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Waterside Holiday Park - Park Holidays UK

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07/05/2017 08/05/2017
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518 Reviews from our TripAdvisor Community

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There are newer reviews for Waterside Holiday Park - Park Holidays UK
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Reviewed 2 June 2014

Book this at late notice with my husband, son and 2 granddaughters, had a fantastic time, van spotless, club house and entertainment for the girls great, just need a better play area. Booking again for next year with the rest of the family

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Helpful?
2Thank Karen C
ParkHolidaysUK, General Manager at Waterside Holiday Park - Park Holidays UK, responded to this review

Hi Karen C, pleased to read you had a great time with us (we are looking to improve the play area). We look forward to welcoming you and the rest of your family next year. Thank you for your review.

Bristol, United Kingdom
Reviewed 31 May 2014

Me and my mum had a fab holiday at waterside all the people were so friendly the life guards were great we had such a lovely view staying at Number 66 and was spotless the entertainment staff were outstanding with their shows and so welcoming and friendly Yes we would be returning to waterside again as long as you keep...

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Helpful?
1Thank Ashleigh3109
ParkHolidaysUK, General Manager at Waterside Holiday Park - Park Holidays UK, responded to this review

Hi helenb, thank you for this wonderful review. I am really pleased you enjoyed all aspects of your holiday with us. I will be sure to pass this review onto all of the team here, it really gives them a boost to receive such great feedback. I do hope your mum is well on the road to recovery, we look...

Reviewed 30 May 2014

just returned from an unplanned holiday at Waterside. were let down by Riviera Bay and were given a caravan here. excellent service given by all reception staff. Life Guards were fantastic especially with the kids, pool looked great with all repairs done from last year. changing rooms smelt lovely and were very clean. smugglers food and staff were fab and...

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Helpful?
1Thank BLONDOS
ParkHolidaysUK, General Manager at Waterside Holiday Park - Park Holidays UK, responded to this review

Wow BLONDOS, what a fantastic review. Did Waterside tick all the boxes for you? we certainly have appeared to. I would like to thank you for mentioning all the teams and the quality of the food and service. What is especially pleasing is that you have taken the time to mention one of our unsung hero's, that being Gill from...

Reviewed 30 May 2014 via mobile

8 adults 3 kids 2 Dogs . Stayed at this park for the first time and we all loved it . We booked a Gold plus for 6 adults 2 dogs and it was beautiful , it was spotlessly clean and smelt as fresh a daisy which to be fair hasn't been the case at other parks when you book...

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Helpful?
Thank Sh52stu
ParkHolidaysUK, General Manager at Waterside Holiday Park - Park Holidays UK, responded to this review

Hi Sh52stu, thank you for your comments. Very pleasing to read that, on the whole, you loved your stay with us. I do note, and I am sorry that, that you found the entertainment disappointing. I am sure you will agree that entertainment is of a very personal choice and not all entertainment will suit all of our guests. We...

London, United Kingdom
Reviewed 28 May 2014

What can i say this is a wonderful place to stay not only is the location great with a steam train passing by, the staff are wonderful in all areas the reception staff couldnt do enough to help and all the staff in the smugglers inn are lovely and the food it great and great valve. The caravan was clean...

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Helpful?
1Thank helen b
ParkHolidaysUK, General Manager at Waterside Holiday Park - Park Holidays UK, responded to this review

Thank you Ashleigh3109 for your great review. I am pleased you had a fab holiday with us, thank you especially for mentioning the pool team and the entertainers (we will try to keep them for 2015). Great news to learn that you will return to us next year, see you all then! Thank you again for your very kind comments.

Caerphilly, United Kingdom
Reviewed 27 May 2014

I arrived at waterside 16th may.. the weather was beautiful, it was lovely and warm. The staff was friendly and you knew you could go to them anytime you wanted to. We stayed in a caravan as we went with the Sun Newspaper breaks and fair play we couldn't fault it. Morrisons wasn't far from where we was staying so...

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Helpful?
Thank CoryTourle25
ParkHolidaysUK, General Manager at Waterside Holiday Park - Park Holidays UK, responded to this review

Thank you, Cory Tourle 25, for your comments (and recommendation) especially the friendly staff. It's great to read that you had good holiday and that you found your caravan faultless. Thank you again for your review, see you again soon.

Market Harborough, England, United Kingdom
Reviewed 26 May 2014

Following my third visit in 12 months it seems the issues raised during my first visit have been fully resolved. This was the first time I have stayed in a gold plus lodge which was frankly enourmous with features including two full bathrooms with showers, american sized fridge freezer and 'loose' domestic style furniture. View excellent, proximity of parking excellent....

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Helpful?
Thank Alan G
ParkHolidaysUK, General Manager at Waterside Holiday Park - Park Holidays UK, responded to this review

What a great review Alan G, thank you. Not only is this a really pleasing review to read what is good to note that your previous issues have been resolved. The skip was an unfortunate issue, when we request an empty it can take 3 to 5 days to be action, whilst we do not add to its contents other...

Reviewed 25 May 2014 via mobile

My mom and i stayed at waterside holiday park from 10-17th of may this year for our annual break away together! We stayed in caravan no 57 which on arrival we were instantly impressed! The caravan cleaned by sarah was absolutely spotless! To be honest we could have thought we were the first to stay in it! Position of caravan...

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Helpful?
1Thank Karen H
ParkHolidaysUK, General Manager at Waterside Holiday Park - Park Holidays UK, responded to this review

Karen H, thank you for this fantastic review. Not only have you noted the clean caravan, the great service provided by Gina & Sarah and the perfect location for you and your mum, you have appreciated that we are always busy with continually working to improve our excellent park. Thank you again for your kind comments, see you in 2015!

Reviewed 23 May 2014

Just returned from our week at waterside and we loved every minute of it! Entertainment team are lovely and so much fun!! Life guard very friendly too as well as park manager! We will miss them loads. Lovely views and lots to do with the kids!

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Helpful?
Thank Lynn F
ParkHolidaysUK, General Manager at Waterside Holiday Park - Park Holidays UK, responded to this review

Great to read Lynn F that you had a great week with us, thank you for specifically mentioning the pool and entertainment teams. Thank you for your comments and we hope to see you and the kids again soon.

Reviewed 19 May 2014 via mobile

Very very happy with waterside this year! The caravan was amazing silver grade :) excellent location no. 206. Very clean and cosy. The view was great! And the enterainment was fab. Richi! Wow brilliant very friendly,funny had a great time! Heather and emma not so happy with they dont speak or welcome u in. Like richi! They are great at...

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Helpful?
Thank comby1
ParkHolidaysUK, General Manager at Waterside Holiday Park - Park Holidays UK, responded to this review

Comby 1, thank you for your comments regarding the Entertainment team at Waterside, especially Richi. They are a brand new team to us this year and we are very pleased by the positive feedback we are receiving about them. I am sorry that you found Emma & Heather not to be as welcoming as Richi, however I will pass these...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
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Questions & Answers

Here's what travellers have asked, with answers from Waterside Holiday Park - Park Holidays UK staff and other travellers.
15 questions
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over a year ago
ParkHolidaysUK Devon Property representative
Helpful answer
2
Votes
Not as helpful

– Yes you can, you can walk to either Paignton, Torquay or Brixham via the coastal paths, this does take approximately 1 hour either way. We do have a bus service that runs from outside our park reception to the main bus terminus in Paignton or the number 12 bus runs from outside the park entrance (around every 12 minutes) to Torquay & Brixham .

over a year ago
ParkHolidaysUK Devon Property representative
Helpful answer
2
Votes
Not as helpful

Hi there,

The nearest beaches are either Goodrington Sands or Broadland Sands, both are a mix of shingle & sand. Both are within a 20 minute walk of the park, via the coastal path. The walk to Goodrington Sands is over Sugarloaf Hill which has 82 steps going over.

Hope this helps

10 months ago
midlands
ParkHolidaysUK Devon Property representative
Helpful answer
1
Vote
Not as helpful

Unfortunately all of our pitches that have sea views have Holiday Homes on them that are now privately owned. However, some of our Owners do sublet their Holiday Homes through us so Tara may be fortunate enough to be allocated one of these. Please ask Tara to contact us directly nearer to the time of her holiday, we may be able to accommodate her request

over a year ago
J8768VRannem Shrewsbury Reviewed this property
Helpful answer
1
Vote
Not as helpful

Not as cheap as Wetherspoons but not overly expensive, service is good and its a really good park.

8 months ago
wiggy65 Penzance, United Kingdom Reviewed this property
Helpful answer
1
Vote
Not as helpful

Yes should be warm enough, however if you haven't a pet I would personally upgrade

8 months ago

See all questions (15)

Questions? Get answers from Waterside Holiday Park - Park Holidays UK staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a van away from the entertainment area as the sound carries if you are an early to bed person.”
hcasey2016, 29 Mar 2017 | Read review
“contact reception let them know what your looking for they are happy to help”
shevonneuk, 4 Jan 2017 | Read review
“All ways go for gold or gold plus,”
jacquelinecameron47, 30 Oct 2016 | Read review
“Choose Gold plus if you don't have a pet as they are lovely and new”
LC588, 13 Oct 2016 | Read review
“Cramped so only suggest private rental from owners, they appear to have more room up higher.”
lindadD7755UC, 7 Oct 2016 | Read review
5 of 5