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The Imperial Hotel

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1,321 Reviews from our TripAdvisor Community

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Showing 1,314: English reviews
Exeter, United Kingdom
Reviewed 2 days ago NEW

Just spent 3 nights in the Imperial barnstable as always very comfortable well run hotel the staff were charming and nothing was too much trouble top notch restaurant perfect for a short break or longer if you wish. Mr and Mrs F Exeter

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1Thank r_frost2409
Dursley
Reviewed 3 days ago NEWvia mobile

An old fashioned hotel of quality with exceptional staff who make every visit enjoyable. A traditional menu is of high quality, well presented with an unusual, but much appreciated by regular visitors, number of courses. In these days the variety and quantity of vegetables presented with every meal is to be commended. Rooms vary in size and outlook so it...

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Helpful?
Thank Angela T
BrendHotels, Front of House Manager at The Imperial Hotel, responded to this review

Thank you for writing such a positive review of The Imperial Hotel and awarding us top marks with 5 out of 5. Feedback such as this, in particular about our staff, food and accommodation, is very much appreciated by the entire team who work hard to achieve the best possible service. Thank you once again and we look forward to...

Bideord
Reviewed 4 days ago NEWvia mobile

My grandaughter decided to treat us to a cream tea as it was very cold ànd we needed somewhere warm to sit and relax.she had an appointment nearby so i sat in the hotel lounge and read my book and wrote this review with their complementary wi fi The hotel.is warm, cosy with areas of sofas and chairs where you...

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Helpful?
Thank Ruth H
BrendHotels, Front of House Manager at The Imperial Hotel, responded to this review

Thank you so much for taking the time to review your Afternoon Tea with us at The Imperial Hotel and rating us 5 out of 5. Your comments regarding our staff, service and food are lovely to read and will be very much appreciated by our chef's and front of house team. We always strive to achieve the best possible...

Taunton, United Kingdom
Reviewed 4 days ago NEW

I love this hotel - it has a rare combination of first class service with the friendliness of your local B&B. Nothing is too much trouble for the staff and they all seem happy to be working there. The rooms are lovely and well appointed, we had a superior room but as it was winter we didn't bother with the...

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1Thank Jackie S
BrendHotels, Front of House Manager at The Imperial Hotel, responded to this review

Thank you for taking the time to review your stay with us at The Imperial Hotel and awarding us 5 out of 5. Your lovely feedback regarding so many aspects is lovely to read, especially your comments about our service, staff, rooms and food will be very much appreciated by everyone concerned. Thank you once again and we look forward...

Worcester, United Kingdom
Reviewed 5 days ago NEW

Our second stay this year, The staff were as welcoming as ever. The quality of the food and the service were superb. The hotel is located conveniently close to the town of Barnstaple that it is an easy walk to the Pannier Market.

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2Thank David J
BrendHotels, Front of House Manager at The Imperial Hotel, responded to this review

Thank you for your review following your second stay with us at The Imperial Hotel and awarding us top marks. Its great to read that enjoyed your stay and your comments regarding our 'welcoming staff' and 'superb food' are very much appreciated. We of course look forward to welcoming you back to The Imperial Hotel again sometime very soon.

Reviewed 5 days ago NEWvia mobile

Booked in for an overnight stay to include a dinner and dance on 3rd December. Lovely lady on reception checked us in. After unpacking we enjoyed a drink in the 'colours bar' before heading to the restaurant for our meal. I had scallops with an apple purée for starters and my husband had Brie in breadcrumbs. We both thoroughly enjoyed...

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2Thank Yakamoo
BrendHotels, Front of House Manager at The Imperial Hotel, responded to this review

Thank you for taking the time to review your stay with us at The Imperial Hotel and awarding us 5 out of 5. Your lovely feedback regarding our welcome on arrival, Colours Bar, food and service will be very much appreciated by every one of our hard working team. It's also great to read that you are looking forward to...

Bristol, United Kingdom
Reviewed 6 days ago NEW

This is our third visit this year. That speaks for itself, we always enjoy staying at the Imperial. The staff are always welcoming, and always have time for the clients. We also stay at the Brend Victoria Hotel at Sidmouth, the standard is just as good. We will be back in the new year.

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1Thank Cyril P
BrendHotels, Front of House Manager at The Imperial Hotel, responded to this review

Thank you for posting such a positive review following your stay with us at The Imperial Hotel. I am delighted that you once again enjoyed your stay and found our team to be welcoming and that you will be back again for a fourth stay in 2017. Thank you again and see you soon.

Ferndown
Reviewed 1 week ago

We stayed for 3 nights from 21st - 23rd November, 2016, in a Superior room at the Imperial - the first time we had stayed there. The hotel service in all departments was excellent - reception, dining room, lounge and our bedroom. All the staff were cheerful and helpful and the food at both dinners and breakfasts was of a...

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1Thank barbarapettengell
BrendHotels, Front of House Manager at The Imperial Hotel, responded to this review

Thank you for taking the time to review your first stay with us at The Imperial Hotel and awarding us top marks with 5 out of 5. Your wonderful praise and feedback will be very much appreciated by everyone concerned, in particular your comments regarding our staff, service and food. Thank you once again and we will of course look...

Reviewed 1 week ago via mobile

Excellent, highly recommend a lovely way to spend the afternoon. Delicious cranberry & pecan and cinnamon & raisin scones with sandwiches and cakes yummy. Wonderful Christmas decorations in luxurious surrounding,.

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2Thank Wendy L
BrendHotels, Front of House Manager at The Imperial Hotel, responded to this review

Thank you for taking the time to review your Festive Afternoon Tea at The Imperial Hotel. I am delighted that you enjoyed your afternoon with us and in particular thoroughly enjoyed the selection of Festive cakes and sandwiches we have to offer. It's also lovely to read that you would 'highly recommend' The Imperial Festive Afternoon Tea to others. Thank...

Upavon, United Kingdom
Reviewed 1 week ago

De-luxe room very comfortable and acceptable, but the bar service was poor, having to ask waiter to take our pre-dinner drinks order, no nibbles with order. Dinner menu below average and cheeses on offer too local and un-appetising. Staff very pleasant, but overall impression was that it was not up to Brend Hotel experiences enjoyed previously in Saunton and Sidmouth.

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Thank susangreatorex1
BrendHotels, Front of House Manager at The Imperial Hotel, responded to this review

Thank you for taking the time to review your stay at The Imperial Hotel and for your repeat custom of Brend Hotel's. I am sorry that we didn't meet up with your expectations on this occasion and rest assured that your comments will be taken on board and looked into. Our local cheese selection, since it's introduction, has been incredibly...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The elegant Imperial Hotel, Barnstaple, North Devon, is part of the prestigious Brend chain of West Country hotels. Overlooking the River Taw at the heart of the market town of Barnstaple, this exceptional four-star hotel combines old-style charm with the highest standards of comfort and service. Whether you're looking for a family holiday or a peaceful break, the Imperial is the place for superb service. The hotel is also a popular venue for conferences, banquets and weddings. ... more   less 

Additional Information about The Imperial Hotel

Address: The Imperial Taw Vale Parade, Barnstaple EX32 8NB, England
Region: United Kingdom > England > Devon > Barnstaple
Price Range: £74 - £90 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Imperial Hotel 4*
Number of rooms: 63
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Also Known As:
Imperial Hotel Barnstaple
The Imperial Hotel Barnstaple, Devon
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Questions & Answers

Here's what travellers have asked, with answers from The Imperial Hotel staff and other travellers.
4 questions
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Leicester, United Kingdom
over a year ago
over a year ago
East Grinstead, United Kingdom
over a year ago

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Questions? Get answers from The Imperial Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms are all of a high grade”
 of 5 bubbles 982DavidJ, 4 Dec 2016 | Read review
“Superior room with bathroom/shower ensuite. Very comfortable with plenty of room. The only thing which could possibly be improved would be to provide two armchairs in the room if another chair could be fitted in.”
 of 5 bubbles barbarapettengell, 1 Dec 2016 | Read review
“No complaints, other than two of the room bulbs were out.”
 of 5 bubbles susangreatorex1, 28 Nov 2016 | Read review
“If you can afford it there are more luxurious rooms and suites with river views.We were more than satisfied with ours,”
 of 5 bubbles 752lesleyf, 26 Nov 2016 | Read review
“could not be faulted.”
 of 5 bubbles 770gerryb, 21 Nov 2016 | Read review
5 of 5
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