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Premier Inn London Hayes, Heathrow Hotel

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#8 of 12 Hotels in Hayes
Certificate of Excellence
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1 room 2 adults 0 children
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Premier Inn London Hayes, Heathrow Hotel
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436 Reviews from our TripAdvisor Community

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Showing 434: English reviews
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Doncaster, United Kingdom
Reviewed 1 week ago via mobile

Stayed here last week and it was spot on, stayed here last night and was disappointed. The room was OK but bathroom has issues like fluid running down the wall from the extractor fan? This can't be healthy. The food at the grapes was not the best either the Greek salad side tasted bitter and i was up most of...

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Helpful?
Thank pfdn4
Bath, United Kingdom
Reviewed 1 week ago

Good to have parking included in the room price .Convenient for shops and basic eatiing places .Reasonable bus to train station if going to central London. Thought the attached restaurant was a bit pricey for such as basic venue .

Review collected in partnership with premierinn.com
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Helpful?
Thank anne b
Manager-PIHayes, Manager at Premier Inn London Hayes, Heathrow Hotel, responded to this review

Dear anne b, It was such a pleasure to have read your review about your recent stay with us at Premier Inn at Hayes Heathrow. We are very pleased to hear that, you liked most aspects of our hotel mainly our convenient location, with our proximity to Central London and our free parking facilities. Thank you for your comments! We...

Bedford, United Kingdom
Reviewed 1 week ago

Hotel was fine, clean, modern and good value for money, however the Beefeater Restaurant that is connected to the Premier Inn is very shabby and run down and if I was passing, I would not choose to eat in this restaurant simply because it looks a mess from the outside, upstairs window boarded up, tatty window boxes with dead flowers...

Review collected in partnership with premierinn.com
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Helpful?
Thank sjb175
Manager-PIHayes, Manager at Premier Inn London Hayes, Heathrow Hotel, responded to this review

Dear sjb175, It was such a pleasure to have read your review about your recent stay with us at Premier Inn at Hayes Heathrow. We are very pleased to hear that, you liked all aspects of our hotel; mainly our clean, modern decor and value for money. Our adjoining Beefeater Restaurant has just undergone an extensive refurbishment, we hope that...

Reviewed 2 weeks ago via mobile

I have stayed here several times recently to minimise my commute from West Sussex. On every occasion I have been very warmly greeted by the staff on reception and the room has been very clean, comfortable and peaceful. Indeed it has been something of a haven after a long day in a relatively new job for me. My husband has...

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Helpful?
Thank Kathyb1970
Manager-PIHayes, Manager at Premier Inn London Hayes, Heathrow Hotel, responded to this review

Dear Kathyb1970, It was such a pleasure to have read your review about your recent stay with us at Premier Inn at Hayes Heathrow. We are very pleased to hear that, you liked all aspects of our hotel mainly our warm,welcoming and helpful staff, our brilliant location, parking facilities and our adjoining Restaurant. We also enjoyed providing the complimentary hot...

Durham, United Kingdom
Reviewed 4 weeks ago

Getting there was fun in the traffic, and unfortunately having been to many Premier Inns in the past, found this one to be a little disappointing. Thank goodness for the Hypnos bed as I slept well once the noise of people walking about on the creaking floors above had stopped. But it was the closest to Heathrow with suitable parking,...

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Thank Semae5529
Hull
Reviewed 4 weeks ago

After driving 5 hours from Hull, arriving with 3 children and 3 adults for a family bereavement, was very disappointed to find out our two rooms that had been booked, were not available and we had to have them either on different floors or the other end of the hotel from each other. Not the best thing when we were...

Review collected in partnership with premierinn.com
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Thank emmaduval21
London, United Kingdom
Reviewed 4 weeks ago

The staff are so friendly, this is our 2 no visit in a month. Nothing is too much trouble, requested extra pillows, towels and milk all delivered in 5 mins. Room was clean comfortable and well stocked with toiletries etc, even though we chose to take our own. This hotel says due to road can be bit noisy, on both...

Review collected in partnership with premierinn.com
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Thank Misskps
Manager-PIHayes, Manager at Premier Inn London Hayes, Heathrow Hotel, responded to this review

Dear Misskps, It is such a pleasure to have read such a great review about your recent stay with us at Premier Inn at Hayes Heathrow. We are very pleased to hear that, you have enjoyed and liked all aspects of our hotel including our accessible facilities, our welcoming and helpful staff and fantastic Housekeeping department. We look forward to...

Birmingham, United Kingdom
Reviewed 4 weeks ago

It was ok for one night. I didn't think the hotel was in very good condition and could do with being refurbished. The staff were very helpfull and parking was good as is the location if visiting that area. The rooms are ok size but the bathroom was a little cramped. The heating was a bit iffy too.

Review collected in partnership with premierinn.com
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Thank 875amrikm
Manager-PIHayes, Manager at Premier Inn London Hayes, Heathrow Hotel, responded to this review

Dear 875amrikm, It was such a pleasure to have read your review about your recent stay with us at Premier Inn at Hayes Heathrow. We are very pleased to hear that, you liked most aspects of our hotel mainly our welcoming and helpful staff and our brilliant location, your other comments have been noted. We look forward to welcoming you...

Derby, United Kingdom
Reviewed 9 January 2017

Slept really well in these amazingly comfy beds! We have family that live nearby so we stay here and then spend important family time together! The staff are always fantastic, the rooms clean. And never had a bad night sleep!

Review collected in partnership with premierinn.com
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Thank Nicki-Beth
Manager-PIHayes, Manager at Premier Inn London Hayes, Heathrow Hotel, responded to this review

Dear Nicki-Beth, It was such a pleasure to have read such a great review about your recent stay with us at Premier Inn at Hayes Heathrow. We are very pleased to hear that, you have enjoyed and liked all aspects of our hotel including our exceptionally comfortable beds, our welcoming and helpful staff and fantastic Housekeeping department. We look forward...

burlescombe
Reviewed 4 January 2017

staff very supportive of our needs with 2 children with autism. relaxed and friendly. They were happy to help when we needed things and were happy to chat when we were stuck walking our toddler around at night when she was not tired.

Review collected in partnership with premierinn.com
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Thank andrew s
Manager-PIHayes, Manager at Premier Inn London Hayes, Heathrow Hotel, responded to this review

Dear andrew s It was such a pleasure to have read such a great review about your recent stay with us at Premier Inn at Hayes Heathrow. We were very pleased to hear that you enjoyed and liked all aspects of our hotel especially our friendly and helpful staff. We look forward to welcoming you back to many more great...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
Official Description (provided by the hotel)
Twenty minutes from the airport and handy for heading to up to RAF Northolt or over to Wembley ... more   less 

Additional Information about Premier Inn London Hayes, Heathrow Hotel

Address: 362 Uxbridge Road, Hayes UB4 0HF, England
Region: United Kingdom > England > Greater London > Hayes
Price Range: £53 - £99 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Hayes, Heathrow Hotel 3*
Number of rooms: 86
Reservation Options:
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Also Known As:
Premier Inn Hayes Heathrow Hotel Hayes
Premier Inn London Hayes, Heathrow Hotel Greater London
Hotel Style:
#2 Family Hotel in Hayes
#5 Romantic Hotel in Hayes
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn London Hayes, Heathrow Hotel staff and other travellers.
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Questions? Get answers from Premier Inn London Hayes, Heathrow Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Airport hotel good parking just lots of contractors as guests noisy”
 of 5 bubbles arrowrider, 23 Nov 2016 | Read review
“Top floor rooms are quieter, if you ask they will put you at the end of the corridor that is away from the stairwell. Room 228 was good.”
 of 5 bubbles 346BenW, 17 Oct 2016 | Read review
“Don't leave the window open! You will regret it as its bloody noisy outside!”
 of 5 bubbles LennyB75, 5 Oct 2016 | Read review
“No tip - my room was very quiet, though not too sunny.”
 of 5 bubbles L4433JXterryc, 22 May 2016 | Read review
“upstairs are quiter but no lift”
 of 5 bubbles 22Atomic, 11 Jan 2016 | Read review
5 of 5