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The Rutland Hotel

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314 Reviews from our TripAdvisor Community

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Showing 310: English reviews
Buckfastleigh, United Kingdom
Level Contributor
3 reviews
Reviewed 2 weeks ago

Can't say anything bad accommodation and food superb situated in in one of best places. Evening entertainment was probably not to good except for last night it was very good.staff were excellent which makes big difference.

Helpful?
Thank morrisano
Wolverhampton, United Kingdom
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 weeks ago

Had a lovely 5 day stay here with GB tours. Room was great, large with a sea view and a balcony off the bathroom. There was lovely hot water. The mattresses could have been better but that was the only complaint with the room. The food was good. Hot and tasty. Good variety of main dishes, starters and desserts were... More 

Helpful?
Thank Hollybush25
Kingston-upon-Hull, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 October 2016

Had a great stay at the Rutland Hotel .Douglas .The rooms were very warm and the water was very hot at all times ,the food was of a very high standard always hot and being self service meant you could get as much as you Iike with a good choice to choose from . The staff were very affeciant and... More 

Helpful?
1 Thank Speedymouse2
MarkDWilson, Managing Director at The Rutland Hotel, responded to this review

Dear valued guest, may we thank you for choosing The Rutland for your recent visit and for taking the time to leave us this review. May we also thank you for your very kind words regarding the level of customer service provided by our team. Best wishes. More 

Napanee, Canada
2 reviews
Reviewed 5 October 2016

Helpful staff, convenient dining room with good, hot food. Generous size room and bathroom. Only thing is the mattresses need to be replaced. I could feel a spring coil or two. My travelling companion found navigating the large rise in the steps to the front door were a challenge. The elevator is very small but fast.

Helpful?
Thank Joanne H
Southend-on-Sea, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 October 2016

Room was clean and had all the facilities you would expect from a three star hotel. Staff were friendly and helpful. Breakfast was included in the room rate which made the overall cost good value. Breakfast was a buffet style with plenty available.

Helpful?
Thank Andrew A
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 September 2016

The hotel is in a great location! Staff at reception were friendly and helpful! Catering staff in the morning not so friendly. The room was spacious and the bathroom was exceptional. Definitely would stay again!

Helpful?
1 Thank Allison M
MarkDWilson, Managing Director at The Rutland Hotel, responded to this review

Dear valued guest, thank you for taking the time to write this review and for your kind words regarding the high standard of accommodation and the hotel reception services. We hope to welcome you back to The Rutland in the near future. Kind regards, More 

shropshire
Level Contributor
149 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 19 September 2016

The hotel works, has friendly staff and reasonably furnished rooms. Th breakfast is acceptable but how anyone can describe the dinner baffles me. Probably the most boring buffet I have ever experienced. What was there required little culinary skill. Didn't give a lot of confidence that we faced a door kept open by an over flowing bin.

Helpful?
Thank vincec
MarkDWilson, Managing Director at The Rutland Hotel, responded to this review

Dear valued guest, may we first thank you for choosing the Rutland Hotel for your recent visit. We are naturally disappointed to note there were certain elements of your stay that you felt could have been improved upon. We will look into the issues you have referred to and of course fully address them as may both appropriate and necessary. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 September 2016 via mobile

I stayed in the Rutland hotel Douglas isle of man from 16 to 19 September had a wonderful time we were celebrating our 40th wedding anniversary we stayed here on honeymoon 40 years ago the hotel treated us in our room on arrival with wine and sweets it was a lovely thought the food and bar and reception and room... More 

Helpful?
1 Thank Pat W
Skelmersdale, United Kingdom
Level Contributor
71 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 12 September 2016

Three of us stayed for a weekend and enjoyed the comfort of the hotel and the helpfulness of the staff. I stayed in a room at the back of the hotel and my friends stayed in a room with a sea view. The problem with the sea view was the noise from people passing on the pavement below. I heard... More 

Helpful?
2 Thank LC67Lancs
MarkDWilson, Managing Director at The Rutland Hotel, responded to this review

Dear valued guest, thank you for taking the time to write this review and for your kind words regarding our team at The Rutland. We hope to welcome you back in the very near future. Kind regards, More 

Lawrence, Kansas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 August 2016 via mobile

Great hotel, super staff. Jake at reception very helpful and knowledgable. Went out of his way to make our stay wonderful. Rooms are really nice, front rooms with lovely sea view. Good breakfast. Central to everything we wanted on sea front promenade.

Helpful?
1 Thank Ruikalla

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Room Service
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
One of the most elegant buildings on the Isle of Man, The Rutland is the latest addition to the Sleepwell Group. Following a multi-million pound refurbishment, The Rutland has been transformed into a stunning 64 bedroom hotel offering comfort, style and quality to both business and leisure customers. The Rutland is situated on the Queens Promenade in Douglas and enjoys beautiful panoramic views across Douglas Bay and is only a short walk to the town centre. Please note that due to the original architectural features of our Isle of Man Hotels, they are not suitable for any guests requiring 'Wheelchair' or 'Street level access', as all have external steps to access the hotel entrance. Proud winner of the 2008 Isle of Man Tourism Awards - Best Hotel of the Year. ... more   less 

Additional Information about The Rutland Hotel

Address: Rutland 19 Palace Terrace, Queens Promenade, Douglas IM2 4NF
Region: United Kingdom > Isle of Man > Douglas
Price Range: £69 - £164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Rutland Hotel 3*
Number of rooms: 64
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Also Known As:
Rutland Hotel Douglas
Rutland Hotel Isle Man
The Rutland Hotel Isle Of Man/Douglas
Hotel Style:
#4 Family Hotel in Douglas
#7 Romantic Hotel in Douglas
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Questions & Answers

Here's what travellers have asked, with answers from The Rutland Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“104 was a lovely room”
 of 5 bubbles Hollybush25, 3 Nov 2016 | Read review
“Level one was affected by A/ C unit noise”
 of 5 bubbles Speedymouse2, 11 Oct 2016 | Read review
“I would suggest a sea view !”
 of 5 bubbles allisonm424, 26 Sep 2016 | Read review
“Sea view rooms are lovely, although can hear some noise from the traffic.”
 of 5 bubbles Happynan_13, 25 Aug 2016 | Read review
“great location for walking or travelling to other areas by bus or train”
 of 5 bubbles AndyRJ123, 20 Aug 2016 | Read review
5 of 5
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