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Crowne Plaza Hotel London-Heathrow

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Crowne Plaza Hotel London-Heathrow
Crowne Plaza Hotel London-Heathrow
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2,705 Reviews from our TripAdvisor Community

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Showing 2,607: English reviews
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Faversham, United Kingdom
Reviewed yesterday NEW

We booked two rooms, one with parking and one without. Parking was not as good as expected as it was necessary to park all the way at the rear of the hotel on a grass bank. Rooms are a good size, although a little dated. Very comfortable beds with good choice of pillows. Great bathroom. Very disappointed with food served...

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Helpful?
Thank KerryKC
Epsom, United Kingdom
Reviewed yesterday NEW

Some rooms in the hotel are noise room. I had room 4362. I had a very bad night sleep as had fan going all night and lorries arriving at 4.30 delivering food to the hotel. In the morning I made complaints to the staff but the person did not care.

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1Thank Newboy54
Swansea, United Kingdom
Reviewed 2 days ago NEWvia mobile

Stayed here in early Feb 2017 the night before an early morning flight. Car parked for two weeks in their car park. Nice clean hotel, friendly staff, accommodation good and reasonably priced. Bar and restaurant a little expensive however didn't expect it to be any different. Was told to park car on a grass bank. Tried to, however we got...

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Thank GRMORGAN
Reviewed 3 days ago NEWvia mobile

Stayed here tonight and overall it's a good experience. The rooms are today and up to date and the price very reasonable considering how close to the airport and London it is. Tried the leisure club too which was good too but in honesty needs a better cleaning regime but it didn't stop me enjoying the sauna. Food and drink...

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Helpful?
Thank Nigel C
Matt S, Guest Relations Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear Nigel C, Thank you for your review following your recent stay at the Crowne Plaza London-Heathrow. I am glad to hear the hotel was to your satisfaction. I look forward to welcoming you again in the near future. Warmest regards, Matt Spoard Senior Guest Relations Manager

Nottingham, United Kingdom
Reviewed 4 days ago NEW

I booked this hotel as the price included free parking for 15 days while I was away in Santa Monica. Finding a parking place was a nightmare, with cars crammed in every available spot including places with double yellow lines. Be warned! The hotel is modern and the room was excellent: clean and comfortable and well appointed. Corridors were also...

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Helpful?
Thank Dave H
Matt S, Guest Relations Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear Dave H, Thank you for your review following your recent stay at the Crowne Plaza London-Heathrow. I am glad to hear you enjoyed the hotel, the week when you stayed we did experience some issues in our overflow car parking area which caused the others areas to become busier than usual. We hope this does not discourage you from...

St Austell, United Kingdom
Reviewed 4 days ago NEW

We had a club room on the way out and a standard room on the way back and both were very comfortable. The Indian Restaurant (Erika) served excellent food. The front desk, room service, room cleaning and breakfast were all superb.

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Helpful?
Thank Michael R
Matt S, Guest Relations Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear Michael R, Thank you for your review following your recent stay at the Crowne Plaza London-Heathrow. I am glad to hear the hotel was to your satisfaction and the fact you also really loved Eriki Indian. I look forward to welcoming you again in the near future. Warmest regards, Matt Spoard Senior Guest Relations Manager

Poole, England, United Kingdom
Reviewed 5 days ago NEW

As a training business, we use numerous hotels and conferences facilities, and the Crowne Plaza sets the highest standard each and every time. From professional and friendly staff, to quality food served during lunch and breaks, this venue cannot be faulted.

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Helpful?
Thank Pete T
Matt S, Guest Relations Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear Pete T, Thank you for your review following your recent stay at the Crowne Plaza London-Heathrow. I am glad to hear the conference facilities are to your liking and you feel we set a very high standard. I look forward to welcoming you again in the near future. Warmest regards, Matt Spoard Senior Guest Relations Manager

Rayleigh, United Kingdom
Reviewed 5 days ago NEWvia mobile

We stayed for the weekend: 17th, 18th and 19th February with a group of over a hundred friends who, every year, converge on the hotel from all over the country. We have returned year after year because the staff have always done such a good job of making us feel welcome and helping us to have a truly successful and...

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Thank PrincessFruitBat
Reviewed 6 days ago NEWvia mobile

Excellent service. Well looked after bedroom with good facilities. Despite being an airport hotel it felt very friendly and welcoming. Breakfast was particularly well served and prepared. Will certainly return again.

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Helpful?
Thank Tim R
Matt S, Guest Relations Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear Tim R, Thank you for your review following your recent stay at the Crowne Plaza London-Heathrow. I look forward to welcoming you again in the near future. Warmest regards, Matt Spoard Senior Guest Relations Manager

Reviewed 1 week ago NEW

I use this place quite a lot and know most of the staff, good service and prices. The best bit is that is has swimming pool, sauna, steam roo and so on. Nice rooms, bit dated but ok and cheap for the night.

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Helpful?
Thank adderish .
Matt S, Guest Relations Manager at Crowne Plaza Hotel London-Heathrow, responded to this review

Dear Adderish, Thank you for your kind review from you stay at Crowne Plaza London-Heathrow. I am glad to hear you enjoy the leisure facilities and feel the rooms are nice. We look forward to welcoming you back soon. Warmest regards, Matt Spoard Senior Guest Relations Manager

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The newly refurbished Crowne Plaza London Heathrow Hotel is conveniently located for all Heathrow airport terminals including the new Terminal 5. In addition M4 & M40 are only minutes away. The Hotel is just 2 minutes from Stockley Park. Complimentary transfers offered to Stockley Park whilst Bedfont Lakes Business Park is only a short drive away. Crowne Plaza London Heathrow is an ideal base while on Business or to explore Central London, Legoland Windsor, Ascot Racecourse, Wembley and Twickenham. All bedrooms are spacious, modern & equipped with air conditioning and high speed internet. The Hotel offers family rooms & accessible rooms including one with hoist facilities. Why not upgrade to the Club floor with access to Crowne Plaza Club Lounge where you can enjoy complimentary Continental Breakfast, complimentary WiFi in the lounge, drinks & canapés. Crowne Plaza London Heathrow is the place to Meet with 23 meeting and conference rooms for up to 200 delegates. All conference rooms have natural daylight and WiFi. Crowne Plaza London Heathrow is the ideal Legoland hotel for exploring all the park has to offer with journey times to the park of only 20 minutes The Hotels Leisure Club Spirit boasts Heathrow's largest indoor pool, whirlpool, sauna and fully equipped gym and treatment rooms. Uniquely the hotel has a 9 hole golf course. ... more   less 

Additional Information about Crowne Plaza Hotel London-Heathrow

Address: Stockley Road, West Drayton UB7 9NA, England
Region: United Kingdom > England > Greater London > West Drayton
Price Range: £67 - £134 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel London-Heathrow 4*
Number of rooms: 465
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, IHG, Priceline and Booking.com so you can book your Crowne Plaza Hotel London-Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza London Heathrow
Crowne Plaza West Drayton
Crowne Plaza Heathrow
Crowne Plaza Hotel London-Heathrow West Drayton, Greater London
Hotel Style:
#2 Luxury Hotel in West Drayton
#3 Business Hotel in West Drayton
#3 Romantic Hotel in West Drayton
#4 Family Hotel in West Drayton
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel London-Heathrow staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel London-Heathrow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's a LARGE property - rooms at the far end of a wing require quite a long walk to get to reception and the restaurants!”
 of 5 bubbles KerryKC, 28 Feb 2017 | Read review
“Choose another hotel”
 of 5 bubbles lesley4132, 22 Feb 2017 | Read review
“The hotel is huge. Cannot advise on rooms but ours on second floor were good.”
 of 5 bubbles jude9999_10, 14 Feb 2017 | Read review
“We faced the car park which seemed fairly quiet”
 of 5 bubbles WarwickshireMarakesh, 22 Jan 2017 | Read review
“Perfect for staying overnight and leaving car (free of charge) during you time away from UK”
 of 5 bubbles LyndaC990, 10 Jan 2017 | Read review
5 of 5