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Holiday Inn London-Gatwick Airport

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Traveller (182)
Room & Suite (138)
Dining (41)
Overview
  • Excellent25%
  • Very good43%
  • Average22%
  • Poor6%
  • Terrible4%
Travellers talk about
“executive room”(48 reviews)
“the bus”(211 reviews)
“one night”(189 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Offers from Holiday Inn London-Gatwick Airport
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Reviews (2,085)
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Traveller rating
523
827
454
123
97
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523
827
454
123
97
Show reviews that mention
All reviewsexecutive roomthe busone nightgatwick airportcar parkan early flightsouth terminalper person each waydays parkingper adultgood nights sleepnext morningbar and restaurantpre flight staycheck in was quicknight staybooked this hotel
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831 - 835 of 2,024 reviews
Reviewed 13 September 2015

Functional hotel where you just want to stay somewhere close to the airport. Used the parking option whilst we were on holiday, Shuttle bus from the hotel to the airport (£6 return for an adult) was very handy. Reception team friendly and easy check in...More

Thank lol48
Response from Jackie H, Guest Relations Manager at Holiday Inn London-Gatwick AirportResponded 15 September 2015

Thank you for your review. I am glad you had an enjoyable overnight stay here at the Holdiay Inn London - Gatwick AIrport and look forward to welcoming you back. Kind Regards Jackie

Reviewed 12 September 2015

Was a very clean Hotel, room was nice. The bus shuttle to Gatwick was on time with plenty of room to store cases ,staff were very helpful and pleasant could not fault anything our car was where we left it for our return thank you...More

Thank nunwick
Response from Jackie H, Guest Relations Manager at Holiday Inn London-Gatwick AirportResponded 15 September 2015

Thank you for your review. I am glad you had an enjoyable stay and look forward to welcoming you back to the Holdiay Inn London - Gatwick Airport Kind Regards Jackie

Reviewed 10 September 2015

We stayed at the holiday inn for an early flight to Greece from gatwick. The room was booked with airport through my holiday company and it seemed reasonable. However my first surprise was that we has to pay £10 to use the car park overnight...More

1  Thank Charlotte N
Response from Jackie H, Guest Relations Manager at Holiday Inn London-Gatwick AirportResponded 15 September 2015

Thank you for your review with regards to your overnight stay. I am sorry to hear you were not happy with the service here at the Holiday Inn London - Gatwick Airport. If you wish to discuss the issues futher please do not hesitate to...More

Reviewed 9 September 2015

Stayed here before an early flight to Gran Canaria. Easy to find and to check in. The parking was hit and miss but there were spaces, you just had to find them!!! A great rate with £10.00 on top for the parking. The hotel was...More

Thank SteveHutch48
Response from Jackie H, Guest Relations Manager at Holiday Inn London-Gatwick AirportResponded 15 September 2015

Thank you for your review and glad you had a enjoyable stay and we look forward to welcoming you back. Kind Regards Jackie

Reviewed 9 September 2015

We stayed here for one night before a 6.30am flight from Gatwick. On check in after queuing for a while (entertaining a 7 and 4 year old), we went to our room to discover it hadn't been cleaned. Back to reception..to queue again to be...More

Thank Susan S
Response from Jackie H, Guest Relations Manager at Holiday Inn London-Gatwick AirportResponded 15 September 2015

Thank you for your review I am sorry to hear you did not enjoy your overnight stay here at the Holiday Inn London - Gatwick Airport. If you wish to discuss this further please do not hesiate to contact me direct Kind Regards Jackie admin@higatwickairport.com

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About
Amenities
Top amenities
Free Internet
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$84 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$84 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (182)
Room & Suite (138)
Dining (41)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Lynda M
8 April 2018|
AnswerShow all 3 answers
Response from 841nigel45 | Reviewed this property |
You leave the car in the car park which appears to be secured and there is security provided by the hotel.
1
Vote
katie3659
19 March 2018|
Answer
Response from David P | Reviewed this property |
Not early enough for early flights DP
1
Vote
Mari6
13 February 2018|
AnswerShow all 3 answers
Response from VillageLady234 | Reviewed this property |
Hi, £3.00 per person each way
2
Votes
Room Tips
"I'm not sure they offer a choice - but all the rooms I used were of a high quality."
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"Rooms are bigger and nicer that its competitors"
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"Do not choose a corner room adjacent to the hallway, the doors are not sound proof and as everyone walks by..."
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"just avoid the hotel"
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