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Durham Marriott Hotel Royal County

Expedia.comUS$103*
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#8 of 19 Hotels in Durham
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Durham Marriott Hotel Royal County
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1,424 Reviews from our TripAdvisor Community

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Showing 1,342: English reviews
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Sunderland, United Kingdom
Reviewed 4 days ago NEW

On my recommendation of this hotel, my parents on a recent trip up to see us decided to stay at the Royal County and they were not disappointed. Before they arrived I went in and spoke to Reception staff explaining that my Father is registered disabled and that I wanted to pay the parking in the secure carpark for the...

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Helpful?
Thank sarahyzanne
Cardiff
Reviewed 4 days ago NEW

Nice enough hotel, with a central location. My room was very spacious, but the bathroom looked very dated. The lack of free WiFi in the rooms seems dated too. The breakfast buffet was excellent. Staff throughout the hotel were friendly and efficient.

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Helpful?
1Thank Marc68Cardiff
DurhamMarriottRoyal, Manager at Durham Marriott Hotel Royal County, responded to this review

Thanks for your review and your kind comments regarding our team! You may find it useful to know for any future stays that Wi-Fi is complimentary in our hotel bar, lobby, restaurant and Starbucks store and is included in our deluxe and supreme rooms. Marriott Rewards members also get complimentary Wi-Fi when using Marriott direct booking channels. Warm regards The...

Hemel Hempstead, United Kingdom
Reviewed 5 days ago NEWvia mobile

A very dated hotel in need of refurbishment-the hotel bar was full of students during the day and early evening with no where to sit-wifi signal at its limit-and when I asked why do you let the students in-I was told in no uncertain terms that they spend a lot of money-well that put me off drinking in the bar...

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Helpful?
Thank Mark D
DurhamMarriottRoyal, Manager at Durham Marriott Hotel Royal County, responded to this review

Thank you for the review of your stay. We are sorry that the hotel did not meet your expectations on this occasion, but do hope you might reconsider your decision to return in the future where we look forward to being of service to you. Warm regards The Management Team

London, United Kingdom
Reviewed 6 days ago NEW

We stayed here for one night during our roadtrip to Scotland, and enjoyed the short walk to the main part of town and Durham cathedral. The rooms are clean, but this is very clearly two buildings converted into one hotel years ago which now is rather run-down and could do with a complete overhaul. A very typical British country hotel,...

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Helpful?
Thank ohthatkimberley
DurhamMarriottRoyal, Manager at Durham Marriott Hotel Royal County, responded to this review

Thank you for taking the time to post your comments. The original part of the hotel dating back to the 16th Century has been extended over the years but the interior bedroom décor is the same across them all. We are sorry that you felt the car parking charge of £5.00 overnight was expensive - there is a charge as...

Winchester, United Kingdom
Reviewed 1 week ago

Friendly service at this hotel in the centre of Durham. We stayed in the older building which has plenty of character. There's a beautiful organ clock at the top of the old staircase, but which did not appear to be working. The room was a reasonable size, with a decent size en suite and big window for lots of natural...

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Helpful?
Thank winchesterdiner2014
Durham, United Kingdom
Reviewed 1 week ago

We had one night stay at the county, and have to say we were not that impressed. The room I booked was suppose to be superior but was really small and run down, it looked out over a roof below which wasn't that pleasant. The sofa bed was terrible. The spa and pool was ok but again feel that they...

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Helpful?
1Thank Marie F
DurhamMarriottRoyal, Manager at Durham Marriott Hotel Royal County, responded to this review

Thank you for your review. We're sorry that the hotel did not meet your expectations on this visit and hope that you will reconsider your decision to return should your travels bring you back to Durham. Warm regards The Management Team

Anoka, Minnesota
Reviewed 1 week ago

This was a lovely hotel right in the heart of Durham, so great location. Very friendly staff, always willing to give restaurant and sight-seeing suggestions. Room was spacious and clean and breakfast (although a little pricey) is quite good too. Definitely recommend to anyone travelling through Durham.

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Helpful?
1Thank sarahwitalka995
Manchester, United Kingdom
Reviewed 1 week ago

Very warm welcome greeted us as we checked in by Rachel. Lovely large room with suoer king-sized bed. Ample supply of toiletries and towels . Very frendly and helpful staff througout our stay from the cleaners, dining room staff and bar staff. Good choice of breakfast food and evening meal enjoyable and very reasonably priced. Wonderful location within walking distance...

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Helpful?
1Thank tomthumb187069
DurhamMarriottRoyal, Manager at Durham Marriott Hotel Royal County, responded to this review

Thanks for your great comments about your stay. We hope to welcome you back soon! Warm regards The Executive Team

Manchester, United Kingdom
Reviewed 2 weeks ago via mobile

Spent one night on business here. Large hotel in good central location. Staff were all professional and friendly. Had a 3rd floor twin room, which was relatively large and well equipped. However, room furnishings were extremely dated and a bit tatty by usual Marriott standards. Lighting was poor and not well placed (no bedside lighting). Bathroom not great either -...

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Helpful?
Thank JaSt_Travellers
DurhamMarriottRoyal, Guest Relations Manager at Durham Marriott Hotel Royal County, responded to this review

Thank you for taking the time to share your recent experience at the Durham Marriott Hotel Royal County with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. As a valued customer thank you again for your...

Cumbria, United Kingdom
Reviewed 2 weeks ago

Spent the weekend at this hotel as a birthday treat. Hotel was comfortable, staff were friendly, accommodation was very clean and the room was quiet in spite of there being a road outside. The location of the hotel is well placed to explore Durham, being only a short walk to the city centre attractions. The charge of £5 per night...

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Helpful?
Thank ludditelil2016
DurhamMarriottRoyal, Manager at Durham Marriott Hotel Royal County, responded to this review

Thanks for your great review - we look forward to welcoming you back! Warm regards The Management Team

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Located in the heart of the historic city of Durham, this hotel – part of which dates back to circa 1630 – boasts views of Durham Cathedral and Castle and is situated on the banks of the River Wear. The Durham Marriott Hotel Royal County is ideally located within this University city, a short walk away from the world famous Cathedral and Castle. Through Durham’s cobbled streets, explore this unique city’s blend of old and new with shops, bars and restaurants to suit all. No 59 Old Elvet restaurant serves a full buffet breakfast with a choice of a la carte options, along with dinner from the Source Grill menu featuring Chef’s unique signature dishes. Afternoon Tea is served daily and a glass of Champagne can be added for an extra special touch. Later in the day choose from an extensive range of classic and contemporary cocktails in the Durham Bar. Alternatively our Starbucks store, situated on the ground floor of the hotel, serves a wide variety of teas, coffees, sandwiches and pastries throughout the day. Relax with a visit to the hotel’s leisure centre, complete with indoor swimming pool, gym, spa bath, sauna and steam room. The hotel is also ideally located for exploring the north east and its surrounding areas. Just 15 miles (24 km) from the centre of Newcastle and 11 miles (18 km) from Sunderland. Other local attractions include: Beamish – The Living Museum of the North, The Bowes Museum, High Force Waterfall and Durham Adventure Valley to name but a few. ... more   less 

Additional Information about Durham Marriott Hotel Royal County

Address: Old Elvet, Durham DH1 3JN, England
Region: United Kingdom > England > Durham > Durham
Price Range: £85 - £223 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Durham Marriott Hotel Royal County 4*
Number of rooms: 150
Reservation Options:
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Also Known As:
Marriott Durham
Durham Marriott
Hotel Style:
#3 Spa Hotel in Durham
#4 Luxury Hotel in Durham
#8 Business Hotel in Durham
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Questions & Answers

Here's what travellers have asked, with answers from Durham Marriott Hotel Royal County staff and other travellers.
17 questions
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2 months ago
Blackpool, United Kingdom
england
Asheville, North Carolina

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Questions? Get answers from Durham Marriott Hotel Royal County staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tell staff what you need. If you want extra room to move about let them know before arriving.”
sarahyzanne, 18 May 2017 | Read review
“Pay extra for a river view”
yatesy6, 27 Apr 2017 | Read review
“My brother and sister had very nice rooms on the ground floor.”
  • One of the many small corridors where the rooms were
  • View of Hotel, the Hotel Entrance is not very welcoming it leads into a car park
TheAdmiralLondon, 15 Apr 2017 | Read review
“River view rooms were large”
H8191OUjob, 14 Apr 2017 | Read review
“You pay extra for fast wi-fi in the room but the basic service was fine for my needs.”
AnneM634, 12 Apr 2017 | Read review
5 of 5
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US$103* /night
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Prices are for 1 room, 2 adults
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