gateshead. Check in was easy with friendly staff, rooms was as you would expect for a Hilton with all amenities. Bath room well equipped with nice toiletries. Great stay would stay again for a short city break or business.
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Date of stay: March 2024Trip type: Travelled solo
Room Tip: If you have limited mobility ask for a room near life’s as this is a big hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Style99 wrote a review 1 Apr
London, United Kingdom7 contributions4 helpful votes
Excellent customer service in all areas; reception, bar, room service. Nice warm pool, parking convenient. Breakfast in the room was sadly not worth the indulgence, savoury condiments were delivered (ketchup, salt, pepper) instead of jam, honey etc for toast. Steam room was out of order and there was no accessible water near the sauna. Selection of teas and coffee in the room was very basic, only Yorkshire tea and Nescafé sachets. Hotel is also in need of a refurb, not an average Hilton. However, generally a satisfactory stay and the hotel staff are a credit to the hotel, well trained, friendly and professional.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: Ask for a room with a view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jason M wrote a review 1 Apr
3 contributions2 helpful votes
We stayed in a king executive plus room, with this we had complimentary breakfast and access to the executive lounge. On arrival the room was good however no chargers near bedside and makeup area which was a great part of our previous stay in the double river view room, room was very spacious and was greeted with complimentary Prosecco on arrival. Onto the executive lounge, during the day there is bottled soft drinks (if there was a bottle opener) and tea/coffee. There was also a fruit bowl which was a nice touch. During 6-8pm the executive lounge has evening drinks and food, both nights this food was just basic nachos and chicken wings. Alcoholic drinks such as bottled lager (peroni, Heineken) and wines. This was great my main worry was the children in the executive lounge running around and blocking the stairs. I seriously think there should be a 16+ policy up there. Overall the room was great but the executive lounge was a massive let down.
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Date of stay: April 2024Trip type: Travelled as a couple
Room Tip: Get there before 6pm for seats in executive lounge
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AWJ1973 wrote a review 1 Apr
Lincoln, United Kingdom48 contributions22 helpful votes
Usually stay here once a week for business. Always receive a friendly welcome from the staff - rooms are always clean and tidy - and if you’re lucky you’ll get a Newcastle view! There is a pool on site - not made it there yet as get sidetracked by the bar - with a great veranda and view if the weather permits.
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Date of stay: March 2024Trip type: Travelled on business
Room Tip: Check in can get busy around 6 pm
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PRICE RANGE
£74 - £131 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton newcastle gateshead hotel gateshead, hilton international gateshead, hilton gateshead, gateshead hilton
LOCATION
United KingdomEnglandTyne and WearGateshead
NUMBER OF ROOMS
254
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HILTON NEWCASTLE GATESHEAD - Updated 2024 Reviews

Frequently Asked Questions about Hilton Newcastle Gateshead
Which popular attractions are close to Hilton Newcastle Gateshead?
Nearby attractions include Crown Posada (0.2 miles), The Tyne Bridge (0.1 miles), and Quayside (0.2 miles).
What are some of the property amenities at Hilton Newcastle Gateshead?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Newcastle Gateshead?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hilton Newcastle Gateshead?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Newcastle Gateshead?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Hilton Newcastle Gateshead?
Conveniently located restaurants include Simla Restaurant, The French Quarter, and Rani Indian Restaurant.
Are there opportunities to exercise at Hilton Newcastle Gateshead?
Yes, guests have access to an indoor pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Hilton Newcastle Gateshead?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Newcastle Gateshead offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Newcastle Gateshead?
Many travellers enjoy visiting Victoria Tunnel (0.8 miles), Newcastle Cathedral (0.3 miles), and Quayside (0.2 miles).
Does Hilton Newcastle Gateshead have any great views?
Yes, guests often enjoy the harbour view available here.