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Mercure Wigan Oak Hotel

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Traveller (73)
Room & Suite (49)
Dining (6)
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Overview
  • Excellent28%
  • Very good42%
  • Average21%
  • Poor4%
  • Terrible5%
Travellers talk about
“town centre”(42 reviews)
“inclusive break”(10 reviews)
“comfortable bed”(15 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3 Star Hotel
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Reviews (595)
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169
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124
25
30
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All reviewstown centreinclusive breakcomfortable bedgreat weekendstayed here for nightsnight porternight staybath showerdw stadiumgood nights sleeptea coffeewedding receptionbar areafull englishyogurtevening mealnight's sleep
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1 - 5 of 580 reviews
Reviewed 5 days ago via mobile

Had a faultless stay here ,staff friendly hotel nice tidy and quiet and relaxed Had a small problem with my original booking but the young lady at the desk Melanie sorted it out with no fuss in a true professional and calm manner Would definitely...More

Thank ian t
Response from WiganOak, General Manager at Mercure Wigan Oak HotelResponded 2 days ago

Thank you for choosing our hotel and for taking the time to review your stay with us. I am delighted that you found our hotel comfortable and enjoyable and will be certain to thank Melanie personally for her excellent customer care. I hope that we...More

Reviewed 6 days ago via mobile

Now this hotel wasn't expensive for a one night stay for 2. So with that in mind it was a bargain. Hotel needs some TLC as it's very dated but staff were brilliant, rooms and hotel was clean. Breakfast at a additional cost was fine.More

Thank Yorkshiremoss1985
Response from WiganOak, General Manager at Mercure Wigan Oak HotelResponded 2 days ago

Thank you for taking the time to share your experience with us. We really do appreciate guest feedback as this is essential in improving the standards that we're offering, wherever possible. We are currently in the planning stages of refurbishing the public areas, so I...More

Reviewed 6 days ago via mobile

Stayed here for two nights as part of a trip for the Grand National. Check in was quick and easy although we weren’t advised of breakfast times by staff but these were found on pamphlets in the hotel room. Hotel room clean although dark. Very...More

Thank Leannegy3
Response from WiganOak, General Manager at Mercure Wigan Oak HotelResponded 2 days ago

Thank you for taking the time to share your experience with us. While I wish you had a better experience, it is from feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's...More

Reviewed 1 week ago

Staff were very friendly but the hotel itself is pretty tired and smells of cigarette smoke. In need of a big face-lift. Location is very central and hence good for access to the town centre, the downside being that you look out over car parks...More

Review collected in partnership with Accorhotels.com
Thank Neil T
Response from WiganOak, General Manager at Mercure Wigan Oak HotelResponded 1 week ago

Thank you for taking the time to share your experience with us. While I wish you had a better experience, it is from feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's...More

Reviewed 2 weeks ago

3 star hotel and if you don’t mind the rather dated decor everything about the hotel is good. The staff are pleasant and helpful. The location is very central. It’s very cheap in my estimation and it’s warm and the rooms are very comfortable. I...More

Thank Declan K
Response from WiganOak, General Manager at Mercure Wigan Oak HotelResponded 1 week ago

Thank you for your review. It is always very rewarding for our staff to know that guests enjoyed their stay with us and I will be sure to pass a copy of your review to all departments. We look forward to welcoming you back very...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Banquet Room
Conference Facilities
Dry Cleaning
Laundry Service
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$71 - US$100 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$71 - US$100 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (73)
Room & Suite (49)
Dining (6)
Business Centre & Event Rooms (3)
Questions & Answers
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David E
5 February 2018|
AnswerShow all 2 answers
Response from David E |
That’s the problem it’s as easy as quick sand to use
0
Votes
CannockFrodo
24 August 2017|
AnswerShow all 3 answers
Response from Tracey S | Reviewed this property |
Unfortunately am unable to say as we were part of a coach party staying there, so we all ate at the same time. Dinners were good though, far better than the breakfasts. Afraid I have no idea on price either, all I would say... More
0
Votes
Kirsty C
16 February 2017|
AnswerShow all 3 answers
Response from mrtafft | Reviewed this property |
I did not see an iron
0
Votes
Room Tips
"Go for a superior room"
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"Just just stay there.... you'll be ripped off"
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"Try the Premier Inn."
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"Top floor rooms were nice and away from the street if you want to open a window for a breeze."
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