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BEST WESTERN Gatwick Skylane Hotel

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BEST WESTERN Gatwick Skylane Hotel
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951 Reviews from our TripAdvisor Community

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Showing 935: English reviews
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Milton Keynes, United Kingdom
Reviewed 6 days ago NEWvia mobile

This hotel does what it says on the tin - it's clean and modern but fairly basic. I debated whether to give 3 or 4 out of 5 and decided on 4 as it was good value. I found the service only average and the shuttle bus thing was a bit of a faff. The fire alarm went off about...

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Helpful?
Thank David L
Leeds
Reviewed 1 week ago

This hotel clearly is happy to take money from people who need a cheap hotel near Gatwick, but have no interest in quality or service. The room was run-down, the beds uncomfortable, the heating didn't work. Breakfast was poor and served by one poor waitress who was uninterested, but was clearly under pressure serving everyone and cooking. The place smelt...

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Thank TudorEdward
Addlestone, United Kingdom
Reviewed 1 week ago

We stayed at this hotel before our early morning flight from Gatwick. A great meal in the restaurant at avery reasonable price. When we went down for our 5:30 taxi, it had apparently not been booked, but there was a taxi there anyway which took us to the airport. On return, I phoned as we were going through customs.........they would...

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Thank DcWilliams
Gravesend, United Kingdom
Reviewed 1 week ago

Nearly cancelled our booking due to awful reviews, but some of the issues must have been resolved. Our receptionist was friendly and efficient, the room clean and warm. There were noise problems but you tend to get that in airport hotels with guests up very early and arriving very late. Had an evening meal, staff were pleasant, food not great,...

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Thank mogardner
Lowestoft, England, United Kingdom
Reviewed 1 week ago

We stayed here on in January17 for an overnight before flying out following morning,main reason for stay because it is listed as a Best Western but it doesn't live up to other s have stayed in.Rooms very tired staff full of attitude customer service appalling they need to be sent back to school to learn how to treat customers. They...

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Thank Dave B
Cambs
Reviewed 1 week ago

We stayed at this hotel for the first time as our usual hotel was fully booked and we wanted somewhere to leave the car while we were away. It is quite basic but adequate. The rooms are not a bad size and spotlessly clean. The room was freezing but once we fiddled with the heating it was OK. The restaurant...

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1Thank MargaretCambs
Plymouth, United Kingdom
Reviewed 2 weeks ago via mobile

Ok so I didn't put my key in the slot to put the heating on but I thought that the receptionist might have told me that! Still, once I figured that one out the room heated up and I was ok. It was convenient for my stay which was not far from my brothers place which was were I got...

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Thank BigRab78
cymru
Reviewed 3 weeks ago

We wanted somewhere to leave the car while we were away for 2 weeks and this was good value. Stayed one night before flying from Gatwick early next morning. Hotel bus took us to the airport which was about 15 mn away. On return we had to wait about 45mn for the bus to pick us up because of the...

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Thank kre245
Pease Pottage, United Kingdom
Reviewed 3 weeks ago

Excellent value for money. Comfortable bed, quiet rooms, convenient to Gatwick and great food. Staff always friendly and very polite. Wifi a bit strange, but not important. Overall, very good value for the money.

Review collected in partnership with Best Western
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Thank simonpZ1848ZQ
Lowestoft, United Kingdom
Reviewed 3 weeks ago

stayed here for 1 night before flying to cape verde for 14 nights and paid in advance for using the shuttle service to the airport 5 .00 each way. All okay going but when we arrived back at 11pm thursday due to flight being delayed 1 hour and telephoned for the shuttle bus to pick us up, the receptionist man...

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1Thank Sue B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
Official Description (provided by the hotel)
The BEST WESTERN Gatwick Skylane Hotel, the shortest of short-hauls away from London Gatwick Airport, is ideal for overnight stays en route to foreign destinations and just the ticket for short breaks close to London too. The hotel is as affordable as it is affable, combining great value with friendly service and warm Best Western personality. And as you would expect from a conveniently located London Gatwick Airport hotel, we offer parking and transfers to make your journeys a joy. Situated in the south east of England, the BEST WESTERN Gatwick Skylane Hotel also puts you within touching distance of Central London, with a 45 minute train ride making departures to London Gatwick Airport equally hassle free. From our bar to our breakout areas and our restaurant to our rooms, the hotel has everything you might need for functions, conferences, meetings, weddings, private parties and great nights sleeps! ... more   less 

Additional Information about BEST WESTERN Gatwick Skylane Hotel

Address: 34 Bonehurst Road, Horley RH6 8QG, England
Region: United Kingdom > England > Surrey > Horley
Price Range: £46 - £88 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Gatwick Skylane Hotel 3*
Number of rooms: 74
Reservation Options:
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Also Known As:
BEST WESTERN Gatwick Skylane Hotel Horley, Surrey
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Gatwick Skylane Hotel staff and other travellers.
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Middlesbrough, United Kingdom

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Questions? Get answers from BEST WESTERN Gatwick Skylane Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room in another hotel”
 of 5 bubbles TudorEdward, 18 Feb 2017 | Read review
“don't book”
 of 5 bubbles Y4779SVsueb, 3 Feb 2017 | Read review
“Ask for a Room that has a towel rail that works .”
 of 5 bubbles Waspie11, 24 Jan 2017 | Read review
“All rooms are noisey, and facilities poor.”
 of 5 bubbles sheilakroath, 22 Oct 2016 | Read review
“Not quiet very noisy rooms”
 of 5 bubbles loudenley67, 19 Oct 2016 | Read review
5 of 5