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Traveller (410)
Room & Suite (283)
Storyboard
Ratings and reviews
Certificate of Excellence
  • Excellent60%
  • Very good25%
  • Average8%
  • Poor5%
  • Terrible2%
Travellers talk about
“new forest”(488 reviews)
“saltus spa”(25 reviews)
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What's included
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
A good quality 4 Silver Star Hotel & Spa set right in the heart of the beautiful New Forest National Park. We have extensive leisure facilities - indoor and outdoor pools, Jacuzzi, 6 Spa treatment rooms and relaxation area, squash courts and fully equipped gym. Beresfords our award...
Offers from Balmer Lawn
Offers & Announcements: Dinner, Bed
Hotel packages
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Location and contact
Lyndhurst Road, New Forest, Brockenhurst SO42 7ZB, England
Hotel website
12.1 miles to Bournebouth Intl Airport
37 restaurants are within a 1 mile radius
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,832)
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1,828 results
Traveller rating
1,044
472
163
95
54
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LanguageEnglish
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1,044
472
163
95
54
Show reviews that mention
All reviewsnew forestberesfords restaurantsaltus spathird floorsuperior roomjacuzzi and saunaindoor and outdoor poolsleisure facilitiesafternoon teaforest viewlovely hotelfour posterlounge areaspa treatmentsfamily roomrestaurant managersunday lunch
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1 - 5 of 1,828 reviews
Reviewed 4 days ago

Stayed last weekend ( 14 adults and 3 children) to celebrate my pa in laws 90th birthday. The hotel is beautiful with very welcoming staff. Our rooms were all gorgeous. My husband and I loved ours, it had a beautiful balcony and with the weather...More

Thank lilyamseven
Response from Samantha T, Guest Relations Manager at Balmer LawnResponded yesterday

Dear lilyamseven What a truly wonderful review. the team will be delighted with all your comments. I am so happy that this special occasion was perfect for you. We have been extremely lucky with the weather recently which certainly helps with enjoying all the outdoor...More

Hotel's Favourite
Reviewed 3 weeks ago

I recently booked a surprise four night break for my husband’s 60th Birthday. Having stayed here many times I knew that we would not be disappointed, and I was right. On arrival there was complimentary Prosecco, Chocolates and a lovely note from Andrew congratulating my...More

Thank lyndiloo32
Response from Samantha T, Guest Relations Manager at Balmer LawnResponded 2 weeks ago

Dear lyndiloo32 Thank you so much for your fantastic review. We really appreciate all your comments and our team will be delighted to read them. I am so sorry that you felt a level of embarrassment when the conference delegates had their breaks. This is...More

Reviewed 5 days ago via mobile

Really enjoyed our stay here. Food, staff and location are all brilliant here and we would come back again. Outdoor pool was lovely, and it had a small basic gym which was ideal. Thought the general decor was nice, and it was a good atmosphere....More

Thank Alex W
Response from Samantha T, Guest Relations Manager at Balmer LawnResponded yesterday

Dear Alex W Thank you for your review. I was happy to read that the issues you had were rectified immediately but very sorry that you had such a wait on your first evening with us. This most unusual and I hope it did not...More

Reviewed 1 week ago

We arrived for a 3 day break with our Labrador Hunter. We booked direct with the hotel and we were offered an upgrade of room on the phone. Room 44 is in the Eaves top level hot drab and not welcoming at all. I would...More

1  Thank Novick2015
Response from Samantha T, Guest Relations Manager at Balmer LawnResponded yesterday

Dear Novick2015 I am sorry to read you did not enjoy your time with us. Unfortunately our Victorian era building cannot support air conditioning. We have taken great care on our website not to suggest the rooms are air conditioned, just the public areas. I...More

Reviewed 1 week ago via mobile

We came to visit the New Forest, the hotel was in very good condition with excellent breakfast. Rooms are reasonably large and new and staff are attentive and caring. The location is ideal to visit the New Forest, perfect for couples and families.

Thank gigio13
Response from Samantha T, Guest Relations Manager at Balmer LawnResponded yesterday

Dear gigio13 Fantastic review thank you! I hope you come and visit us again soon.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Room Service
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Wheelchair access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$176 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Brockenhurst
#3 Luxury Hotel in Brockenhurst
#6 Romantic Hotel in Brockenhurst
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$176 - US$274 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Brockenhurst
#3 Luxury Hotel in Brockenhurst
#6 Romantic Hotel in Brockenhurst
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (410)
Room & Suite (283)
Dining (101)
Pool & Beach (48)
Amenities (92)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
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simon g
4 December 2017|
AnswerShow all 2 answers
Response from eonaLondon | Reviewed this property |
I read the critical reviews and was obviously concerned, however there are replies to negative reviews if you click on ' terrible ' for instance. The last one Oct 17. I was reassured by the replies. I take your point for... More
0
Votes
Room Tips
"Balcony rooms are stunning"
Read review
"Ask for a refurbished room definitely not in the eaves."
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"Good idea to view the rooms on line before you book."
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"All Rooms photos already on website"
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