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The Town House Durham

532 reviews
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Traveller (206)
Room & Suite (56)
Dining (9)
Overview
  • Excellent52%
  • Very good25%
  • Average13%
  • Poor5%
  • Terrible5%
Travellers talk about
“hot tub”(94 reviews)
“le jardin”(25 reviews)
“the penthouse”(23 reviews)
Free Wifi
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Bar/Lounge
4.0 Star Hotel
All hotel details
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (532)Write a Review
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265
137
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27
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265
137
69
31
27
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All reviewshot tuble jardinthe penthouseruby roomcruise roomamethyst roomeden lodgeedwardian express roomthemed roomspicnic basketroll top bathrestaurant with roomssteakeggs benedictboutique hotelwedding nightno lift
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1 - 5 of 529 reviews
Reviewed 2 days ago via mobile

Well there isn’t a bad word to be said about this beautiful hotel... we stayed in le jarden room and it doesn’t at all disappoint!! The view from the hot tub is absolutely stunning... the staff are wonderful and very friendly! I’m so glad I...More

Thank NMassey1
Reviewed 6 days ago

We had a warm welcome from the friendly receptionists. We arrived around 2.30pm and were told our room wouldn't be ready until 3pm but we were directed to the bar area to wait, which was nicely decorated, drinks priced as you'd expect. We were shown...More

Thank Rach R
Reviewed 2 weeks ago via mobile

Was expecting to be wowed a little more. Wasn’t really anything exceptional and had to change rooms due to cleanliness and things not working properly. The staff did handle all complaints brilliantly though. Dining menu needs modernising, really heavy and old fashioned. Breakfast was good...More

Thank Shaun D
Response from townhouseowner, Manager at The Town House DurhamResponded 1 week ago

Dear Shaun, Thank you for your review. We sincerely apologise that your stay didn’t live up to our usual standards or that our menu was not to your taste. However we are glad to hear that you enjoyed breakfast and hopefully the rest of your...More

Reviewed 3 weeks ago via mobile

We stayed in the Edwardian Express room and although the hotel entrance and bar is lovely and be bedroom very creative, the finishing touches to the room (maintenance and cleanliness), really let it down. Positives: Plenty of parking outside and close to the town centre...More

Thank newcastle48
Response from townhouseowner, Manager at The Town House DurhamResponded 2 weeks ago

Dear Newcastle48, Thank you for your review. We are very sorry to hear that your stay didn’t live up to our usual standards. We have passed your review on to the relevant persons in order to investigate the Edwardian Express room to take the appropriate...More

Reviewed 3 weeks ago via mobile

What a wonderful place this is! We stayed for two nights, we came to kick Christmas off with our good friends with an evening at the beautiful Durham Cathedrals carol service on the Saturday evening. The first moment we stepped through the door we knew...More

Thank Neil R
Response from townhouseowner, Manager at The Town House DurhamResponded 2 weeks ago

Dear Neil, Thank you for taking the time to submit such a kind and detailed review, we really do appreciate it. We are glad to hear that you had a wonderful stay with us, it was a pleasure. We look forward to your return! Kind...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Breakfast included
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Hot Tub
Details
Price range
US$113 - US$331 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$113 - US$331 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (206)
Room & Suite (56)
Dining (9)
Hotel & Grounds (131)
Bathroom (17)
Questions & Answers
Ask a question
steven m
21 December 2017|
AnswerShow all 2 answers
Response from Maria C | Reviewed this property |
decoration if i remember correctly
1
Vote
MichelleSle1985
3 October 2017|
Answer
Response from Maria C | Reviewed this property |
not what I saw
0
Votes
Room Tips
"I think each room provides a surprise - so I couldn't really say."
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"All different and of high standard"
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"The hotel is over 4 floors and there is not a lift.We didn 't eat here as there was a limited menu and..."
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"Top floor is nice view but air con in Summer is a must."
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