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Radisson Blu Edwardian Heathrow Hotel & Conference Centre, London

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Traveller (1289)
Room & Suite (400)
Dining (137)

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About

#5 of 15 hotels in Hayes
Location
Cleanliness
Service
Value
Characterised by different atmospheres and energies, Radisson Blu Edwardian, Heathrow is an award-winning hotel and conference centre conveniently located near Heathrow airport. A variety of spaces give expression to its identity as a unique destination for business travellers, event organisers and leisure vacationers alike, with two impressive glass atriums and 42 meeting and event rooms available to host anything between a handful to 1,000 people. 464 bedrooms and suites offer comfort in the form of space and king size beds, along with handcrafted Vispring mattresses, 350 thread count Egyptian cotton bedding and complimentary high-speed Wi-Fi up to 150Mbps. Two restaurant concepts satisfy a variety of culinary tastes, including fine surf and turf at the popular and busy Steak and Lobster and late-night cocktails and bar food at Bijou Lounge Bar.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Spa
Parking
Wifi
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Vending machine
Shuttle bus service
Car hire
Taxi service
Banquet room
Meeting rooms
Facial treatments
Head massage
Massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Refrigerator
Flatscreen TV
On-demand films
Safe
VIP room facilities
Iron
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English
7292Reviews111Q+A100Room tips

Reviews
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David P wrote a review 20 Feb
Budleigh Salterton, null, United Kingdom1 contribution
We had a lovely stay at the hotel. But on our return, our vehicle had been broken into. This was reported to the hotel staff, but they didn't seem all that worried as the parking was not their responsibility, and it was happening to all the hotels within that area. I asked the duty manager to take photos and report the theft to the police, then to email me the results as I had just returned from a 16 hr flight, but this did not happen, which then made it hard. for me to claim on my insurance, So please be careful if you are parking at this hotel or any other in the area.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relation Team, Guest Services / Front Office at Radisson Blu Edwardian Heathrow Hotel & Conference Centre, London
Responded yesterday
Dear Guest, I hope this message finds you well, and I sincerely apologize for the unfortunate incident that occurred during your recent stay at Radisson Blu Edwardian Heathrow Hotel. I am deeply saddened to learn that your vehicle was broken into while parked at our hotel. Please accept our sincerest apologies for the inconvenience and distress this has caused you. Your safety and security are of utmost importance to us, and it is deeply concerning to hear about such an incident. I understand your frustration with the response from our staff, and I want to assure you that we take incidents like these very seriously. I have personally addressed this matter with our team to ensure that proper protocols are followed in the event of any security issues. Regarding your request for assistance in reporting the theft to the police and providing documentation for your insurance claim, I apologize for the oversight in not fulfilling this promptly. This is certainly not the level of service we strive to provide, especially considering the circumstances you were dealing with after a long flight. I will investigate this matter further to ensure that such lapses in communication do not occur in the future. In light of this incident, we will also review our security measures and explore additional steps to enhance the safety of our guests' vehicles parked on our premises. Once again, please accept our sincerest apologies for the inconvenience and frustration you experienced. Your feedback is invaluable to us, and we appreciate you bringing this matter to our attention. If there is anything further we can do to assist you or if you have any additional concerns, please do not hesitate to contact me directly at heathrowvip@edwardian.com Thank you for your understanding, and we hope to have the opportunity to regain your trust in the future. Warm regards, Reception Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joyce G wrote a review 5 Feb
London27 contributions13 helpful votes
Hotel's Favourite
It was my partners birthday surprise and we thoroughly enjoyed our stay. We were very happy to receive a room upgrade which added to the surprise. The ambience thoughout the hotel was very calm and tranquil. Staff were very friendly and accommodating. We absolutely loved the buffet breakfast such a great selection which kept us full throughout the day. We dined at Steak and Lobster this was truly delightful and they provided a beautiful birthday dessert plate and sang too lol. The spa area is a dream, we loved the intimate setting. The sauna and steam room was very clean and the jacuzzi was awesome. It was a treat to see ice dispensers installed on each level. Thank You!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relation Team, Guest Services / Front Office at Radisson Blu Edwardian Heathrow Hotel & Conference Centre, London
Responded 2 weeks ago
Dear valued guest, We are overjoyed to learn about your delightful experience at our hotel. It is heartening to know that your partner's birthday surprise was elevated by our room upgrade, and that you appreciated the serene ambiance throughout our premises. Our staff takes immense pride in being hospitable and accommodating to make each guest's stay memorable. Your kind words will undoubtedly motivate them to continue delivering excellent service. We're thrilled that our extensive buffet breakfast selection was to your liking and provided you with a satisfying start to your day. It's great to hear that you enjoyed your dining experience at the Steak and Lobster and found our birthday dessert plate a lovely touch. We aim to create memorable moments for our guests, and we're glad that we could be a part of your special celebration. We're also pleased to know that you found our spa area to be a dream. Our goal is to deliver a tranquil and intimate setting to help our guests reset their body and mind. Whether it's the calmness of our sauna and steam room, the comfort of our jacuzzi, or the relaxation on our day beds, we aim to provide a rejuvenating experience. Lastly, the installation of ice dispensers on each level is part of our commitment to ensure convenience and comfort during your stay. We're glad you found it a delightful treat. We look forward to welcoming you back for another memorable stay. Warm Regards, The Reception Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rach-ba1 wrote a review 18 Feb
1 contribution
We stayed here for my partner’s birthday. Great price and great service! One of the only hotels I could find that gave you free breakfast and spa access included with the price of the room. Had the best time. Will be going again.
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Review collected in partnership with Radisson Blu Edwardian
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relation Team, Guest Services / Front Office at Radisson Blu Edwardian Heathrow Hotel & Conference Centre, London
Responded yesterday
Dear Guest Thank you for choosing to celebrate your partner's birthday at Radisson Blu and for sharing your wonderful experience with us! We are delighted to hear that you had an amazing stay and that our inclusive offerings, such as free breakfast and spa access, added to the enjoyment of your visit. Providing exceptional value and service to our guests is something we take great pride in, and we are thrilled that we could make your celebration extra special. Your kind words about our pricing and service are truly appreciated. We strive to create memorable experiences for all our guests, and it's heartwarming to know that we succeeded in doing so for you. We are looking forward to welcoming you back for another fantastic stay. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know. Once again, thank you for choosing Radisson Blu. We can't wait to celebrate with you again! Warm regards, Reception Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
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danielthorpe8 wrote a review 16 Feb
1 contribution
Would definitely recommend and stay here again. Food was excellent. Room was clean and tidy. The spa was the best one I’ve see in a hotel. And the gym was clean and had a lot of equipment. The hotel is by the airport but I did think the planes was too loud
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Review collected in partnership with Radisson Blu Edwardian
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relation Team, Guest Services / Front Office at Radisson Blu Edwardian Heathrow Hotel & Conference Centre, London
Responded 1 week ago
Dear Guest, Thank you so much for your glowing review and for considering us for your future stays. We are thrilled to hear that you had an excellent experience at our hotel and that you found our facilities and services to your satisfaction. Your compliments about our food, cleanliness, and spa facilities mean a lot to us. We are delighted to hear that you enjoyed the culinary offerings and that your room met your expectations for cleanliness and tidiness. Additionally, it's wonderful to hear that you found our spa to be the best you've seen in a hotel and that our gym provided a clean environment with ample equipment for your workouts. We appreciate your feedback regarding the noise from the planes. While our location near the airport offers convenience for travelers, we understand that noise levels can be a concern for some guests. We'll certainly take your comments into consideration as we continue to improve and enhance our guests' experiences. Once again, thank you for your kind words and recommendation. We look forward to welcoming you back for another exceptional stay. If there's anything else we can do to make your next visit even more enjoyable, please let us know. Warm regards, Reception Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jeffressfam wrote a review 12 Feb
Australia1 contribution
Adham made our check in smooth and convenient. We had travelled a long way and although arriving long before we were expecting to be able to check in Adham helped us out. Really great breakfast and gym also. Everyone is very helpful. Thanks so much.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relation Team, Guest Services / Front Office at Radisson Blu Edwardian Heathrow Hotel & Conference Centre, London
Responded 1 week ago
Dear Guest, Thank you for sharing your wonderful experience with us! We're delighted to hear that Adham provided you with a smooth and convenient check-in process, especially after your long journey. We strive to provide excellent service to all our guests, and it's fantastic to know that Adham went above and beyond to assist you. We're glad that you enjoyed our breakfast and found our gym facilities to your liking. Your kind words about our staff's helpfulness mean a lot to us, and we'll be sure to pass on your appreciation to the team. Thank you for choosing to stay with us, and we look forward to welcoming you back for another great experience in the future. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. Safe travels! Kind Regards, Reception Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ahhen wrote a review 9 Feb
Bath, United Kingdom6 contributions
Stayed for one night before flying from Terminal 3, good location. Parking charged separately per night, beds ok and sheets clean and fresh had to ask for additional pillows which were provided. Towels on the small size. Limited selection of tea and coffee options in the room. Definitely paying for the location rather than the design, but did the job for one night.
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Date of stay: January 2024Trip type: Travelled with family
Room Tip: Ask for bottled water from reception they will provide FOC on request. Restaurant mediocre but...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relation Team, Guest Services / Front Office at Radisson Blu Edwardian Heathrow Hotel & Conference Centre, London
Responded 1 week ago
Dear Guest, We're grateful for your review and the time you took to share your experience with us. As a hotel primarily focused on providing a comfortable and convenient stay for travellers, your feedback is most valued. It's delightful to know that you found our location to be highly convenient, particularly with respect to its proximity to the airport. As you rightly pointed out, we're nestled in the heart of Heathrow, which indeed makes us an excellent choice for guests with flights to catch from Terminal 3. It's pleasing to hear that you recognized the cleanliness of our amenities, such as the fresh sheets on our beds. We aim to make every guest's stay as comfortable as possible and it's good to know that our team was able to provide you with additional pillows upon request. On the note of our parking facilities, we are proud to offer a spacious 550-space car park that includes six EV charging points. We believe this feature greatly bolsters the convenience factor for our guests. We understand your comments about the tea and coffee options, as well as the size of the towels. Your feedback is important to us, and we'll certainly take your thoughts into consideration as we continually strive to enhance our guest experience. Lastly, we hope that during your next stay, you will have time to explore some of the notable attractions nearby. This includes Hampton Court Palace, Legoland, Kew Gardens, Windsor Castle, and the numerous sights of central London, all a short train ride away. We hope to have the opportunity to welcome you back soon, perhaps for a longer stay so you can fully enjoy all the amenities and benefits our location has to offer. Warm Regards, The Reception Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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soniadutta78 wrote a review 8 Feb
1 contribution
Price bit high according to the room hygiene. Room keys not working had to go to reception few times.... to inform them. Staff was friendly & helpful. Overall I would say good but could be better. Overall good stay.
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Review collected in partnership with Radisson Blu Edwardian
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relation Team, Guest Services / Front Office at Radisson Blu Edwardian Heathrow Hotel & Conference Centre, London
Responded 1 week ago
Dear Guest, Your feedback is indeed valuable to us and we sincerely appreciate you taking the time to share your experience. We are delighted to hear about your positive interactions with our staff. It is our continuous endeavour to provide friendly and helpful service to our guests, and we are glad that our team could make your stay more comfortable. However, it is regrettable to hear about the issues you faced with the room keys. We understand how such inconveniences can affect the overall experience, and we apologize for any discomfort caused. Our team is always on their toes to assist guests with any issues and make their stay as smooth as possible. Regarding your concern about the pricing, we assure you that we strive to provide our guests with the best services that meet the value for the price paid. We take into account the various facets of your stay like comfort, hygiene, amenities, and service while determining the prices. We are glad to know that despite the concerns, you had a good stay. It was a pleasure serving you and we hope to have the opportunity to welcome you back for an even better experience. Warm Regards, The Reception Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
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mkdix0n wrote a review 5 Feb
1 contribution
Bath bottom was warn through the white, looked tatty. Tv was out of date, no apps worked on it, could stream anything. Only live tv. And the screen kept going black whilst watching suddenly. Bed was comfy and the room was lovely and quiet. 1049 was the room.
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Review collected in partnership with Radisson Blu Edwardian
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relation Team, Guest Services / Front Office at Radisson Blu Edwardian Heathrow Hotel & Conference Centre, London
Responded 2 weeks ago
Dear Guest, We appreciate your observations regarding room 1049 and we sincerely regret any inconvenience you may have experienced during your stay. We strive to provide our guests with an enjoyable and comfortable stay and it seems we missed the mark on a couple of aspects this time. Your remarks regarding the need for TV upgrades and the condition of the bath are well-noted. It's crucial for us to maintain our facilities in the best possible condition, and feedback such as yours is valuable in this regard. We are committed to ensuring guest satisfaction and we believe in continuous improvement to enhance our guests' experiences. We are pleased, however, to hear that you found the bed comfortable and the room quiet, which are indeed some of the key aspects we focus on to provide a restful stay for our guests. We will certainly aim to maintain and build upon these positive elements, while also addressing the areas which need improvement. We hope to have the opportunity to welcome you back to our hotel in the future. Rest assured, we will continue to strive for the highest standards of guest satisfaction. Warm Regards, The Reception Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ElPaso88 wrote a review 2 Feb
London, United Kingdom1 contribution
The room was like a travel lodge.. well I’ve had better travel lodges.. the mattress was sunken at one side.. despite telling them nothing was done- apart from my back. Still aching now. Also we had do not disturb on the door housekeeping ignored this and entered. We complained about this and the same thing happen he next day. I was fuming. Reception staff were nice though and breakfast was good.
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Review collected in partnership with Radisson Blu Edwardian
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relation Team, Guest Services / Front Office at Radisson Blu Edwardian Heathrow Hotel & Conference Centre, London
Responded 2 weeks ago
Dear Guest, Your recent visit to our hotel has given us some important insights and I am deeply sorry to hear that your stay was not up to your expectations. It is disappointing to know that the condition of the room and the mattress did not meet your standards. We strive to provide our guests with comfortable, clean, and well-maintained rooms, and we regret that we fell short in your case. We sincerely apologize for any discomfort you may have experienced. Furthermore, we respect the privacy of our guests and it is our policy to honor the 'Do Not Disturb' signs at all times. We are genuinely sorry for the oversight and the inconvenience it may have caused you. On a brighter note, it is heartening to hear that our reception staff were able to make a positive impression and that you enjoyed our breakfast. We aim to provide a warm, welcoming service and it's encouraging to know that we were successful in some aspects. Please know that your feedback is instrumental in our continuous efforts to improve our services and guest experiences. We hope that you will consider giving us another chance to serve you better in the future. Kind Regards, Mario Rebello Reception Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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OnAir2169838 wrote a review Jan 2024
Doncaster, United Kingdom1 contribution
The hotel is great place to rest, big beds, very soft, noise cancalling. The spa is very nice and perfect to stay of a night or two. The breakfast is great good selection only issue with breakfast was needed to ask for fried eggs as only scrabbled was there but honestly great breakfast, even has a menu to pick from, I had French toast and eggs Benedict and was amazing. I will be adding a video of the stay show the premium king, spa and breakfast to my TikTok and instagram @ethanhouse_of_huntington
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Review collected in partnership with Radisson Blu Edwardian
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relation Team, Guest Services / Front Office at Radisson Blu Edwardian Heathrow Hotel & Conference Centre, London
Responded 3 weeks ago
Dear Guest, Thank you for taking the time to share your experience at our hotel. We are very pleased to hear that you enjoyed your stay and found that our beds were very comfortable. We are also glad to hear that you enjoyed the ample selection of breakfast items including the French toast and eggs Benedict. We appreciate your kind words about our spa, which is indeed the perfect place to reset body and mind during your stay, with its sauna, steam room, jacuzzi and day beds, as well as ESPA treatments. We regret that you didn't find fried eggs available in our breakfast buffet but we are glad that you were able to ask for them. Rest assured that we strive to provide a variety of options for all guests' needs so they can have a pleasant breakfast experience. We hope that you will be able to visit us again soon and enjoy all of our amenities once more! Kind Regards, Reception Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
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PRICE RANGE
£94 - £119 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
radisson hotel hayes, radisson hayes, hayes radisson
LOCATION
United KingdomEnglandGreater LondonHayes
NUMBER OF ROOMS
464
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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RADISSON BLU EDWARDIAN HEATHROW HOTEL & CONFERENCE CENTRE, LONDON - Updated 2024 (Hayes)

Frequently Asked Questions about Radisson Blu Edwardian Heathrow Hotel & Conference Centre, London
Which popular attractions are close to Radisson Blu Edwardian Heathrow Hotel & Conference Centre, London?
Nearby attractions include The Photographic Angle (0.4 miles), Airport Bowl Heathrow (0.4 miles), and Sipson Park (0.6 miles).
What are some of the property amenities at Radisson Blu Edwardian Heathrow Hotel & Conference Centre, London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Radisson Blu Edwardian Heathrow Hotel & Conference Centre, London?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Radisson Blu Edwardian Heathrow Hotel & Conference Centre, London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Radisson Blu Edwardian Heathrow Hotel & Conference Centre, London?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to Radisson Blu Edwardian Heathrow Hotel & Conference Centre, London?
Conveniently located restaurants include Steak And Lobster Heathrow, Bijou Bar, and Carluccio’s - London, Marriott Heathrow.
Are there opportunities to exercise at Radisson Blu Edwardian Heathrow Hotel & Conference Centre, London?
Yes, guests have access to a fitness centre, a sauna, and locker rooms available in the fitness centre during their stay.
Does Radisson Blu Edwardian Heathrow Hotel & Conference Centre, London have airport transportation?
Yes, Radisson Blu Edwardian Heathrow Hotel & Conference Centre, London offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Radisson Blu Edwardian Heathrow Hotel & Conference Centre, London?
Yes, dry cleaning and laundry service are offered to guests.
Does Radisson Blu Edwardian Heathrow Hotel & Conference Centre, London offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Radisson Blu Edwardian Heathrow Hotel & Conference Centre, London?
Many travellers enjoy visiting St Margaret's Church (4.8 miles), St Martins Church (2.1 miles), and St Anne’s Well (2.5 miles).