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Radisson Blu Hotel, Durham

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Traveller (876)
Room & Suite (372)
Dining (66)
What is Travellers’ Choice?
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About

#7 of 20 hotels in Durham
Location
Cleanliness
Service
Value
Travellers' Choice
Overlooking the River Wear right in the city centre, the Radisson Blu Hotel in Durham is the perfect place to unwind. Durham, in the northeast of the country, is a quintessential English city peppered with historical and cultural charms. Shop, dine and explore before taking a short walk back to your room to relax. Radisson Blu. Lucky you.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Taxi service
Business Centre with Internet Access
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Neck massage
Salon
Steam room
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
Cable / satellite TV
Flatscreen TV
Bath / shower
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
River View
Business
Languages Spoken
English, Lithuanian
4,485Reviews50Q+A100Room tips

Reviews
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Traveller rating
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kimboh5 wrote a review Mar 2024
Algorfa, Spain2 contributions
Good location, very clean and comfortable room. Helpful and friendly staff. Location very handy to access the city areas with bars and restaurants close by. Nice being next to the river with a footbridge immediately out front of the hotel
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Date of stay: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stuart Lloyd, General Manager at Radisson Blu Hotel, Durham
Responded 4 weeks ago
Dear kimboh5, Thank you for taking the time to share your experience with us. We are delighted to know that you enjoyed our riverside location and the welcome from our team. We hope to be of service again in the near future. Kind Regards, Stuart
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sarah r wrote a review Mar 2024
2 contributions1 helpful vote
We had a lovely afternoon tea in the hotel .we were looked after from the minute we walked in to the hotel. And the food and drinks we fabulous well worth the money .would highly recommend and the staff throughout were excellent and very attentive.
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Date of stay: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Catherine Draper, Guest Services / Front Office at Radisson Blu Hotel, Durham
Responded 4 weeks ago
Dear R6772TKsarahr, thank you for your review. I am delighted that you enjoyed your Afternoon Tea and we really appreciate your kind words towards the team. I do hope that we can welcome you again in the near future. Kind Regards Catherine
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Judeywudy wrote a review Mar 2024
Yorkshire, United Kingdom32 contributions7 helpful votes
The hotel is in a good position. Walking distance to shops and sights. Rooms clean and tidy. Receptionist not particularly helpful regarding usage of spa/pool (not run by hotel by still affiliated being advertised by Radisson Blu as assentive to stay) and other instructions could have been clearer. Signage to location of spa/pool very sparse! Breakfast good selection. No interaction with staff so can't comment on their service. Go early if possible as gets busy towards 9am. Beds comfy, pillows not so much. Good towels. Good shower. Air con a plus. Room had nice view of river but became noisy at night with traffic and late night revellers...so much so I thought the window was open. Could do with more sound proof/glazing. Doors would benefit from soft close as many doors
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Date of stay: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stuart Lloyd, General Manager at Radisson Blu Hotel, Durham
Responded 4 weeks ago
Dear Wanderlustexplorer42, Thank you for taking the time to share your experience and we are pleased to know that you enjoyed a pleasant stay. We do take note of your comments regarding signage and pillow comfort which our team will review. It's highly unusual to hear of guests being disturbed by noise locally as usually our tranquil riverside location is a positive experience. We hope to welcome you back to Durham again soon. Kind Regards, Stuart
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Neve S wrote a review Mar 2024
6 contributions2 helpful votes
We had a fantastic stay at this hotel. We booked a deal through Wowcher for room, breakfast and late checkout- a bargain for what we paid. The room was spacious and the bed was large and comfortable. We slept very well and enjoyed using both the gym and spa facilities the following morning. Some equipment in the gym was broken but this did not bother us too much. Spa was great but very busy. Breakfast was delicious. We went around 10:30am but it was still very well stocked and had a fantastic selection of food. The cake was delicious :) The hotel is very well located to all the main attractions in Durham. A 5-minute walk and you are in the centre. We parked over the river in the street by The Sands which was cheaper than the hotel car park. I look forward to staying in
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stuart Lloyd, General Manager at Radisson Blu Hotel, Durham
Responded 8 Mar 2024
Dear 464neves, Thank you for taking the time to share your experience following your recent stay. We are delighted to know that you enjoyed a comfortable and restful stay with us in Durham and hope to welcome you back again soon. Kind Regards, Stuart
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bombebsky wrote a review Mar 2024
75 contributions19 helpful votes
Had a little valentines trip and started off with a drink in the bar. Wayne was a lovely bloke, chatty and knowledgeable and very courteous. As most hotels are prices were sky high. Went up to the room - lovely and spa sous. Clean and well equipped…. Iron, hair dryer, TV etc. shame we had a view overlooking the carpark but window was big and let loads of light in! Bed was big and comfy and slept well. Visited the pool. Towels provided for guests. It’s a fairly small space and it was really busy which took away some of the enjoyment. Changing facilities aren’t the best. It’s a few minutes to the nearest bars and restaurants then only a few minutes more to the shops and cathedral. Breakfast was a let down. Again, not cheap! Took ages to be seated. Loads of stuff had ran
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Catherine Draper, Guest Services / Front Office at Radisson Blu Hotel, Durham
Responded 8 Mar 2024
Dear Bombedsky, Thank you for your review, I am delighted that you enjoyed your Valentines Day trip with us. I will be sure to share your kind comments with Wayne. I am sorry to hear that breakfast was not as anticipated, the team will always try their utmost to continually top all items up however when experiencing a large number of guests arriving at once it can sometimes pose a challenge. We will address this to look at ways of improving this offered. I do hope that we can welcome you again soon. Kind Regards Catherine
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MsXXH wrote a review Mar 2024
Greater London, United Kingdom175 contributions89 helpful votes
A great location and some really good highlights, but overall just lacklustre and average. Would be so easy to be amazing. Good points Location Breakfast range and options amazing Breakfast staff very good Room size and view Pool and spa available Not so good points Most staff very dour and uninterested Sheets had black ink stains and were not changed until reported twice with several hours opportunity Low level maintenance required to rooms and bathroom Leisure club area had prosecco glasses next to loungers from weekend bookings still there on Monday morning Water dispenser not refilled often enough in spa/pool area Leisure club staff lacked personality and didn't engage on arrival, except for one Bath over shower disappointing in a superior room No fridge in room
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stuart Lloyd, General Manager at Radisson Blu Hotel, Durham
Responded 6 Mar 2024
Dear MsXXH, Thank you for taking the time to share your experience, we greatly value your feedback on both the positive and negative aspects of your stay which we will eagerly follow up with the relevant teams in order to identify any improvements required. I'm sorry you found cause to be disappointed on this visit and hope you'll consider us again in the future. Kind Regards, Stuart
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LisyMorgan wrote a review Mar 2024
6 contributions2 helpful votes
Mam’s birthday - Jordan in Collage restaurant is the most attentive, polite and helpful chap. Dressing the table, singing happy birthday and bringing a candle to make a wish. Mam felt really special. Dan was good also but Jordan is the boyo! You’re lucky to have him 😊
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Date of stay: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stuart Lloyd, General Manager at Radisson Blu Hotel, Durham
Responded 5 Mar 2024
Dear LisyMorgan, Thank you for taking the time to share your experience, we are pleased to know that the service provided by the team exceeded your expectations. We will be sure to pass on your comments to the team members you mention who are always encouraged to read such kind feedback and we hope to welcome you back again soon. Best wishes Stuart
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jilll692 wrote a review Mar 2024
London209 contributions63 helpful votes
Stayed at the Radisson on a Monday night. Short distance from the station. Staff were friendly but slow to check in. Room was very clean and spacious although the TV did not work very well. Short distance from city centre. I really liked the bar. Barman Jack was very helpful and personable and there were good drink options. Good selection for breakfast. Organise own cabs as when trying to book through Reception, they did not arrive promptly.
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stuart Lloyd, General Manager at Radisson Blu Hotel, Durham
Responded 5 Mar 2024
Dear Jilll692, Thank you for choosing our hotel for your stay in Durham. We are delighted to know you enjoyed the service provided by the team and we greatly appreciate you taking the time to recognise their efforts. We hope to welcome you back again soon. Kind Regards, Stuart
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Meryl M wrote a review Mar 2024
2 contributions
From the tone I phoned this morning to confirm the booking, Michael went the extra mile and very kindly attended to my query. Jenny and Sophie gave us a very friendly welcome too. -----------------******-----******* Highly recommend. 5⭐⭐⭐⭐⭐
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Date of stay: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Catherine Draper, Guest Services / Front Office at Radisson Blu Hotel, Durham
Responded 2 Mar 2024
Dear 809merylm, thank you for your review. I am delighted to see that Michael, Jenny and Sophie were able to give such good service and will ensure that your kind words are shared with them personally. Both Michael and Sophie are new with us so its amazing to see they are working with their Yes I Can Spirit. I do hope that we can welcome you back again soon. Kind Regards Catherine
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rob O wrote a review Feb 2024
Wolverhampton, United Kingdom66 contributions17 helpful votes
Hotel is in a great location but parking is not free even for paying guests, reception is good and rooms are nice although corridors look bit tired very handy to walk to town and cathedral great view from bedroom, very little information provided in room about hotel and restaurant probably would visit again
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Date of stay: February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stuart Lloyd, General Manager at Radisson Blu Hotel, Durham
Responded 1 Mar 2024
Dear 671robo, Thank you for taking the time to review your stay, we are pleased that you enjoyed your stay and the location. I'm sorry you were surprised that parking is chargeable, this is common in city locations and we are pleased to offer a preferential rate to residents when paying via reception. We hope to welcome you back again soon. Kind Regards, Stuart
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Durham area.
PRICE RANGE
£100 - £155 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson blu hotel, durham hotel durham, radisson durham
LOCATION
United KingdomEnglandCounty DurhamDurham
NUMBER OF ROOMS
207
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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RADISSON BLU HOTEL, DURHAM - Updated 2024 Reviews