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Durham Marriott Hotel Royal County

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Traveller (283)
Room & Suite (144)
Dining (16)
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Overview
  • Excellent30%
  • Very good39%
  • Average19%
  • Poor8%
  • Terrible4%
Travellers talk about
“leisure club”(40 reviews)
“the river”(99 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,661)
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1,563 results
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474
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474
572
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68
Show reviews that mention
All reviewsleisure clubthe riverthe hotel car parkelvet bridgeleisure centreexcellent locationa bit tiredper nightsteam roompublic areasreception staffcentral locationbuffet stylebeautiful cityhuge bedsuperior roombreakfast was excellent
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1 - 5 of 1,563 reviews
Reviewed yesterday via mobile

Stayed here just for one night and we were pretty underwhelmed with the standards offered by the Marriott. First of all you have to pay £7 per day to park in the car park which is tiny and terribly laid out. The rooms themselves are...More

Thank Nick C
Response from DurhamMarriottRoyal, Manager at Durham Marriott Hotel Royal CountyResponded today

We are sorry that you had a disappointing stay with us here at the Durham Marriott Royal County. Should we have the opportunity to welcome you back in the near future, we look forward to improving your experience. Regards The Management Team

Reviewed yesterday via mobile

Seven friends on a sports weekend. Good rooms, good location. Good real ale pubs close by. Ate in hotel Sat night. Satisfactory set menu good value. Usual expensive drinks in bar. Staff very helpful. Good value weekend.

Thank Andy M
Response from DurhamMarriottRoyal, Manager at Durham Marriott Hotel Royal CountyResponded today

Thank you for your review. We are pleased you enjoyed your group visit to Durham and hope to welcome you again soon. Regards The Management Team

Reviewed yesterday

Visited the Marriott for an overnight stay recently. It was a treat for us both after a busy time at home and we were looking forward to using the hotel spa during our stay for some treatments. We booked the hotel and were told we...More

Thank LISA E
Response from DurhamMarriottRoyal, Manager at Durham Marriott Hotel Royal CountyResponded today

Thank you for your review. We are sorry to read about your disappointing visit. The hotel operates a Marriott Leisure Club complete with gym, pool, Jacuzzi, sauna and steam room. Prior to November 2017 there was an independently ran beauty treatment company who no longer...More

Reviewed 2 days ago via mobile

Checking in was one of my worse experience. The elder guy and the woman did all to make it that way. I was there three nights over the weekend and even booked a business meeting room for me and my colleagues. No appreciation from these...More

Thank JochenBuhler
Response from DurhamMarriottRoyal, Manager at Durham Marriott Hotel Royal CountyResponded today

We are sorry to read of your disappointing experience with your guest room and members of our team as we strive to deliver excellent customer service to all our guests. We hope that we might have the opportunity to welcome you back where we look...More

Reviewed 3 days ago

Stayed here for the weekend with friends. The hotel was really convenient for the city centre and also the lovely walks along the river. Check-in staff were one of the friendliest I have experienced as was everyone else we met from the cleaner, restaurant staff...More

Thank Ag2409
Response from DurhamMarriottRoyal, Manager at Durham Marriott Hotel Royal CountyResponded today

Thank you for your comments - we look forward to welcoming you back in the near future. Regards The Management Team

View more reviews
Most Booked Properties in Durham, United Kingdom
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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Conference Facilities
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$99 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Durham
#8 Business Hotel in Durham
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Durham
#8 Business Hotel in Durham
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (283)
Room & Suite (144)
Dining (16)
Pool & Beach (8)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
Ask a question
andrew l
5 April 2018|
AnswerShow all 5 answers
Response from DurhamMarriottRoyal | Property representative |
Thank you for your question. The hotel has a car park with a limited number of spaces. For any overnight residents there is a charge of £7.00 per vehicle, per night which is payable at Reception. For all other customer... More
1
Vote
braverman15
21 March 2018|
AnswerShow all 2 answers
Response from DurhamMarriottRoyal | Property representative |
Thank you for your question. For 3 adults you have a couple of options: a deluxe double double room with two double beds. If you also wanted an additional rollaway bed in the room this is possible at £15.00, however would... More
1
Vote
gofto
4 February 2018|
AnswerShow all 2 answers
Response from DurhamMarriottRoyal | Property representative |
Thank you for your question. We do have accessible rooms here at the hotel. Please contact our 'At Your Service' team on 0191 3866821 (option 1) to discuss your requirements in more detail. Regards The Management Team
0
Votes
Room Tips
"Upgrade your room if offered for the money 5 quid it is well worth it"
Read review
"Older rooms have character, newer rooms are quieter"
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"Avoid room 238 at all costs - right opposite lift door."
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"Try the Town House hotel just down the road - lovely place"
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