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Heritage Park Hotel

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1 room 2 adults 0 children
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Heritage Park Hotel
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252 Reviews from our TripAdvisor Community

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Showing 251: English reviews
Talyllyn, United Kingdom
Reviewed 3 days ago NEW

Due to my own fault I had booked, via this hotel's own website, the night before and was subsequently down as a 'no show' when I turned up the next evening expecting my room! The very busy Michael on reception was very understanding and managed to sort out my stupidly and found me a room at no extra cost. Sure...

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Thank Snowdoniatraveller
Winnersh, United Kingdom
Reviewed 6 days ago NEW

The rooms were here grubby and in disrepair. There was a very bad smell in both the corridors and rooms. The main bar and restaurant was cold. The rooms were here grubby and in disrepair. There was a very bad smell in both the corridors and rooms. The main bar and restaurant was cold. In my opinion the hotel was...

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1Thank paulevans3
Bristol, United Kingdom
Reviewed 3 weeks ago

Superior room, on 1st floor had nice additions-sofa, subtle lighting. Bathroom and room comfortably warm. Slight problem with separate curtains, one of which fell down as only held up with velcro. Swimming pool area and changing rooms much improved, though temperature of both suggested the heating had been turned down because it was a quiet Sunday afternoon.

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Thank Clairerose2013
Portsmouth, United Kingdom
Reviewed 4 weeks ago via mobile

You can see this hotel would have been amazing 20-30 years ago but now the decoration and furnishings look dated and worn. We stayed in 112 (opposite the gym) and could hear loud music coming from there from the minute we arrived. At 8.45pm I asked if they could turn it down, which they did. The room was like the...

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Thank Nicole B
Pontypridd, United Kingdom
Reviewed 6 December 2016

Booked the Loft restaurant for sunday lunch and was very impressed. This is a lovely restaurant, the staff were very friendly and helpful. This lunch is a carvery and it was really lovely, a couple of choices of meat and lots of choice of veg. The carvery is a very reasonable price at £6.95 for one course but there is...

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Thank moggyminx
london
Reviewed 20 November 2016 via mobile

We stayed two nights for a family wedding nearby. The hotel is very tired. Strange smell in the corridor. Mould around the edge of the bath. Noisy fan in the bathroom. Lightbulb not working in the bedside light. We saw it had a swimming pool so had brought our swimming things - there was a note on the pool door...

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Thank sueblue5
Ammanford, United Kingdom
Reviewed 15 November 2016 via mobile

My mother in law was staying over night at the hotel so invited me my husband and our son for a evening meal it was dark when we arrived my 1st thought was why would you have your swimming pool on full view of everyone driving into carpark 2nd very noisy outside traffic trains and God knows what else inside...

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1Thank vickidixon1
Reviewed 7 November 2016 via mobile

This place is so tired and worn out! Faulty towers doest cover it....where do I start!!!! Bathroom disgusting full of mould, key cards don't work, under staffed, rooms not made up, TV can't get a signal, when asked for a dry towel for the 4th time they too busy as got a wedding on, we were also the room that...

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1Thank Gillyarrow
Reviewed 6 November 2016 via mobile

We have just enjoyed a great stay at this lovely hotel the staff were amazing a big thank you to levent who went out of his way to get a table for us even though the restaurant was very busy. Our room was great, clean, and a very comfy bed.the food was also very good. We nearly canceled our stay...

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Thank Jacqueline T
Rhondda, United Kingdom
Reviewed 6 November 2016

Attended a wedding night here my first time at this venue , whilst we had a very nice evening and everything went well on the night i must say when u look the place is not really up to standard . Place is looking in need of a mackover ,refurb , drinks were ok but please do the basics right...

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Thank stevep77

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Set at the beginning of the famous and beautiful Rhondda Fawr and Fach Valleys and only a few miles from the town centre of Pontypridd, our Hotel is an ideal base, whether it be Business or Pleasure we are centrally located. The local Train Station Trehafod will provide links to Cardiff and Swansea whilst by car we are only 20 minutes from The Brecon Beacons National Park. We offer all of our guests Free WIFI, Free Car parking and Free use of our Pulse Fitness Centre, with a Pool, Steam-room and Gym, Lounge Bar offering Beers, Wines & Spirits. The Loft Restaurant serves Breakfast, Lunch and Dinner or for a more casual meal try our "Home from Home" dishes in our Lounge Bar. Our Management team who, together with the staff, constantly strive to ensure that guests are made to feel comfortable during their visit. ... more   less 

Additional Information about Heritage Park Hotel

Address: Coedcae Road | Trehafod, Pontypridd CF37 2NP, Wales
Region: United Kingdom > Wales > Southern Wales > Rhondda Cynon Taff > Pontypridd
Price Range: £57 - £97 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Heritage Park Hotel 3*
Number of rooms: 43
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Also Known As:
Heritage Park Pontypridd
Heritage Park Hotel Pontypridd, Wales
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Questions & Answers

Here's what travellers have asked, with answers from Heritage Park Hotel staff and other travellers.
1 question
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Birmingham, United Kingdom
over a year ago

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Questions? Get answers from Heritage Park Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1st floor probably quieter. Order the tea rather than coffee at breakfast.”
 of 5 bubbles Clairerose2013, 22 Dec 2016 | Read review
“Just avoid this place”
 of 5 bubbles Hayley_Oh, 5 Nov 2016 | Read review
“Regularly used for weddings and functions Request room away from function room and entrance”
 of 5 bubbles Bergerac1025, 13 Sep 2016 | Read review
“Ground floor family room are very roomy compared to others”
 of 5 bubbles Cathjohn1, 28 Aug 2016 | Read review
“2nd floor of the hotel”
 of 5 bubbles jonathan30, 10 Aug 2016 | Read review
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