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Crowne Plaza Hotel London-Heathrow

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Crowne Plaza Hotel London-Heathrow
Crowne Plaza Hotel London-Heathrow
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2,603 Reviews from our TripAdvisor Community

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Showing 2,511: English reviews
Reviewed yesterday NEWvia mobile

I stayed here for one night. The receptions staff are very nice - I can not fault them in anyway. Even the housekeeping staff were keep to greet upon waking past. The ground floor of the hotel is very nice with several different restaurants to choose from - a bar where you can order sandwiches/mains etc. A restaurant and also...

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Thank Siobhan M
Nottingham, United Kingdom
Reviewed 2 days ago NEWvia mobile

We have stopped here before and will again the rooms are excellent and so are the facilities parking while we are on holiday was included in the price along with dinner and breakfast. This is always a good place to start your holiday, shuttles to the airport are regular and only take circa 20 minutes

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Thank Richard P
Birmingham, United Kingdom
Reviewed 2 days ago NEWvia mobile

Hotel has great service stopped over after Christmas shopping in London. Facilities great to use , pool sauna jacuzzi steam room. Hotel room lovely fully equipped staff happy to help & stock up. Breakfast good value for money. Handy for parking & jumping back on the motorways.

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Thank Monkey6536
London
Reviewed 2 days ago NEW

We were booked on an early morning flight and decided to reserve a room at the airport and so avoid the morning traffic on the M25. Reception was very efficient and friendly - its a transit hotel but run well Though the hotel is modern and impersonal that cold face is compensated for by the very professional staff

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Thank 356mike
Reviewed 2 days ago NEW

The hotel is very close to the airport. It was less than a 10 minute cab ride from the terminal to the hotel. Check-in was fairly quick and the employee was nice. However, the check-in employee offered no information regarding the hotel (elevator location, food options and times, nothing). ROOM (#1357) The room is outdated. When you walk in there...

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Thank JonnyBlaze777
Blackpool, United Kingdom
Reviewed 3 days ago NEWvia mobile

My wife and I had booked the hotel attached to Terminal 5, a club room. Prior to arrival, I contacted them to ask if they served sparkling wine in the club lounge. I was told no, and after the exchange of a few emails with them, I cancelled. I am a Spire Elite IHG member, so booked using points at...

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Thank Tim G
Reviewed 5 days ago NEWvia mobile

Stayed for a week on business and would come back for either business or pleasure. Rooms are of good service, good sized desk to work at. Bathroom well stocked with fluffy towels and toiletries. Hospitality tray stocked each day. Food and waiting staff in restaurant made dining a pleasure

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Thank latinmeadow25
Barnet, United Kingdom
Reviewed 6 days ago NEWvia mobile

Only stayed one night just so we could get our flight in the morning. We arrived very late the night of our check in which didn't bother the hotel they asked what floor would be best suited for us and only made us aware even at the time we arrived they could still make us food. The gentleman at reception...

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Thank kerrylouu
Ottawa, Canada
Reviewed 6 days ago NEW

Stayed for 1 night before flight - which is probably the case for 99% of the guests. Cheap airport shuttle available. Would stay here again if flying from Heathrow. Staff were pleasant. Several food options within the hotel (some are for 18+ only) and not many budget choices, but hard to get elsewhere on foot due to lots of traffic....

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Thank BritA1
Reviewed 1 week ago

it was good stay, room was clean , breakfast was good . howe// POOL area was very dirty , especially men changing room shower area was very dirty and it seems all staff can use the facility at the same time as guest so it was full of staff that finished their shift (restaurant staff). this area need urgent attention...

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Thank 436siavashe

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The newly refurbished Crowne Plaza London Heathrow Hotel is conveniently located for all Heathrow airport terminals including the new Terminal 5. In addition M4 & M40 are only minutes away. The Hotel is just 2 minutes from Stockley Park. Complimentary transfers offered to Stockley Park whilst Bedfont Lakes Business Park is only a short drive away. Crowne Plaza London Heathrow is an ideal base while on Business or to explore Central London, Legoland Windsor, Ascot Racecourse, Wembley and Twickenham. All bedrooms are spacious, modern & equipped with air conditioning and high speed internet. The Hotel offers family rooms & accessible rooms including one with hoist facilities. Why not upgrade to the Club floor with access to Crowne Plaza Club Lounge where you can enjoy complimentary Continental Breakfast, complimentary WiFi in the lounge, drinks & canapés. Crowne Plaza London Heathrow is the place to Meet with 23 meeting and conference rooms for up to 200 delegates. All conference rooms have natural daylight and WiFi. Crowne Plaza London Heathrow is the ideal Legoland hotel for exploring all the park has to offer with journey times to the park of only 20 minutes The Hotels Leisure Club Spirit boasts Heathrow's largest indoor pool, whirlpool, sauna and fully equipped gym and treatment rooms. Uniquely the hotel has a 9 hole golf course. ... more   less 

Additional Information about Crowne Plaza Hotel London-Heathrow

Address: Stockley Road, West Drayton UB7 9NA, England
Region: United Kingdom > England > Greater London > West Drayton
Price Range: £70 - £119 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel London-Heathrow 4*
Number of rooms: 465
Reservation Options:
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Also Known As:
Crowne Plaza London Heathrow
Crowne Plaza West Drayton
Crowne Plaza Heathrow
Crowne Plaza Hotel London-Heathrow West Drayton, Greater London
Hotel Style:
#2 Luxury Hotel in West Drayton
#3 Romantic Hotel in West Drayton
#3 Business Hotel in West Drayton
#4 Family Hotel in West Drayton
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel London-Heathrow staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel London-Heathrow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you plan to use the pool/ fitness centre ask for a room on that side of the hotel.”
 of 5 bubbles BritA1, 30 Nov 2016 | Read review
“Request an upgrade.”
 of 5 bubbles Z93YMdaveh, 15 Nov 2016 | Read review
“I was allocated 3rd floor, it was a good quiet room, but I am sure most rooms could be described as same.”
 of 5 bubbles LindaR511, 6 Nov 2016 | Read review
“Make sure there is a mirror with a plug point if you ladies wish to do your hair”
 of 5 bubbles Jennyanydots111, 3 Nov 2016 | Read review
“Ask for a Room close to the Elevator”
 of 5 bubbles , 29 Oct 2016 | Read review
5 of 5
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