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Holiday Inn West Kelowna

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Traveller (35)
Room & Suite (19)
Dining (3)
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Overview
  • Excellent25%
  • Very good41%
  • Average22%
  • Poor8%
  • Terrible4%
Travellers talk about
“boston pizza”(13 reviews)
“dairy queen”(5 reviews)
“front desk staff”(16 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Offers from Holiday Inn West Kelowna
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Offers from Holiday Inn West Kelowna
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (232)
There are newer reviews for Holiday Inn West Kelowna
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230 results
Traveller rating
60
88
53
19
10
Traveller type
Time of year
LanguageEnglish
Travelers talk about these amenities: Pets Allowed, Free Wifi, Restaurant, Bar/Lounge, Room Service
60
88
53
19
10
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All reviewsboston pizzadairy queenfront desk staffin house restaurantoutdoor poolexercise roomoff the highwaytim hortonskelownawestcheckintubbc
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11 - 15 of 230 reviews
Reviewed 30 August 2017

Room was clean. Near lots of restaurants and stores. Nice place to stay if you want to get in and out of area quickly. If you want to be near downtown Kelowna and Kelowna beaches it is a good half hour away and even longer...More

Thank Sherry05011
Response from Orlando B, Guest Relations Manager at Holiday Inn West KelownaResponded 5 September 2017

Hello Sherry05011, Thank you for your review. I am pleased to hear that you had a decent stay with us. We look forward to your next visit. Warm regards, Orlando Batitis Operations Manager Book Direct, Big Savings

Reviewed 12 August 2017

Me and my wife went for a little vacation for the long weekend. We arrived and check in was good, friendly, efficient and quick. Once we were in the room that was big, well accommodated with 2 very soft queen beds a fridge and a...More

Thank Carlos C
Response from IHGService, Guest Relations Manager at Holiday Inn West KelownaResponded 27 August 2017

Dear Carlos C, Thank you for taking the time to write a review about your stay with us. We would like to apologize for the level of service you received from our staff and for being let down by the cleanliness of the room you...More

Reviewed 11 August 2017 via mobile

The Holiday Inn West Kelowna is run down and our room was not clean. Based on the price paid for our room we were expecting a nice stay in West Kelowna but rather left disappointed. Our room had not appeared to be cleaned since the...More

Thank k_c_2808
Response from IHGService, Guest Relations Manager at Holiday Inn West KelownaResponded 26 August 2017

Hello k_c_2808, Thank you for staying with us and for leaving a review. It is regrettable that you were not able to fully enjoy your stay with us due to the condition of the hotel, the room cleanliness and the housekeeping services. Please accept our...More

Reviewed 2 August 2017

Nice clean hotel for the most part. Front desk staff weren't overly friendly. Washrooms need some serious upgrades. Old shower heads, paint peeling in shower area and shower curtains smell pretty bad. You may want to fix the handle leading down to the pool (very...More

Thank louisemcintyre
Response from IHGService, Guest Relations Manager at Holiday Inn West KelownaResponded 17 August 2017

Hi louisemcintyre, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the cleanliness of our hotel. However, I was concerned to see that you were not impressed with our shower...More

Reviewed 16 July 2017

Travelling with a 3 year old grandchild is always fun but good hotel rooms and pools make them that much better. This HI provided both - clean bright room with excellent beds and a different type of pool as it was both indoor and out....More

Thank emandernie
Response from Orlando B, Guest Relations Manager at Holiday Inn West KelownaResponded 18 July 2017

Hello emandernie, Thank you for your review. I am pleased to hear that you and your grandchild had a enjoyed our indoor/outdoor swimming pool. I am also glad that your found our rooms clean and bright. Warm regards, Orlando Batitis Operations Manager Book Direct, Big...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Dry Cleaning
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$98 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$98 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveller (35)
Room & Suite (19)
Dining (3)
Questions & Answers
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swarmhive
13 September 2015|
Answer
Response from Margo H | Reviewed this property |
Hi Swarmhive, What requests that specific it would be best to phone the hotel direct. I understand the importance of your requests, I have a family member that requires that type of room also. Good luck
0
Votes
swarmhive
13 September 2015|
AnswerShow all 2 answers
Response from Gateway1_10 | Reviewed this property |
Call them @ 1-877-660-8550
0
Votes
Room Tips
"4 th floor obviously quieter, nothing above you. SUITES ARE SUPER>"
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"Bring a night lite - I am going to get one."
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"Book well in advance, out of season if possible, otherwise they will screw you too."
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"we were 218 last year, and 409 this year, both were very good."
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