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Mercure Telford Madeley Court Hotel

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961 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Telford Madeley Court Hotel
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Showing 952: English reviews
Warrington, United Kingdom
Reviewed 30 July 2013

My husband and i stayed in this hotel for two nights. Driving up to it we were very impressed with the building, very beautiful. The first night we had dinner at the hotel, the waitresses were very polite and helpful and quite chatty. Down side was, their coffee machine was broken so we couldn't order what we wanted also there...

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Helpful?
2Thank geminiangel67
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

I was concerned to read of your experience and might I start by apologising for the disappointment experienced. If you would like to discuss your stay with me, please do not hesitate to contact me. I do hope that I may have the opportunity to speak with you soon. Regards, Anthony Meadows General Manager.

Barrow in Furness, England, United Kingdom
Reviewed 30 July 2013

We booked a one night stay as a stop over before continuing our travels. We were pleasantly surprised when we arrived at the hotel as it looked a lovely building. We had a relaxing drink at the Lakeside bar before having an evening meal in the restuarant. The food was lovely and we couldn't ask for better service. The problems...

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Helpful?
1Thank Jennifer C
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

I am very sorry that your stay with us was not the relaxing night that had been hoped for. I would welcome the opportunity to discuss this directly with you so please do not hesitate to contact me. Regards, Anthony Meadows General Manager.

London, United Kingdom
Reviewed 29 July 2013

To read the reviews of this four star rated hotel, it would be reasonable to expect a well appointed pleasant hotel. It is nothing of the sort. I stayed in an Executive Room at the hotel for 3 nights from Friday 26 to Monday 29 July. To describe the room as Spartan would be unfair to Spartan rooms. It was...

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Helpful?
1Thank FairlyR8ted
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

I was very concerned to read of your experience at the hotel and I do offer my most sincere apologies that you were disappointed. Please do not hesitate to contact me directly as I would welcome the opportunity to discuss further. Again, I am very sorry and I look forward to speaking with you soon. Regards, Anthony Meadows General Manager.

Lincoln, United Kingdom
Reviewed 27 July 2013

We stayed at the Madeley Court Hotel on the weekend of the 20/07/2013 and it could not have been nicer. The staff were friendly and welcoming and the food was delicious. We were in the old part -'The Gables' while my sister was in the newer part of the Hotel, both were just what we needed for a good nights...

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Helpful?
Thank Mary T
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Thank you for your review and I am pleased that your stay at Madeley Court was a memorable experience. I do appreciate your kind comments, particularly on the service provide by my team and food quality. Hopefully, we shall be welcoming you back soon. Regards, Anthony Meadows General Manager.

Margate, United Kingdom
Reviewed 26 July 2013

We stayed for three nights. The hotel is ideally situated for sightseeing. When we booked in everything was done smoothly and the receptionist was very helpful. The room was in the west wing, clean and more than an adequate size, with all the things that you would be expect in terms of extra towels, pillows etc. We used the restaurant...

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Helpful?
1Thank Frank S
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Thank you so much for taking the time to review your recent stay at Madeley Court. It is great to hear that we looked after you well and I do hope that the recipe for the pea soup is a success. We look forward to seeing you again soon. Regards, Anthony Meadows General Manager.

wellington
Reviewed 26 July 2013

Staff are amazing! (Gemma, Sharon and Lizzie deserve medals!) (but a receptionist sent my daughter to the second floor when her room was on the first!) We had a fabulous weekend with a great wedding but just a few niggles, plug in room not near a mirror, room cleaned after first night and soap removed and not replaced for the...

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Helpful?
Thank nickypitchford
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

I am delighted that we looked after you so well, and it is very kind of you to make particular mention of Gemma, Sharon and Lizzie. Also, I do thank you for your constructive comments on where we can improve our service. On behalf of us all at Madeley Court, we wish you every happiness for the future and we...

Torrevieja, Spain
Reviewed 22 July 2013

Review collected in partnership with Accorhotels.com
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Thank t0nymayes
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Bradford, United Kingdom
Reviewed 18 July 2013

We have just returned from a two night stay in a historic room Oriel. A lovely four poster bed and open fire place. Unlike one of the previous reviewers we did not hear anything from the people in the next room. We do agree with another reviewer that the shower could do with a curtain. If you like something a...

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Thank Couple46
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

It is great to hear that we looked after you well during your recent stay at Madeley Court and thank you for taking the time to write a review, which is appreciated greatly. Your comment has been noted validly about the need for a shower curtain in the Oriel Room and I can confirm that this shall be actioned. Regards,...

Sandbach
Reviewed 17 July 2013

Review collected in partnership with Accorhotels.com
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2Thank conguk
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Birmingham, United Kingdom
Reviewed 17 July 2013

We had an deal which included afternoon tea and dinner and breakfast. Afternoon tea was lovely. The dining room was stunning, our table was right in front of the open fire, but it did lack atmosphere, everybody seemed to be whispering. Dinner was fine. We had a historic room, fab four poster bed and open fire place. Bathroom was very...

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Helpful?
1Thank CnD08
General M, General Manager at Mercure Telford Madeley Court Hotel, responded to this review

Thank you for your review and I am sorry that your stay at the hotel was not memorable for the right reasons. I do recall us discussing this matter following your stay earlier in the year and I trust that the goodwill gesture made went somewhat to compensate. I am encouraged that you would stay with us again and I...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
The Mercure Telford Madeley Court Hotel is one of few hotels steeped in so much history. It offers the ambiance of a beautiful 16th-century manor house with parts of the hotel dating as far back as the 13th century, together with all the facilities you'd expect of a modern hotel. You can relax in the stunning conservatory bar overlooking the lake, take a walk around the walled gardens or just settle down in the library. The hotel can be easily reached from junction 4 of the M54 and is only 4 miles from Telford Railway Station. ... more   less 

Additional Information about Mercure Telford Madeley Court Hotel

Address: Castlefields Way, Madeley TF7 5DW, England
Region: United Kingdom > England > Shropshire > Madeley
Price Range: £56 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Telford Madeley Court Hotel 3*
Number of rooms: 47
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Also Known As:
Madeley Clarion
Clarion Madeley
Mercure Telford Madeley Court Hotel Shropshire
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Telford Madeley Court Hotel staff and other travellers.
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Questions? Get answers from Mercure Telford Madeley Court Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room in the old part are accessed by a very uneven wooden spiral staircase so if unstable or go for the ground floor.”
 of 5 bubbles PeterB344, 26 Mar 2017 | Read review
“room 3 lakeside, overlooking the lake”
 of 5 bubbles 885huggybear, 13 Mar 2017 | Read review
“Need to ask for a bath.”
 of 5 bubbles I2097MNianr, 9 Mar 2017 | Read review
“let them know if you like old or new rooms”
 of 5 bubbles sasmum, 21 Feb 2017 | Read review
“The historic rooms are stunning.”
  • Gallery Bedroom
  • Gallery Bedroom
 of 5 bubbles nicfarley, 12 Feb 2017 | Read review
5 of 5