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The Imperial Hotel

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1,371 Reviews from our TripAdvisor Community

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Showing 1,364: English reviews
Durham, United Kingdom
Reviewed yesterday NEW

Comfy old fashioned hotel amazing breakfast lovely staff we will deff return room on the small side and very hot did not spoil our stay we were out all day and evening so cannot comment on the restaurant food expect the restaurant always looked full

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Thank Karen W
Reviewed 2 days ago NEW

We booked a room for a Wake at the Imperial Hotel and the staff could not be more obliging. During booking we were made to feel welcome and all our needs were catered for. When we all arrived the room was perfect and the buffet was stunning. There was staff on hand at all times, they were very polite and...

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Thank Andrew L
Leicester, United Kingdom
Reviewed 3 days ago NEW

We've reviewed the hotel twice before but we've now had six stays at this hotel. What we've found over these stays is that there is a core of management and staff who make the place what it is: they are the glue that binds the whole together. Service is excellent, rooms are clean and quality checks are constant. Shortly after...

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Thank Charlesh47
Weston-super-Mare, United Kingdom
Reviewed 5 days ago NEW

Lovely rest food best had in 5 visits the staff so helpful and friendly. The customer care instilled by the Brends is quite exceptional everyone working from same hymn sheet.Will be returning in near future very well done.

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1Thank julianj_fussell
Worcester, United Kingdom
Reviewed 5 days ago NEW

Once again, a delightful stay at The Imperial. Quietly luxurious, attentive, friendly staff, beautifully maintained public rooms and well appointed, comfortable and exceptionally clean guest bedrooms. All this with quality food elegantly presented, our two night break was one to relish.

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Thank WorcesterSource7
BrendHotels, Front of House Manager at The Imperial Hotel, responded to this review

Thank you so much for taking the time to write such a positive review following your recent return stay with us at The Imperial Hotel. Your score of 5 out of 5 for our accommodation, staff and food will be very much appreciated by everyone concerned. Thank you once again and we look forward to welcoming you back to The...

Caversham, United Kingdom
Reviewed 5 days ago NEW

We have stayed at the Imperial on several occasions before and this visit again met all of our expectations. The room, communal areas, food and service were all excellent. The management and staff are all charming, well trained and seem to enjoy working with each other as a team. We will undoubtedly treat ourselves to another stay in the future.

Review collected in partnership with this hotel
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Thank Peter W
BrendHotels, Front of House Manager at The Imperial Hotel, responded to this review

Thank you for taking the time to review your return visit to The Imperial Hotel and awarding us 5 out of 5. The fact that you have stayed many times before and plan to stay with us again soon speaks volumes. The positive feedback regarding our accommodation, lounges, food, service and staff will be very much appreciated by every member...

Bridgwater, United Kingdom
Reviewed 6 days ago NEW

Just enjoyed a lovely weekend at The Imperial. Beautiful river view room (number 103). Food,service and ambience second to none. Have stayed several times now and it just gets better! Barnstaple is a good centre for day trips.

Review collected in partnership with this hotel
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Thank Colleen H
BrendHotels, Front of House Manager at The Imperial Hotel, responded to this review

Thank you for taking the time to review The Imperial Hotel and rating us 5 out of 5. I am delighted that you once again thoroughly enjoyed your return visit, in particular our food, service and ambience. We look forward to welcoming you back again sometime very soon.

London, United Kingdom
Reviewed 1 week ago via mobile

We stayed at the Imperial last weekend - it was the first time we had used the hotel and it was excellent. The staff were efficient and very friendly. The rooms comfortable spacious and clean. We dined in the hotel on Sunday evening and although we we the only people in the restaurant towards the end of the evening there...

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Thank joy3645
BrendHotels, Front of House Manager at The Imperial Hotel, responded to this review

Thank you for taking the time to review your first stay with us at The Imperial Hotel and awarding us top marks with 5 out of 5. Your very positive feedback regarding our staff, accommodation, food and dining experience will be very much appreciated by every member of our dedicated and hard working team. We will of course look forward...

High Wycombe, United Kingdom
Reviewed 1 week ago

Classic in so many ways; the style, the service, the food, the ambiance. Some may think the Imperial's appeal is to the mature visitor, but it is a delight for anyone looking for a lovely relaxing break with high quality service, which is both attentive and warm. Situated next to the river in Barnstaple and right at the heart of...

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Thank Jane C
BrendHotels, Front of House Manager at The Imperial Hotel, responded to this review

Thank you for taking the time to review your recent stay with us at The Imperial Hotel and rating us so highly. Your positive feedback regarding our style, service, food and ambiance is great to read and will be very much appreciated by everyone concerned. Thank you once again and we very much look forward to welcoming you back to...

Taunton, United Kingdom
Reviewed 1 week ago

We spent 2 nights at the Imperial with friends this week and thoroughly enjoyed it. The food was delicious and as always the staff were so helpful and friendly. We could not fault it, and look forward to returning in the future.

Review collected in partnership with this hotel
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Thank David F
BrendHotels, Front of House Manager at The Imperial Hotel, responded to this review

Thank you for taking the time to review your recent 2 night stay with friends at The Imperial Hotel. Your score of 5 out of 5 and positive feedback regarding our food and staff will be very much appreciated by everyone concerned. Thank you again and we of course look forward to seeing you again in the very near future.

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The elegant Imperial Hotel, Barnstaple, North Devon, is part of the prestigious Brend chain of West Country hotels. Overlooking the River Taw at the heart of the market town of Barnstaple, this exceptional four-star hotel combines old-style charm with the highest standards of comfort and service. Whether you're looking for a family holiday or a peaceful break, the Imperial is the place for superb service. The hotel is also a popular venue for conferences, banquets and weddings. ... more   less 

Additional Information about The Imperial Hotel

Address: The Imperial Taw Vale Parade, Barnstaple EX32 8NB, England
Region: United Kingdom > England > Devon > Barnstaple
Price Range: £75 - £129 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Imperial Hotel 4*
Number of rooms: 63
Reservation Options:
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Also Known As:
Imperial Hotel Barnstaple
The Imperial Hotel Barnstaple, Devon
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Questions & Answers

Here's what travellers have asked, with answers from The Imperial Hotel staff and other travellers.
5 questions
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Leicester, United Kingdom
over a year ago
over a year ago
East Grinstead, United Kingdom
over a year ago

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Questions? Get answers from The Imperial Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Did not stay overnight”
 of 5 bubbles andrewlS4396VV, 19 Jan 2017 | Read review
“Room 204 was slightly crowded tea tray stored awkward spot with my bad back.”
 of 5 bubbles julianj_fussell, 16 Jan 2017 | Read review
“The rooms have been re-furnished with quality furnishings. The fan suggests they could become hot, but that wasn't a problem for us.”
 of 5 bubbles JaneC300, 9 Jan 2017 | Read review
“224 had bad smell throughout the stay.”
 of 5 bubbles Langportlad, 5 Jan 2017 | Read review
“Rooms at the front of the hotel are the more desirable.”
 of 5 bubbles L0N8T5ACK, 5 Jan 2017 | Read review
5 of 5
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