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Balmer Lawn

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1,530 Reviews from our TripAdvisor Community

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Showing 1,526: English reviews
Hampshire
Reviewed 22 March 2015

We booked this hotel as part of a Travelzoo deal and arrived at the hotel on Friday afternoon at 12, although knowing we couldn't check in until later. The receptionist provided us with maps and we walked down the road to the Snakecatcher pub for a lovely lunch.we returned to the hotel for a massage which was lovely (this was...

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Helpful?
Thank MaryEvelyn2403
Samantha T, Guest Relations Manager at Balmer Lawn, responded to this review

Dear MaryEvelyn2403 What a great review - Thank you. The owner of the Snakecatcher is s friend of ours so even better, but delighted that you enjoyed the food and spa experience at the Hotel too.

Wellington, United Kingdom
Reviewed 22 March 2015

Our room was not available when we arrived as the shower panel was being replaced but all else about this hotel was perfect. The food fantastic. Area great - loads to do though it does help to have a car.

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2Thank 3Simone
Samantha T, Guest Relations Manager at Balmer Lawn, responded to this review

Dear 3Simone Short and sweet - thank you for your review.

Derby, United Kingdom
Reviewed 20 March 2015

I have just returned from a 2 night break at the Balmer Lawn and had a excellent stay. We booked on a travel zoo offer which included a meal in the Berresford restaurant on the first evening and a spa treatment. We were given a complimentary upgrade to a superior room which was lovely we stayed in room 31 which...

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Thank derbyJan_13
Samantha T, Guest Relations Manager at Balmer Lawn, responded to this review

Dear derbyJan_13 Thank you for a lovely review of the hotel and the wonderful setting within the New Forest. Excuse the pun but the Chef's are really "cooking with gas" at the moment and this is reflected in so many excellent reviews. The Saltus team are just delightful and again get many great comments - we look forward to welcoming...

Reviewed 19 March 2015 via mobile

Visited Balmer Lawn with my mum for a mini break away after purchasing a deal from Amazon Local. Although it was raining when we arrived so we didn't explore outside the surrounding area looks lovely and peaceful. Our room was lightly and fresh, clearly been recently renovated. The food was fantastic. We had a 3 course dinner included in our...

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Helpful?
Thank Lizzie D
Samantha T, Guest Relations Manager at Balmer Lawn, responded to this review

Dear Lizzie D Thank you for a really great review and delighted to hear that you foodie experiences with us. I agree with your comments about the indoor pool but the outdoor pool is open from mid-May to Mid-September and this is large enough to actually swim in. We do add a service charge to restaurant bills and all of...

London, United Kingdom
Reviewed 18 March 2015

i stayed in room 19 and I was shocked at the accommodation for the cost £170 +£20 for my shihtzu + £15 for breakfast. The room was shabby the view (what view) rooftop and windows the pillows and duvet were cheap and nasty and the icing on the cake was the very dirty white hard towels, my dusters are whiter...

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1Thank daphne w
Samantha T, Guest Relations Manager at Balmer Lawn, responded to this review

Dear daphne w Clearly you don't stay in many good quality hotels from the comments made here. Do you really think a charge of £20.00 to have your dog stay with you is too much! Whether it is a Shiatsu or a Great Dane we still have to adopt a robust cleaning routine to ensure that room is spotlessly clean...

Staines
Reviewed 18 March 2015

We booked the Balmer lawn hotel after seeing an Amazon Local offer, which didn't quite fit to our needs so we booked direct, a bit more expensive but offered just what we wanted, so not a problem. I am so glad we did, from booking on the telephone with the lovely, lovely maria to arrival, met warmly again by Maria...

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2Thank kelvineStaines
Samantha T, Guest Relations Manager at Balmer Lawn, responded to this review

Dear kelvineStaines What a fantastic review - thank you so much. I was delighted to read that you booked directly with the hotel as this is the best way of ensuring that you get exactly what you want. Like all businesses we have partners like Amazon etc. to reach a wider audience but more often than not booking directly will...

Southampton, United Kingdom
Reviewed 17 March 2015

Food and staff are wonderful in this place. We came with my elderly mother for lunch and staff could have not done more to accommodate our group in the restaurant. I strongly believe that good service comes from the heart and we certainly were made feel very welcome and special, although there were another 100 or so guests around us...

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Thank Mat A
Samantha T, Guest Relations Manager at Balmer Lawn, responded to this review

Dear Mat A Thank you for taking the time to write such a complimentary review on your visit to the Balmer Lawn. I am delighted to hear that you enjoyed all the hotel has to offer and your mothers day lunch was a success. Thank you very much for your complimentary comments about our great friendly and helpful staff. They...

Ilminster, United Kingdom
Reviewed 15 March 2015

Stayed here for 2 nights, on a Travelzoo deal and the stay really did exceed our expectations, the quality of the food served at dinner was superb as was breakfast with very fresh local products and could rank amongst the best. Damien and his competent and friendly staff were great, with their willingness to please and attention to detail. Also...

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Helpful?
Thank russell4868
Samantha T, Guest Relations Manager at Balmer Lawn, responded to this review

Dear Russell4868 What a great review and all your thanks will be greatly appreciated by all the teams working at the hotel.

Nailsworth, United Kingdom
Reviewed 15 March 2015

Setting is wonderful, the staff are brilliant, just be be a little careful as to which room you have. Some of the budget rooms are very very dated some are just plain noisy as they are inside rooms which are next to a ventiation/extractor shaft. Also the bedrooms are very hot at nightime. On the plus side the food is...

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2Thank Gill W
Samantha T, Guest Relations Manager at Balmer Lawn, responded to this review

Dear Gill W Thank you for your positive review of our staff and food. Our team work very hard so for them to hear such positive comments like yours is great. As I am sure you are aware not all rooms can have a view and can differ in size and decor. The advantage of our budget rooms is that...

Bristol, United Kingdom
Reviewed 14 March 2015

We have recently returned from a two night stay at The Balmer Lawn on an excellent Travelzoo deal. On arrival we were told that we had been upgraded. The receptionist was warm, welcoming and very helpful. We only had a flight of stairs to reach our room (there is a lift available for those who cannot manage stairs). As we...

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Helpful?
Thank Debbie C
Samantha T, Guest Relations Manager at Balmer Lawn, responded to this review

Dear Debbie C Thank you for your wonderful comments . I have printed your review off and added it to our notice board for all our staff to see. I hope we see you again very soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Beresfords Restaurant
Beresfords Restaurant
Cuisines: British, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
A good quality 4 Star Hotel & Spa set right in the heart of the beautiful New Forest National Park. We have extensive leisure facilities - indoor and outdoor pools, Jacuzzi, 6 Spa treatment rooms and relaxation area, tennis and squash courts and fully equipped gym. Beresford's our award winning restaurant offers some of the finest locally sourced foods in the area. You can access the Forest directly from the hotel. We have 6 rooms suitable for private, wedding and conference/corporate use. The hotel is privately owned and managed and we pride ourselves on offering great service. Book directly with the hotel for the best rates and room allocations inclusive of a full English breakfast. ... more   less 

Additional Information about Balmer Lawn

Address: Lyndhurst Road, New Forest, Brockenhurst SO42 7ZB, England
Region: United Kingdom > England > Hampshire > New Forest > Brockenhurst
Price Range: £121 - £241 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Balmer Lawn 4*
Number of rooms: 54
Reservation Options:
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Also Known As:
Balmer Lawn Hotel Brockenhurst
Balmer Lawn Brockenhurst, New Forest
Hotel Style:
#2 Spa Hotel in Brockenhurst
#2 Luxury Hotel in Brockenhurst
#6 Family Hotel in Brockenhurst
#7 Romantic Hotel in Brockenhurst
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Questions & Answers

Here's what travellers have asked, with answers from Balmer Lawn staff and other travellers.
11 questions
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Questions? Get answers from Balmer Lawn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quieter rooms are at the rear of the hotel and don't face the road.”
 of 5 bubbles 657martinb, 28 Mar 2017 | Read review
“You can view each room online which is helpful when making a choice. Balcony rooms are perfect for the summer”
 of 5 bubbles 542sallyb, 27 Mar 2017 | Read review
“Best views at the front”
 of 5 bubbles quizers, 16 Mar 2017 | Read review
“Good accessibility with lift to all floors”
 of 5 bubbles 901briano, 16 Mar 2017 | Read review
“Not those rooms opening directly onto the staircase, on account of the noise.”
 of 5 bubbles DrFishy, 9 Mar 2017 | Read review
5 of 5