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Wick Lane Wick Ferry, Christchurch BH23 1HU England
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Lowest prices for your stay
US$450
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About

#4 of 11 hotels in Christchurch
Location
Cleanliness
Service
Value
Travellers' Choice
Modern 4 star luxury hotel and spa in Christchurch, Dorset. Overlooking the river Stour and located in the historic town of Christchurch, Captain’s Club Hotel & Spa is a small independent luxury hotel with a nautical twist. The hotel features 12 two and three bedroom luxury suites, each with separate lounge/living areas, and a selection of hotel rooms. Captain’s Club Hotel & Spa is home to one of the best bars in Christchurch. They also have a 2 AA rosette restaurant, event facilities for up to 100, and a spa complete with hydrotherapy pool, sauna, and treatment rooms. All accommodation and event spaces face out onto the River Stour so no matter what you are travelling to Captain’s Club for, you are guaranteed a beautiful view. The alfresco dining terrace is open all summer and provides the perfect location to soak up the atmosphere of life on the river. This Christchurch hotel is family-friendly and rooms/suites are dog-friendly. The on-site parking is free to all residents (cars must be registered at reception on arrival) and paid parking for all other patrons.
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Full view
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Indoor pool
Fitness / spa changing rooms
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Wifi
Heated pool
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kids' meals
Outdoor dining area
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Head massage
Manicure
Massage
Pedicure
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Telephone
Iron
Wake-up service / alarm clock
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Marina View
Languages Spoken
English
1,085Review6Q+A100Room tips
Traveller rating
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Popular mentions
clint58 wrote a review Dec 2020
chichester79 contributions53 helpful votes
We stayed here for a weekend and had a fabulous time in a great room or rooms . We had a room with a great view of river and our son had his own room and bathroom. There was a well equipped kitchen and comfortable lounge/ dining area. When we arrived at our room a nice touch was the birthday greeting from the hotel and beautiful decorated plate with fresh fruit. We ate at the hotel the first night and had excellent food as was the breakfast. The staff were very helpful and friendly from James on reception to the waiters , housekeeping and front of house . Will definitely go back a great destination.
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Date of stay: December 2020Trip type: Travelled with family
1 Helpful vote
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Response from Tim Lloyd, Owner at Captain's Club Hotel
Responded 21 Dec 2020
Thank you so much for wonderful review Clint and we all need something to lift our spirits! We are delighted that you greatly enjoyed your birthday stay and very much look forward to welcoming you again when all our lockdowns lift! Have a wonderful Christmas and New Year. With kindest regards,
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Helen R wrote a review Dec 2020
23 contributions26 helpful votes
Like so many others leaving reviews- I was disgusted to receive a parking fine visiting the hotel for lunch. I have been to the hotel many times both personally and at corporate events. The hotel leases this car park is making money from this. I had a lovely relaxed lunch followed by drinks with a friend and only realised when I left that I had gone over my ticket time by 20 minutes. The fine is £60 or £100 if not paid promptly. I assumed the parking was run by the hotel and they would appreciate the fact that I stayed and spent more money with them, having a drink after lunch. I did contact the hotel by phone and email and they essentially wash their hands of the process. The appeal process is impersonal and final with no discussion. If you independently appeal you have to pay the £100 if rejected. I can’t believe the hotel continues with the parking in this way . They have lost loyal customers in a time that they cannot afford to be complacent. I can understand you don’t want people just visiting the area using the car park but genuine customers are being insulted by this process .
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Date of stay: November 2020Trip type: Travelled with friends
3 Helpful votes
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Response from Tim Lloyd, Owner at Captain's Club Hotel
Responded 13 Dec 2020
Thank you for your review Helen. I can assure you that neither the management nor crew at the Captain's Club are at all complacent and will always do their utmost to look after our guests. We have looked through your Trip Advisor reviews with the aim of identifying you from previous visits but cannot see any reviews about us which seems very strange as a 'loyal customer?' Please do get in touch with my Guest Relations Manager juliet@captainsclubhotel.com to see if we can do anything to resolve this issue on your behalf. Kindest regards for the festive season...
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Michelle R wrote a review Nov 2020
Oxford, United Kingdom49 contributions12 helpful votes
We love this place! We’ve been several times and the brilliant atmosphere and friendly staff never fail to disappoint. We have two teenage daughters and love the flexibility of the suite apartments so that everyone has their own room and we have communal space with the living room and kitchen to enjoy. Also fabulous that we can take the dog too! The breakfast is highly recommended and the dinner menu is delicious too. Location is fabulous with lots of lovely restaurants and bars to enjoy in Christchurch as well as further afield. Plus great beaches on your doorstep. We’ll definitely be back!
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Date of stay: October 2020Trip type: Travelled with family
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Response from Tim Lloyd, Owner at Captain's Club Hotel
Responded 5 Nov 2020
Thanks so much Michelle for your super-kind comments and we will miss all our valued guests during this time of lockdown. We are delighted that you love coming to visit us with your family and really hope to welcome you back again to the Captain's Club very soon. Take care until then...
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barrygChatham wrote a review Oct 2020
Chatham, United Kingdom76 contributions36 helpful votes
We have recently had a five night stay at the Captains club and we had a fantastic time, we originally booked a three night stay in an apartment room which had a couple of issues but Juliet, Nikki and Tim sorted them out to our satisfaction, we then decided to extend our stay by two nights, unfortunately the room we had wasnt available but again Nikki and Juliet went above and beyond to juggle rooms so that we didnt have to move rooms twice in two days, the food was great a special mention to Harry and Valter who were excellent, all in all a fantastic stay, a couple of small things need updating but I understand that a renovation is planned. We will definitely be back!
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Date of stay: October 2020
Value
Service
Sleep Quality
Room Tip: The rooms on the second floor are the best
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Response from Tim Lloyd, Owner at Captain's Club Hotel
Responded 30 Oct 2020
Thank you so much for great review and it was so wonderful to welcome you back to the Captain's Club Hotel and even more wonderful that you extended for two extra days. Thank you particularly for the special crew mentions and I and we all look forward to seeing you again very soon at the Captain's Club. Take care until then...
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Deborah P wrote a review Oct 2020
Romford, United Kingdom19 contributions31 helpful votes
Stayed for one night. Staff friendly, food excellent, room clean and spacious. Good location. No moans at all but we payed £255 B&B and the couple of little things I’d expect for this money are; tissues in room/bathroom, a fridge for keeping water cold, no offer of newspaper in the morning (I forgot to ask but receptionists at good hotels usually prompt these sort of things) and a powerful shower. Hotel branded umbrellas (they’re missing an advertising opportunity here!). As I say little tweaks but nothing that spoiled our stay. I forgot to mention the cracked tile in the bathroom on checkout . Too many dogs for our liking but that’s a personal thing. Would recommend.
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Date of stay: October 2020Trip type: Travelled with family
1 Helpful vote
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Response from Tim Lloyd, Owner at Captain's Club Hotel
Responded 30 Oct 2020
Thank you Deborah for your kind review and it was wonderful to welcome you to our little haven in Dorset. Many thanks also for your recommendations and we look forward to having tissue boxes and newspapers back in the Hotel after COVID has passed (we are not allowed to put them in as a COVID-safe hotel.) Please feel free to request a fridge in your room on your next stay. We don't have them as standard in our state rooms (only our suites) however are happy to put one in for you. We very much look forward to welcoming you back to the Captain's Club hotel in the near future. All the very best until then...
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PRICE RANGE
US$194 - US$372 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
captains hotel christchurch, the captains hotel
LOCATION
United KingdomEnglandDorsetChristchurch
NUMBER OF ROOMS
29
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Frequently Asked Questions about Captain's Club Hotel
Which popular attractions are close to Captain's Club Hotel?
Nearby attractions include Christchurch Priory Church (0.3 miles), Christchurch Quay (0.3 miles), and Regent Centre (0.3 miles).
What are some of the property amenities at Captain's Club Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Captain's Club Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Captain's Club Hotel?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Captain's Club Hotel?
Conveniently located restaurants include Cuckoos Coffee Bar, The Priory Fryer, and Splinters.
Are there opportunities to exercise at Captain's Club Hotel?
Yes, guests have access to an indoor pool, a sauna, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Captain's Club Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Captain's Club Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Captain's Club Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Captain's Club Hotel?
Many travellers enjoy visiting Russell-Cotes Art Gallery & Museum (4.0 miles), Christchurch Priory Church (0.3 miles), and Red House Museum & Gardens (0.3 miles).
Does Captain's Club Hotel have any great views?
Yes, guests often enjoy the harbour view available here.