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Best Western Palace Hotel & Casino

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Traveller (203)
Room & Suite (105)
Dining (27)
Overview
Central Promenade, Douglas IM2 4NA See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,166)
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1,154 results
Traveller rating
238
401
329
113
73
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LanguageEnglish
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238
401
329
113
73
Show reviews that mention
All reviews paragon restaurant sea view small balcony isle of man leisure facilities douglas bay poached eggs sea front kippers plenty of choice short break good nights sleep enjoyable stay buffet style bit dated breakfast was excellent bed and breakfast
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1 - 5 of 1,154 reviews
Reviewed yesterday

This hotel is excellent everything from start to finish was great. Nothing was too much trouble for the staff. Food excellent. Bedrooms overlooking the sea. Attention to detail was very well done. My favourite was the evening meal starters. Do have kippers for breakfast so...More

Thank gadd364
Reviewed 3 days ago

Very much enjoyed my stay here, part of LTM Friends group. Great food and staff. Other reviewers have mentioned the 1960s decor- to me this is a bonus, great period features in the bar and restaurant including the wood panelling and the fixed corner seating.Don't...More

Thank Jeremy B
Reviewed 1 week ago

Our first view was not good as it is a 60’s building but although our room was small it was clean and comfortable.The food we had was very good especially the breakfasts where my husband indulged himself with Manx kippers.The staff were good and very...More

2  Thank ElizabethL94
Response from PalaceHotelManager, Manager at Best Western Palace Hotel & CasinoResponded 1 week ago

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Thank you for your kind comments, and I hope that you will return to use and make use of the...More

Reviewed 1 week ago via mobile

The hotel had everything we wanted . Gym, pool, bar, restaurants and a great sea view. The hotel is a bit dated but it’s clean and the staff are good. Try the Chinese restaurant underneath the hotel. We didn’t use the casino so can’t review...More

2  Thank Enzo652
Response from PalaceHotelManager, Manager at Best Western Palace Hotel & CasinoResponded 1 week ago

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Thank you for your kind comments, and I hope that you will return to use and make use of the...More

Reviewed 1 week ago

Stayed here for one night on business. Looked ok on web site (hence why I booked it).Location is very good. Far end of the promenade. Approx £22 taxi (25 mins) from airport or £3 on the bus (approx 40 mins). Didn't eat here as I...More

1  Thank Ross W
Response from PalaceHotelManager, Manager at Best Western Palace Hotel & CasinoResponded 1 week ago

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Thank you for your kind comments regarding breakfast and our staff, I will ensure that these comments are passed on....More

View more reviews
About
Description
Situated in the heart of Douglas, the Island's capital, Best Western Palace Hotel and Casino is the Island's leading entertainment and leisure complex combining a quality 4-star hotel with the Island's More only licensed Casino and nightclub, a Bingo and Slots lounge, health club, bars and restaurants and a two-screen cinema. During the weekend guests can enjoy a lively and dynamic atmosphere. This is the place to be if you want a quality hotel, a convenient location and entertainment on your doorstep! The hotel provides parking onsite, nominal charges apply. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Pool
Restaurant
Spa
Banquet Room
Business Centre with Internet Access
Casino and Gambling
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair access
Free Parking
Breakfast included
Hotel Style
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel Style
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
133
Price range
US$68 - US$106 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Palace Hotel And Casino
,
Best Western Palace Hotel Douglas
,
Hilton Hotel Douglas
,
Hilton International Douglas
,
Hilton Douglas
,
Douglas Hilton
,
Best Western Palace Hotel & Casino Isle Of Man/Douglas
Location
United Kingdom > Isle of Man > Douglas
Hotel class
Hotel Style
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
133
Price range
US$68 - US$106 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Palace Hotel And Casino
,
Best Western Palace Hotel Douglas
,
Hilton Hotel Douglas
,
Hilton International Douglas
,
Hilton Douglas
,
Douglas Hilton
,
Best Western Palace Hotel & Casino Isle Of Man/Douglas
Location
United Kingdom > Isle of Man > Douglas
Photos
Traveller (203)
Room & Suite (105)
Dining (27)
Pool & Beach (12)
Business Centre & Event Rooms (11)
Family and Play Areas (2)
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Questions & Answers
Ask a question
Pam2811
5 May 2018|
AnswerShow all 5 answers
Response from johnhU7405JZ | Reviewed this property |
In the bath mate
0
Votes
pinkval_8
3 April 2018|
AnswerShow all 6 answers
Response from Chris N | Reviewed this property |
I don,t think they have a shuttle bus and taxi fare depends where you want to be collected Ferry or airport . About £ 4.50 from sea terminal and £19 airport
0
Votes
pinkval_8
3 April 2018|
AnswerShow all 3 answers
Response from Caymanmikey | Reviewed this property |
I wouldn't stop here unless you are desparate or skint. It's just awful, awful and oh yes, awful!.
1
Vote
Room Tips
"rooms with sea view are wonderful, with large windows"
gadd364
2 days ago
Read review
"Ask for a sea view room with a balcony!"
RossW72
1 week ago
Read review
"bring ear plugs."
i_tasker
30 Aug 2018
Read review
"Rooms facing the interior vise the seaside view are deemed to be quieter by the staff."
stephenbertagni
26 Aug 2018
Read review
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