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The Chesterhouse Hotel

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241 Reviews from our TripAdvisor Community

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Showing 239: English reviews
Staffordshire
Reviewed 4 weeks ago

.Our room was located at the back of the hotel so no sea view while I understand it's not possible fir everyone to enjoy this but they could tidy it up a bit so it doesn't t look so grim, apart from that the room was clean functional very warm, nice size bathroom easy to operate shower lots of hot...

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1Thank milljeStaffordshire
Warrington, United Kingdom
Reviewed 25 October 2016 via mobile

Not the Ritz but an excellent hotel particularly for the price. The premises themselves were clean and perfectly adequate (if a little too warm), but the true making of this hotel is the staff and their "can do" attitude which is completely faultless. It's always easy to be critical of any hotel or restaurant, but it really is a pleasure...

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2Thank Pete M
MarkDWilson, Managing Director at The Chesterhouse Hotel, responded to this review

Dear valued guest, thank you for taking the time to leave this review. We are delighted to note that we lived up to our usual high levels of customer service. We very much hope to welcome you back in the near future. Many thanks.

Bath
Reviewed 24 October 2016

Good value hotel with good service and clean rooms. A central location and close to the beach. Buffet style breakfast with plenty of choice. Good choice if you are looking for a hotel to stay in Douglas.

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2Thank BathGarry
Newry, United Kingdom
Reviewed 15 October 2016

Have to said I have never been to a hotel that made us feel more welcome, we took 4 residents from a nursing home on a 4 day trip, the staff went out of there way 2 make our stay the easiest and most pleasant ever, they even phoned and arranged day trips 4 US. Best staff ever :-)

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3Thank rosieclev
Wigan
Reviewed 14 October 2016

Had a front facing sea view room with loads of room, we even had a sofa and a coffee table where we could relax and take in the views. All the staff were most helpful and if you needed anything at all you only had to ask. Very well organised hotel.

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3Thank ElizabethWigan
MarkDWilson, Managing Director at The Chesterhouse Hotel, responded to this review

Dear valued guest, may we thank you for taking the time to leave us this very kind review. We are delighted to note that you enjoyed your room and hope that you came away from your trip feeling refreshed and relaxed. Best wishes.

Kingston-upon-Hull, United Kingdom
Reviewed 4 October 2016

room was clean and adequate -food all fresh and hot-proper pots of tea and coffee-staff all very friendly and helpful-especially dining room staff-went with a national holiday tour and really looked after us-one night just a little noisy due to bar next door-but other then that would recommend

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3Thank Jo P
MarkDWilson, Managing Director at The Chesterhouse Hotel, responded to this review

Dear valued guest, may we first thank you for choosing The Chesterhouse for your recent visit. We are naturally delighted to note that your experience with our staff lived up to our usual high standards of customer service. We hope to welcome you back in the near future. Many thanks.

Bath, United Kingdom
Reviewed 29 September 2016

I'm slightly nervous about paying £59 for a hotel just in case it's a bit rundown. However, I must say I was very impressed with this hotel which sits on the promenade overlooking the sea, in Douglas. Immaculately clean and a very warm welcome from the staff at the reception desk when I arrived. The reception area was bustling with...

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Thank Bambino145
Stevenage, England, United Kingdom
Reviewed 28 September 2016 via mobile

We were on the island for a motorcycle rally & stayed in the Chester house over a Friday & Saturday night. It's location is perfect, just minutes from the ferry, restaurants & bars and faces out to sea. The hotel it's self is clean and tidy and all of the staff were really helpful especially the young staff that ran...

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Thank John K
MarkDWilson, Managing Director at The Chesterhouse Hotel, responded to this review

Dear valued guest, thank you for choosing The Chesterhouse for your recent visit. May we offer our sincere apologies regarding the issues you encountered during your stay. Rest assured we will look into the issues raised and address them as may be necessary. We are however pleased to note your kind words regarding the cleanliness of the hotel, service and...

Reigate
Reviewed 13 September 2016

This hotel was right on the seafront, and very convenient for central Douglas. However as I had a car, to avoid the time restrictions, i had to park about a mile away. It is a traditional seafront hotel, with multiple buildings joined together, giving it a complex layout with lots of little stairs and lots of doors, so not great...

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1Thank scubajonb
Reviewed 11 September 2016 via mobile

Friendly staff, nice breakfast. Room small but clean with grotty view at rear . £300 for 2 night's but that's i.o.m for you at tt.good night's sleep though.why do I need to say more and use 200 characters when100 will give enough info???

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Thank tinker46

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about The Chesterhouse Hotel

Address: 37-42 Loch Promenade, Douglas IM1 2LY
Region: United Kingdom > Isle of Man > Douglas
Price Range: £70 - £203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Chesterhouse Hotel 3*
Number of rooms: 67
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Also Known As:
Chesterhouse Hotel Douglas
The Chesterhouse Hotel Isle Of Man/Douglas
Hotel Style:
#5 Romantic Hotel in Douglas
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Questions & Answers

Here's what travellers have asked, with answers from The Chesterhouse Hotel staff and other travellers.
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Manchester, United Kingdom
over a year ago
over a year ago
Christchurch, New Zealand
Trafford, United Kingdom
over a year ago

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Questions? Get answers from The Chesterhouse Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask fir rooms on the second floor we will next time”
 of 5 bubbles milljeStaffordshire, 6 Nov 2016 | Read review
“Brilliant sea views”
 of 5 bubbles rosieclev, 15 Oct 2016 | Read review
“Sea view rooms are a must!”
 of 5 bubbles ElizabethWigan, 14 Oct 2016 | Read review
“lovely sea front view-street illuminated-looks lovely”
 of 5 bubbles jop424, 4 Oct 2016 | Read review
“Rear rooms lack views, but front rooms tend to be noisier according to other reviews.”
 of 5 bubbles NormanR159, 11 Sep 2016 | Read review
5 of 5
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