The Burlington Hotel
5-9 Avenue Road, Sandown PO36 8BN England
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About
#135 of 427 hotels in Isle of Wight
Location
Cleanliness
Service
Value
The all new Burlington Hotel is one of Sandown's most established and reputable hotels. Its new style is quirky and certainly different from the rest! Ensuring the highest standards of personal care and attention, making your holiday or break relaxing and comfortable. Located in the stunning seaside town of Sandown we are proud to invite you to join us for your holiday on the Isle of Wight. The Burlington Hotel is ideal for family holidays, short breaks and coach tour holidays. Originally built as private dwellings, they have been joined to create the largest hotel near to the town centre and seafront with its beautiful sandy beaches.
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Property amenities
Parking
Public wifi
Restaurant
Entertainment staff
Evening entertainment
24-hour security
Non-smoking hotel
Private check-in / check-out
Breakfast available
Kids' meals
Board games / puzzles
Video game console
Outdoor furniture
First aid kit
Clothes dryer
Self-serve laundry
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Room features
Additional bathroom
Desk
Housekeeping
Separate dining area
Electric kettle
Flatscreen TV
Sofa bed
Walk-in shower
Wardrobe / wardrobe
Clothes rack
Private bathrooms
Bath / shower
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighbourhood
Mid-range
Languages Spoken
English
Location
87Good for walkers
Grade: 87 out of 100
23Restaurantswithin 0.3 miles
9Attractionswithin 0.3 miles
5-9 Avenue Road, Sandown PO36 8BN England
Getting there
Car HireSee all Sandown car hire
639Reviews32Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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This was my third visit with a coach company to the Burlington and it certainly never fails to deliver. Fresh, clean rooms, tasteful decor and wonderful staff. Tinsel and turkey was a lovely theme with cakes and mince pies in the afternoon and fantastic entertainment in the evenings with my only criticism being that the food was not as tasty or varied as last year. But that would not put me off coming again. Thank you to the management who run this hotel to an incredibly professional high standard and always get involved. I will be back!!
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Date of stay: December 2023Trip type: Travelled solo
Room Tip: The hotel has no lift but plenty of ground floor rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Burlington Hotel, Owner at The Burlington Hotel
Responded 4 days ago
Good Evening, Thank you for your kind words, we appreciate each and ever comment made and look forward to seeing you again for your forth visit. Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely large family room on first floor but bedroom was a bit cold food was brilliant hot and good choice hotel and entertainment was great especially Jules never last so much we had a 96th birthday and Sarah had a cake made for her we had a fellow sent to hospital and Sarah looked after him all staff was brilliant large meal , only thing is it wasn't much like xmas thanks again
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Date of stay: November 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: No pool shame about the town not many shops it's like a ghost town
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Burlington Hotel, Owner at The Burlington Hotel
Responded 4 days ago
Good Evening, Thank you so much for your comments, we hope to see you again. Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice hotel in good location, just a minute walk from Beach & High street. Breakfast lush , Dinner not bad, bingo & entertainment every night. Comfortable Beds, large rooms. Sandown a bit run down these days, but a lot of building work going on, so maybe a couple of years will be good again. Lots of good places to visit on IOW.
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Date of stay: October 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Good for Kids, lots of free machines to play & games
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Burlington Hotel, Owner at The Burlington Hotel
Responded 1 week ago
Good Morning, We are so pleased you enjoyed your stay with us and hope to see you again. Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had a great time and I would come back again and the staff was very nice and very good and the entertainment was very good and the bingo was very good. And my friends enjoyed them self and I don't know that it was2 star rate
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Date of stay: November 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Burlington Hotel, Owner at The Burlington Hotel
Responded 1 week ago
Good Morning, We are glad you had a lovely stay with us and look forward to seeing you again. Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I went for 5 days Turkey and Tinsel at the Burlington. The hotel was clean and comfortable with a bar/lounge and a restaurant. The hotel rooms are basic but comfortable. The chief was brilliant being Vegan he came and discussed a menu with me for the week, but cooking to my choice after discussion. The dinning room staff were mainly young but very helpful and quick. The entertainment was good with the usual bingo and singers. The bar prices are reasonable. The hotel is seconds from the lovely sea front and there are shops near bye. This hotel is a good base to explore the island and buses stop a few minutes away.I Being an older building there are no lifts, but a lot of ground floor rooms also the is no porters.
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Date of stay: November 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: If you have a disability ask for a ground floor room when booking
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Nice hotel, close to the sea front, clean cosy rooms. Shame evening meals were horrible. You can't fault the breakfast. But tonight's soup was disgusting. Mains just cooked from frozen. Cheap breaded frozen fish. Not worth £30 3 course meal! But nice pleasant stay otherwise
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Date of stay: November 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I have just returned from a very enjoyable stay with 39 friends traveling with Leisuretime on a tinsel and Turkey four day break. The food was fine, particularly the buffet breakfast,and the staf were friendly and welcoming.The hotel was very clean and nicely decorated.The evening entertainment was excellent with plenty of seating in the comfortable bar and lounge area. This hotel is undergoing a complete refurbishment and there remains work to do,particularly the bathrooms and showers. However,it certainly is value for money and I would stay here again without question Well done Sara and your team
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Date of stay: November 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Burlington Hotel, Owner at The Burlington Hotel
Responded 3 weeks ago
Many thanks for yor kind words, we look forward to seeing you again someday. Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We just had a wonderful weekend at the Burlington. It’s a very warm and inviting hotel with good food and the friendliest of staff. Would love to come back again. Nice bar and entertainment area. Close to the seafront and an shops.
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Date of stay: November 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Burlington Hotel, Owner at The Burlington Hotel
Responded 3 weeks ago
Many thanks for your kind words, we hope to see you again. Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’ve read the reviews before going and had mixed feelings. I am pleased to say we had a lovely stay. The staff were lovely , the food was absolutely fine. You can see they have worked hard on the refurbishment and yes there is still some work to go but they they don’t have a magic wand they’re doing their best so the moaners need to get a life. I did read somewhere is is a 2* hotel and I have to say I’ve stayed in worse 3* accommodation. We normally go 3* or 4* but it was a coach trip with friends, the Burlington is cheap and cheerful and I would stay again no problem.
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Date of stay: November 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Hotel has a laundry for guests
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Burlington Hotel, Owner at The Burlington Hotel
Responded 3 weeks ago
Thank you for your comments we hope to see you again. Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I stayed at this hotel the beginning of October we came with a coach tour. We waited to book in to be told to sit down and wait as there was a mix up with our room. We are both disabled ladies and we had booked a twin room. After they had booked the rest of the people on our coach in, they came to us and said they had not got a room for us. They then offered us a double room each but one was upstairs and the hotel as no lift so we could not accept this. There was a gentleman in the reception who said they can have room 57. I can finish grouting it tomorrow. Well to say this room was small is an understatement. We had 10” to try and get through to the beds. The room had damp in the corners there was no heating. We had to ask for an heater. There was no hot water in the shower the shower door did not shut. When I asked them to look at the hot water the receptionist said run the hot tap first to build the pressure in the shower. They totally ruined our holiday to be fair. The receptionist was very abrupt. I have photos to show all this too. …
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Date of stay: October 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Yes don’t go there
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote1 Repost
Helpful
Response from Burlington Hotel, Owner at The Burlington Hotel
Responded 5 weeks ago
Thank you so much for your review which is actually incredibly surprising. There was no errors from our point of view during check in but it was more so that you decided that you were unable to make the stairs at a time when the hotel was at full capacity. You were however incredibly grateful for the downstairs room you had been given despite being aware that it was currenty undergoing work. Your words were "it doesnt matter, I am just really grateful and you've made me so happy". Why provide a false and negative review? We are pleased that you have provided "before" pictures of your room, because the result of the work carried out of which was delayed until your departure, is an amazing turaround.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$62 - US$74 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandIsle of WightSandown
NUMBER OF ROOMS
70
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Claim Your ListingTHE BURLINGTON HOTEL - Updated 2023 Reviews (Sandown)
Frequently Asked Questions about The Burlington Hotel
Which popular attractions are close to The Burlington Hotel?
Nearby attractions include Steve's Beach (0.08 miles), The Cellar Bar (0.2 miles), and Dino Islands - A Golf Adventure (0.2 miles).
What are some of the property amenities at The Burlington Hotel?
Some of the more popular amenities offered include an on-site restaurant, internet access, and reduced mobility rooms.
Which room amenities are available at The Burlington Hotel?
Top room amenities include a flat screen TV, an additional bathroom, and a desk.
What food & drink options are available at The Burlington Hotel?
Guests can enjoy an on-site restaurant and breakfast during their stay.
What are some restaurants close to The Burlington Hotel?
Conveniently located restaurants include Bellamy's Bistro, The Old Corner Bank, and Sandown Cliffs Cookhouse & Pub.
Are any cleaning services offered at The Burlington Hotel?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are there any historical sites close to The Burlington Hotel?
Many travellers enjoy visiting Godshill Church (4.9 miles), Arreton Barns (4.5 miles), and Bembridge Windmill (3.0 miles).
Is The Burlington Hotel accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.