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Holiday Inn London - Heathrow Ariel

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1,492 Reviews from our TripAdvisor Community

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Showing 1,392: English reviews
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Buenos Aires, Argentina
Reviewed yesterday NEWvia mobile

We arrived around midnight, from a delayed flight that didn't deliver our bags... The attention was stunning, they were very nice and helpful. The room was ok to spend the night, nothing fancy, a nice bed and a great hot shower. Breakfast was excellent. We had to spend the entire next day sitting at the lobby, waiting for our bags...

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Thank Queencitas
leiston suffolk
Reviewed 2 days ago NEW

From check in to check out this hotel was awful. Bar service was abysmal.The room had to be the smallest of all Heathrow hotels. Final straw was that I was charged for food and beverage I never ordered

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Thank norbrian
South Molton, United Kingdom
Reviewed 2 days ago NEW

Being an IHG member we booked this hotel as have stayed before . The booking was cancelled " due to a payment error ! " for which Holiday Inn say we were e mailed NO E MAIL has ever been received ,or an attempted text or phone call ! They gave us a room no bigger than a single ,...

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Thank Colin G
London, United Kingdom
Reviewed 1 week ago via mobile

Stayed for one night at Holiday Inn Ariel prior to an early morning flight from Heathrow. For me, the hotel was a short free public bus ride from Hatton Cross tube station and then in the morning potentially a free bus ride to T5 but it was raining so I took an £8 Uber. Very convenient. No need to take...

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1Thank DMSCAD
Curtis G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Dear Guest, Thank you for your review! I am happy that you have had a great stay with us due to our convenience and in room amenities. We hope to see you soon. Kind Regards Curtis Goodwin Food & Beverage Manager

Plymouth
Reviewed 1 week ago via mobile

Did you know there are free buses to Heathrow airport from this hotel? Just cross the main road and in your right is the bus stop. Don't pay £20 for a hotel cab, £16 for a black cab or £4.50 for the Hotel Hoppa. The free buses go to the main bus terminal at T3 with free transfers to all...

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Thank David M
East Riding of Yorkshire, United Kingdom
Reviewed 1 week ago

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Thank Clare W
Curtis G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Newcastle, United Kingdom
Reviewed 2 weeks ago

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Thank thepieshop66
Curtis G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Greater Sydney, Australia
Reviewed 2 weeks ago

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Thank Carol K
Curtis G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

Reviewed 3 weeks ago via mobile

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Thank Maria K T
Curtis G, Manager at Holiday Inn London - Heathrow Ariel, responded to this review

hkmny
Reviewed 3 weeks ago

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Thank Ben W
IHGService, Guest Relations Manager at Holiday Inn London - Heathrow Ariel, responded to this review

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Amenities

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  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Restaurant
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London - Heathrow Ariel staff and other travellers.
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Questions? Get answers from Holiday Inn London - Heathrow Ariel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid Holiday Inn at all costs really going downhill”
 of 5 bubbles coling652, 24 Mar 2017 | Read review
“Have a high floor .Also buses to take you to airport stops right outside hotel ☺”
 of 5 bubbles janetfoster1950, 23 Feb 2017 | Read review
“Join IHG Priority Club for deals............”
 of 5 bubbles talentpicker, 23 Feb 2017 | Read review
“rooms on the side near the airport so that you can see the planes coming in and out”
 of 5 bubbles catherinelF1653ZD, 20 Feb 2017 | Read review
“Stay somewhere else. Do not stay here if you are trying to impress someone.”
 of 5 bubbles tonyjane, 13 Feb 2017 | Read review
5 of 5