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Holiday Inn London-Gatwick Airport

2,046 reviews
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Traveller (164)
Room & Suite (138)
Dining (41)
Overview
  • Excellent25%
  • Very good43%
  • Average22%
  • Poor6%
  • Terrible4%
Travellers talk about
“executive room”(47 reviews)
“the bus”(208 reviews)
“one night”(180 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
3.0 Star Hotel
All hotel details
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Reviews (2,046)Write a Review
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514
812
448
119
93
Show reviews that mention
All reviewsexecutive roomthe busone nightgatwick airportcar parknorth terminaltrouser pressan early flightper person each wayper adultnext morninggood nights sleeppre flight staycheck in was quicknight staybooked this hotelleave the car
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1 - 5 of 1,986 reviews
Reviewed yesterday via mobile

Nice clean hotel booked the night before our flight and left car for 15 night. Had shuttle bus to airport. Food was very good evening meal and breakfast would recommend. Cars are parked behind hotel which is very handy. They move it when youcome back...More

Thank Dorothy T
Hotel's Favourite
Reviewed 4 weeks ago

Over the years I have organised lots of functions- corporate nights for 500 down to private dinners for 20 and generally big 'chain' hotels are pretty mediocre when it comes to mass catering. BUT NOT at Holiday Inn Gatwick, last Saturday was a black tie...More

1  Thank rs0808
Response from operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick AirportResponded 4 weeks ago

Dear Guest Thank you for your review I was so happy to read that you enjoyed the Southern Car Clubs Annual Dinner and look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards Jackie

Reviewed 2 days ago via mobile

Stayed here tonight, on arrival was told I had to pay again even though I said I had booked and paid on line, quite rude man who was actually the night manager ( shocking customer services ) said again I hadn’t paid in a rather...More

Thank emmabee08
Reviewed 1 week ago

Stayed here pre flight to Barbados as part of a package. There is a refurbishment underway, and so we didn't experience it at it's best....Easy to find and parking straight forward. Reception was busy but very efficient and knowledgeable , room was old and tired...More

1  Thank Debs O
Response from operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick AirportResponded 4 days ago

Dear Guest Thank you for your review I was glad to read that you enjoyed your breakfast and look forward to seeing you once the refurbishment has been completed and look forward to welcoming you back to the Holiday Inn London - Gatwick Airport Regards...More

Reviewed 1 week ago via mobile

Booked hotel with parking for 1 night prior to holiday and left the car for a further 7. Hotel was undergoing renovation however they made the most of the space they had still fully catering for everyone’s needs when it came to food and drink....More

Thank Hellz1988
Response from operationsmgr2016, Guest Relations Manager at Holiday Inn London-Gatwick AirportResponded 1 week ago

Dear Guest Thank you for your review I was happy to read you enjoyed your pre holiday stay and look forward to welcoming you back to the Holiday Inn London - Gatwick AIrport Regards Jackie

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$85 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$85 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (164)
Room & Suite (138)
Dining (41)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Mari6
13 February 2018|
AnswerShow all 3 answers
Response from nessmorgan | Reviewed this property |
Hi, £3.00 per person each way
2
Votes
Connie C
10 August 2017|
AnswerShow all 2 answers
Response from annsworldtour | Reviewed this property |
Yes no problem
0
Votes
DrEmmaPreece
6 August 2017|
Answer
Response from operationsmgr2016 | Property representative |
Hi Yes there is a shuttle service to the hotel Regards Jackie
0
Votes
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12345610
Room Tips
"As far as possible away from the lifts."
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"High floor room"
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"Ask for a ground floor if you are elderly or infirm."
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"Go to a different hotel."
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