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The Runnymede on Thames

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Traveller (466)
Room & Suite (95)
Dining (59)
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Overview
  • Excellent59%
  • Very good30%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Reviews (1,893)
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1,838 results
Traveller rating
1,081
556
148
37
16
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1,081
556
148
37
16
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All reviewsleftbank restaurantlock restaurantleft bank restaurantbuffet restaurantoutdoor poollock bar and kitchenmagna cartariver viewriverside roomwalk along the riverlovely hotelspa facilitieswatching the boatslounge barheathrow airportrelaxing breakdeluxe room
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391 - 395 of 1,838 reviews
Reviewed 29 December 2016 via mobile

Well what an amazing Christmas Day we all had. All the staff were truly fantastic. The day started with a lovely champagne reception with canapés and live festive music. Our Christmas lunch was wonderful and the atmosphere was really festive, we even had a visit...More

Thank Ali B
Response from Runnymede_Manager, Guest Relations Manager at The Runnymede on ThamesResponded 1 January 2017

Thank you very much for your great review of the Lock Bar and Kitchen in the runnymede-on-thames. I am delighted you chose to celebrate your Christmas day lunch with us and you appreciated it fully from the champagne reception to Father Christmas’ visit. I am...More

Reviewed 29 December 2016

In my humble opinion the worst massage, manicure and pedicure I have ever had - left with bleeding finger and toe - had to get water from the bar to stop the clotting - the member of staff even sniffed all the way through and...More

Thank 133johnathang
Response from Runnymede_Manager, Guest Relations Manager at The Runnymede on ThamesResponded 13 January 2017

Thank you for your review although I am sorry that on this occasion you experienced some shortcomings. I can only apologise that on this occasion your manicure and pedicure was not up to our usually high standard. After discussing this with the team some bleeding...More

Reviewed 29 December 2016

Our second - one night stay here - not really long enough - but long enough to enjoy the Spa and the two restaurants (one each stay) and experience the well looked after rooms and gorgeous bedding. The service here is wonderful and in my...More

Thank janewinsor
Response from Runnymede_Manager, Guest Relations Manager at The Runnymede on ThamesResponded 1 January 2017

Thank you very much for your glowing review of he Runnymede-on-thames. I am pleased we were able to welcome you back again even if for a short break. I am delighted you were pleased with the gorgeous bedding and the extremely courteous service you received...More

Reviewed 27 December 2016 via mobile

As good as ever The starters and desert are enough really Great seafood giant prawn and many kinds of smoked salmon To much to list but everything was amazing we were there from 1:00 until 6pm plus great servers Loved itMore

Thank Jackie B
Response from Runnymede_Manager, Guest Relations Manager at The Runnymede on ThamesResponded 1 January 2017

Thank you for your lovely review of the Leftbank at the runnymede-on-thames and I am pleased to see you enjoyed the wide choice we offer at the buffet especially the giant prawns and many kinds of smoked salmon. It is also great you found the...More

Reviewed 26 December 2016 via mobile

We had a lovely Christmas day lunch in the Lock Restaurant. One of our party was a wheelchair user and staff were very helpful in accommodating this. Our table was served by Gabriela who was really excellent-very professional, helpful and friendly. All the staff, from...More

Thank RunnymedeTraveller
Response from Runnymede_Manager, Guest Relations Manager at The Runnymede on ThamesResponded 27 December 2016

Thank you for your glowing review of Christmas Day lunch in The Lock Bar and Kitchen. I am delighted that you chose to celebrate Christmas with us and that you found the team very helpful especially with accommodating the wheelchair. I have passed on your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Free High Speed Internet (WiFi)
Spa
Free Parking
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Free Parking
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Spa
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$184 - US$408 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$184 - US$408 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (466)
Room & Suite (95)
Dining (59)
Pool & Beach (18)
Family and Play Areas (7)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
9 February 2018|
AnswerShow all 3 answers
Response from Agbaman | Reviewed this property |
i believe over 16 years
0
Votes
sallyann1
19 January 2018|
AnswerShow all 2 answers
Response from Allison P | Reviewed this property |
Can’t answer this I’m afraid. Surely they’re must be as it’s aimed at families as-well as couples.
0
Votes
Julie D
24 November 2017|
AnswerShow all 6 answers
Response from dancer662015 | Reviewed this property |
We stayed in room 275 (deluxe) and the bed is bigger than king size.
1
Vote
Room Tips
"Bathrooms are lovely, rooms were clean and spacious."
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"Shower screens leak and need sorting."
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"I had a single room, which was spacious and overlooked the river on the 2nd floor in the main building"
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"Do not use the room service menu"
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