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24/12/2017 25/12/2017
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    Best Western Palace Hotel & Casino

    Central Promenade, Douglas IM2 4NA
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    24/12/2017 25/12/2017
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    US$72Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$60
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    US$72
    US$60
    Traveller (155)
    Room & Suite (66)
    Dining (21)
    Overview
    • Excellent19%
    • Very good37%
    • Average29%
    • Poor10%
    • Terrible5%
    Travellers talk about
    “sea view” (140 reviews)
    “small balcony” (25 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Housekeeping
    Casino
    4.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,044)
    There are newer reviews for Best Western Palace Hotel & Casino
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    271 - 275 of 1,032 reviews

    Reviewed 22 July 2016

    The hotel is comfortable and the staff helpful. It's looking better than when I last stayed before it was owned by Best Western but still in need of face-lifting. No air conditioning still though, even in the bar/restaurant so it was unpleasantly warm eating and...More

    1  Thank stepheng98
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 25 July 2016

    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for...More

    Reviewed 19 July 2016 via mobile

    Stayed for one night parked across from hotel free for 24 hours room at the back of the hotel. There is no a/c and rooms are very hot put fan on and it helped. Hotel is quite away out of the centre of Douglas and...More

    Thank ormsklad
    Reviewed 18 July 2016 via mobile

    No air conditioning in any rooms. Feet stick to the carpets. Good service. Very old, very tired. Needs a whole makeover. Great location but would be very disappointed if I came for longer than 2 nights. Ate out as the food looks average. Would definitely...More

    1  Thank Louise S
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 25 July 2016

    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for...More

    Reviewed 18 July 2016 via mobile

    The hotel must be the ugliest building in Douglas. I'd booked it due to the central location & because it had an indoor pool, useful if weather awful. We arrived by taxi that drove us into the car park, what a depressing area. They could...More

    Thank theflatbox2
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 25 July 2016

    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for...More

    Reviewed 18 July 2016

    great hotel to stay if your on the isle of man rooms are great and staff friendly, my third year there and was happy with the service only problem was the carpark they have started charging hotel guests to park very dissapointed in that.More

    Review collected in partnership with Best Western GB
    1  Thank John C
    Response from PalaceHotelManager, General Manager at Best Western Palace Hotel & CasinoResponded 25 July 2016

    Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us about your stay and how we can improve, you are helping us deliver a superior experience for...More

    About
    Amenities
    • Top amenities
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Pool
    • Restaurant
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Casino and Gambling
    • Pool
    • Restaurant
    • Spa
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$58 - US$126 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 On the Beach Hotel in Douglas
    • #3 Luxury Hotel in Douglas
    • Room types
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 133
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Orbitz, Cancelon, Travelocity and TripOnline SA so you can book your Best Western Palace Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • Isle of Man >
    • Douglas
    • Also Known As
    • Best Western Palace Hotel And Casino ,
    • Best Western Palace Hotel Douglas ,
    • Hilton Hotel Douglas ,
    • Hilton International Douglas ,
    • Hilton Douglas ,
    • Douglas Hilton ,
    • Best Western Palace Hotel & Casino Isle Of Man/Douglas
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    Traveller (155)
    Room & Suite (66)
    Dining (21)
    Pool & Beach (7)
    Hotel & Grounds (134)
    Bathroom (5)
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    Ask a question
    Questions & Answers
    benloz63
    17 October 2017|
    AnswerShow all 13 answers
    Response from hildawent | Reviewed this property |
    We go to the Casino often as we love the Chinese Restaurant Majestic which is sited in the Casino. Robert is very accommodating and provides the best Chinese on the Island. We finish our evening at the machines or tables in... More
    1
    Vote
    Adam S
    2 July 2017|
    AnswerShow all 5 answers
    Response from PalaceHotelManager | Property representative |
    Thank you for your question. There is not a dress code for the casino but most guest do tend to wear smart / casual We look forward to seeing you soon
    0
    Votes
    Zoediane10
    24 June 2017|
    AnswerShow all 15 answers
    Response from PalaceHotelManager | Property representative |
    Thank you for your question. We have hairdryers in every room. we look forward to seeing you soon and hope you enjoy the Isle of Man.
    1
    Vote
    Room Tips
    "Go for sea view to make the most of the scenery , don't go for a room at the rear as it's noisy at..."
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    "Ask for sea view"
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    "Sea view better but more expensive"
    Read review
    "If you can get a suite. very nice"
    Read review
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