We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Hotel London-Heathrow

Is this your business?
Save
Traveller (496)
Room & Suite (418)
Dining (80)
Membership_Slide_Up_Placement_on_Hotel_Review_Price_Refresh
Watch prices for this hotel.
We’ll alert you of any changes.
Sign up
Overview
  • Excellent36%
  • Very good42%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“the club lounge”(173 reviews)
“indian restaurant”(142 reviews)
“two double beds”(59 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Crowne Plaza Hotel London-Heathrow
Special Offer: Book Direct and Save
Hotel deals
Offers from Crowne Plaza Hotel London-Heathrow
Special Offer: Book Direct and Save
Hotel deals
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$106.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all West Drayton hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "bc0834eb2dd649c4a8a923ed403de0f9", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":193680,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[109293181],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":4,"year":2018},"checkout":{"day":30,"month":4,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":106,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"bc0834eb2dd649c4a8a923ed403de0f9","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":111,"lowestMetaPrice":106,"additionalPartner":false,"highestMetaPriceDisplay":111,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":111,"lowestMetaPrice":106,"highestMetaPriceDisplay":111,"hotelName":"Crowne Plaza Hotel London-Heathrow","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImJjMDgzNGViMmRkNjQ5YzRhOGE5MjNlZDQwM2RlMGY5IiwiQUlLIjoiMDcxNjY0MGM1MWFiNDIzYTg3ZGY1YmM0ZmM1ODNkYzAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "29/04/2018", "checkOut": "30/04/2018", "lowestPrice": "US$106", "hasDates": true, "hacComplete": false, "contentIdMappings": {"109293181":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (3,173)
Filter reviews
3,059 results
Traveller rating
1,146
1,210
434
160
109
Traveller type
Time of year
LanguageEnglish
More languages
1,146
1,210
434
160
109
Show reviews that mention
All reviewsthe club loungeindian restauranttwo double bedsirish barhealth clubmain restaurantleisure facilitiescar parkgood sizehoppa busmini barroom was largean upgradebusy hoteldays parkingstayed here for one nightlong flight
FilterEnglish
Updating list...
1 - 5 of 3,059 reviews
Reviewed yesterday via mobile

Your first impression is the hotel looks a little tired and dated but once inside you are back to the normal Crowne Plaza ‘standard’ (which is good!). The rooms are large, clean and comfortable beds & the blackout curtains ensure a good sleep whatever the...More

Thank Mark W
Hotel's Favourite
Reviewed 17 December 2017 via mobile

Crowne Plaza is my preferred hotel brand when I want value for money, comfort and service. The Crowne Plaza at Heathrow lived up to my expectation. My wife and I stayed there for a night after arriving in the evening on a long haul flight...More

3  Thank MarcusLC61
Response from AmanBhuiyan, Guest Relations Manager at Crowne Plaza Hotel London-HeathrowResponded 18 December 2017

Dear MarcusLC61, Thank you for staying with us and for sharing your feedback on TripAdvisor, it is much appreciated. We do take your feedback very seriously as it helps us to improve our service and facilities. I will pass your comments onto Issy who is...More

Reviewed yesterday

We stayed on the 17th April to enable us to connect with an early flight on the 18th There wasn’t any hot water on the morning of checkout , hence we had a cold shower . A good way to start our vacation . They...More

Thank John B
Reviewed yesterday via mobile

We booked this hotel as we need to get to Heathrow in the morning. I have to say it has been fabulous and beyond our expectations.... A special shout out to Keerthisha on reception who was funny, engaging and super helpful. Patricia in the bar...More

Thank Suzie S
Reviewed 4 days ago

It was back in 1997 that I last used this hotel when departing on honeymoon and hotel is much more dated and tired than I remember. It was also packed with guests departing for Easter holidays. We took a stay and parking offer with on...More

Thank Jonathan W
Response from AmanBhuiyan, Guest Relations Manager at Crowne Plaza Hotel London-HeathrowResponded 3 days ago

Dear Jonathan W, Thank you for staying at the Crowne Plaza London - Heathrow over the Easter period and sharing your comments online. As you mentioned our car park was very busy during the holiday and the weather condition did not make things any easier...More

View more reviews
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Internet
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$103 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in West Drayton
#3 Business Hotel in West Drayton
#3 Romantic Hotel in West Drayton
#4 Family Hotel in West Drayton
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$103 - US$186 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in West Drayton
#3 Business Hotel in West Drayton
#3 Romantic Hotel in West Drayton
#4 Family Hotel in West Drayton
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (496)
Room & Suite (418)
Dining (80)
Pool & Beach (25)
Amenities (130)
Business Centre & Event Rooms (15)
Questions & Answers
Ask a question
dawn644
7 April 2018|
AnswerShow all 7 answers
Response from Amy P | Reviewed this property |
Hi Dawn, I’m not sure but I don’t think it would be much as the hotel is so very close to the airport. Before booking a taxi I would definitely recommend looking into whether the Hopper Bus goes to Terminal 4 from there... More
2
Votes
michelle197810
1 February 2018|
AnswerShow all 4 answers
Response from LarryJ917 | Reviewed this property |
You'd be much better off to take a bus to Heathrow and a taxi from there,
0
Votes
Caryll G
26 January 2018|
AnswerShow all 10 answers
Response from AmanBhuiyan | Property representative |
Dear Caryll G, unfortunately it is a non smoking hotel. Regards, Aman
0
Votes
Room Tips
"Ask for a room far away from the stairwell"
Read review
"Club rooms are better and have a separate club lounge for complimentary snacks and drinks."
Read review
"The Executive room we stayed in was nothing special"
Read review
"For a good nights sleep ask for a room that overlooks the rear car park, away from the road."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing