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Waddington Street Flass Vale, Durham DH1 4BG England
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Dining (30)
Room & Suite (18)
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About

#9 of 21 in Durham
Location
Cleanliness
Service
Value
Combine the best of city living with the relaxed atmosphere of the countryside at this cosy, gem-of-an-inn in Durham. Surrounded by the peaceful woodland of Flass Vale, it’s hard to believe The Kingslodge Inn is just a ten-minute stroll from the heart of historic Durham with its UNESCO World Heritage Site of Durham Cathedral and adjoining Castle. Voted the best venue in County Durham in the National Pub & Bar Awards in 2019 and named by The Times as one of the '20 best places to stay in the UK with a dog’, The Kingslodge Inn has all the benefits of a city-centre location but with a laid-back, relaxed vibe.
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Property amenities
Free parking
Secured parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Baggage storage
Non-smoking hotel
Laundry service
Wifi
Bar / lounge
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Kids' meals
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Room features
Desk
Safe
Telephone
Private bathrooms
Coffee / tea maker
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Family
Languages Spoken
English

Location

Full view
89Good for walkers
Grade: 89 out of 100
25Restaurantswithin 0.3 miles
11Attractionswithin 0.3 miles
467Reviews7Q+A84Room tips
Traveller rating
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  • 67
  • 24
  • 17
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Popular mentions
Claire T wrote a review 11 May
1 contribution
Good points: location and parking near to City center. Staff polite. Poor: Room lighting, almost in darkness. Nowhere to put toiletries except floor, needs another towel rail too. Cramped shower with dirty grout. Terrible breakfast, incinerated kippers, not joking. Cooked breakfast cold, even toast from kitchen cold and doughy, poached eggs hard. Advice: provide good quality continental style breakfast and forget the cooked part.
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Date of stay: May 2022Trip type: Travelled
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maljam2015 wrote a review 7 May
Durham, United Kingdom10 contributions6 helpful votes
We have had Sunday lunch here a few times and it has always not disappointed so decided to pop in for lunch on a Saturday afternoon.I ordered the sea bass with herbed nee potatoes, samphire and lemon and caper butter.When it arrived there was just one fillet of sea bass, 6 thin slices of fried new potatoes without herbs and some samphire.No sign of any capers or taste of lemon in the butter - this came for a hefty £20.I complained (which I don’t do cry often) I was told the capers had been infused in the butter and I was given a wedge of lemon.My husbands chips were cold also.We we’re given 20% of the bill, but I won’t be returning soon which is a shame because it’s such a nice place.
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Date of stay: May 2022Trip type: Travelled
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Vicky P wrote a review Apr 2022
United Kingdom73 contributions32 helpful votes
This is a lovely hotel tucked away in a convenient spot next to the station. The decor is lovely, as are the staff. Its the sort of place you would come for a few drinks to relax but the food is shockingly bad and completely lets this place down. We had a office trip out last night and pre-ordered our meals. My duck burger was little more than a Warburtons bap with some Iceland frozen duck defrosted and stuck in it with a few sad bits of spring onion. Frozen chips and nothing else, no salad, no coleslaw, nothing. For £15? I don't write reviews like this lightly. Speaking to friends about my bad experience today, as you do, seems I am not alone. My advice to the restaurant owners, get yourselves to the Owl and Otter at Dipton and see how it is done to an amazing standard, for less money too! My advice to guests, eat elsewhere!
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Date of stay: March 2022
Value
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Trip type: Travelled
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Response from The Inn Collection Group, Marketing at The Kingslodge Inn
Responded 3 Apr 2022
Thank you for your feedback. I apologise if we were unable to meet your expectations on your recent visit. Guest satisfaction is a top priority of ours, we always encourage guests to notify us of anything they may need so we have the chance to correct it. We hope to see you again and provide you will our true experience.
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annimac56 wrote a review Mar 2022
billingham21 contributions
Booked this restaurant for a 60th birthday for 14 people..we had to order a week in advance but when we got there we saw a specials menu so 3 of us changed our meal 2 ordered mousakka which was a liquid like tomato soup with a couple of slices of vegetable in it no meat . When we complained the waiter told us it’s a vegetarian lasagne and was plenty of complaints the night before and they were removing it from menu..all fries were cold as was my chicken dish.. diners who had steak pie said it was very nice but all veg was grossly undercooked..another had pheasant and he said it was the worst meal he’s ever had. Would not recommend this restaurant to anyone and once we got our meals we knew why the restaurant was empty
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Date of stay: March 2022Trip type: Travelled
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Response from The Inn Collection Group, Marketing at The Kingslodge Inn
Responded 9 Mar 2022
Thank you for taking the time to share your experience with us. Feedback from our guests is valuable. Please accept our apologies for any disappointment with your meal with us at our Inn. I fully understand your frustration. The service you received was obviously not our usual high standards. All our menus are cooked to order, and we always encourage guests to notify us of anything that is not as expected so we have the chance to correct it. Please rest assured your feedback will be passed on at management level to be reviewed. We hope to see you again and provide you with the experience we pride ourselves on.
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Chris C wrote a review Feb 2022
Cambridge, United Kingdom10 contributions3 helpful votes
This was our second stay and followed a very difficult weekend where a couple of key staff had resigned and there a very limited menu. I was really impressed by the spirit and sheer hard work of the remaining staff who worked really hard to paper over the cracks and make our stay enjoyable. The Directors of this business should recognise that the customer experience is defined in the interactions with the staff and that they should be delighted to have such a strong team in place. Dont take their goodwill for granted.
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Date of stay: February 2022
Value
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Response from The Inn Collection Group, Marketing at The Kingslodge Inn
Responded 9 Mar 2022
Thank you for your feedback. It is greatly appreciated. We look forward to welcoming you back.
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PRICE RANGE
US$121 - US$194 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandCounty DurhamDurham
NUMBER OF ROOMS
21
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Frequently Asked Questions about The Kingslodge Inn
Which popular attractions are close to The Kingslodge Inn?
Nearby attractions include The Station House (0.1 miles), Wharton Park (0.2 miles), and The Waiting Room (0.2 miles).
What are some of the property amenities at The Kingslodge Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at The Kingslodge Inn?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Kingslodge Inn?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Kingslodge Inn?
Conveniently located restaurants include Bean Social, The Head of Steam Durham, and Alishaan Indian Cuisine Durham.
Is The Kingslodge Inn located near the city centre?
Yes, it is 0.7 miles away from the centre of Durham.
Are pets allowed at The Kingslodge Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to The Kingslodge Inn?
Many travellers enjoy visiting Durham Cathedral (0.6 miles), Crook Hall & Gardens (0.6 miles), and Durham Castle (0.5 miles).
Is The Kingslodge Inn accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.