Fairfield Inn & Suites West Kelowna
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Fairfield Inn & Suites West Kelowna

3460 Carrington Road, West Kelowna, British Columbia V4T 3C1 Canada
Roll-in shower in accessible room
Traveller (4)
Shower Stall
Room & Suite (20)
Breakfast Room - Seating Area
Dining (2)

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About

4.5
Fairfield Inn & Suites West Kelowna is one of the top Okanagan hotels for combining convenience, affordability and comfort. Located just off of Highway 97, our well-appointed lodgings place you within easy reach of the city’s services and amenities, in addition to many of the West Kelowna tourism attractions, including world-class golf courses, prized estate wineries and, of course, Okanagan Lake. It’s all right in our backyard! No matter your reason for visiting, you can always count on a relaxing stay at our West Kelowna hotel. Featuring a total of 99 rooms and suites in a wide array of layouts, you’ll always find a room that suits your particular needs. For guests travelling with dogs and cats, we’re also one of the top-ranked pet friendly hotels in the city.
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. They are provided to Tripadvisor by third-party partners.
3.5 of 5 stars
HOTEL STYLE
Mid-range
Business
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Special Offer:Earn points toward free nights.
12Reviews0Q+A4Room tips

Reviews
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Detailed Reviews
Heather A wrote a review Oct 2023
British Columbia, Canada
4.0 of 5 bubbles
We stayed three nights over Thanksgiving weekend. We had booked an accessible room. They had the best equipped accessible shower we have ever seen! The shower floor was truly roll-in. It had both a standard wall mounted and a hand-held shower head. Each shower head had its own controls. There was a double fold-down seat in the shower. There were grab bars in the shower as well as beside & behind the toilet.

Be prepared that room service is provided only every second day, which I had seen when making the reservation. On the alternate day, we requested that our garbage be emptied, It was eventually emptied (sometime after 2 PM) after our third request.

The hotel was full, so the breakfast room was busy, but there was always at least one table available. The staff stayed on top of restocking food and wiping tables.

There were some minor things that show this is not a new building (such as a sticky bathroom door and a slightly finicky heating system), but all in all we had a pleasant stay.
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Date of stay: October 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: The address is on Carrington Rd, but access to the parking lot is off Elk Rd. It is hard to...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VancouverWomble wrote a review Jun 2023
Vancouver, Canada
4.0 of 5 bubbles
Recently changed from Best Western to Fairfield Inn. We had not been advised by Best Western of the change of ownership. The gentleman at the reception assured us that our reservation and rate were confirmed and that everything was fine. What a relief! We had arrived early and inquired if it was possibly to check in early. He immediately contacted housekeeping to see if this was possible and after after a few minutes checked us in. The friendly efficient service was greatly appreciated, thank you " Trey". In any hotel customer service tells you of the standards set by management. The rooms were new and excellent along with a full breakfast to start the day. It was nice to visit a hotel that has breakfast hours from 7am until 10 am when all the hotels seem to be cutting the breakfast hours. A great stay and would recommend this hotel!
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Date of stay: May 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sean Outerbridge, Sales at Fairfield Inn & Suites West Kelowna
Responded 7 Jun 2023
Dear VancouverWomble, Thank you so much for taking the time to share your feedback regarding your recent stay. We are so excited to be opening this Fairfield Inn & Suites West Kelowna and for our first feedback to be so positive means a lot! With all the efforts put in to make this transition happen we are so happy knowing that the newly renovated rooms and our enhanced buffet breakfast left you with such a positive experience. We will also be sure to share your compliments with the team, specifically Trey, so they know their efforts were appreciated. Thank you so much for choosing to stay with us for this trip, we look forward to hosting you again soon! Sincerely, Sean Outerbridge Area Sales Manager Fairfield Inn & Suites West Kelowna
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RothburyLady wrote a review Oct 2023
Rothbury, United Kingdom
5.0 of 5 bubbles
Thanks goodness for West Kelowna! On driving through Kelowna on that awful, dead straight highway with traffic lights every 2mins, we were dreading where we would end up. Thankfully, Fairfield was set in a lovely spot, away from all the busy malls and tucked under some hills that were great for exploring. Firstly, we parked right outside (free!), the reception staff were friendly and gave great advice for wine tasting at the very local Mission Hill which we could walk to and stagger back (about 30-45 mins)! The room was very comfortable and we were treated to a lovely complementary breakfast.
We were able to do a local hike at Goat Mountain, although we didn't see any goats, but the views of the lake were tremendous.
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Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kyla S wrote a review Mar 2024
Nelson, Canada
1.0 of 5 bubbles
Horrible experience.
Reserved 3 months ago with a hockey team. Requested a one hour early check in (2:00pm vs 3:00pm) and the girl on the phone said “not a problem” turns out when we showed up at 2:00pm it was a problem. Front desk was rude. Room wasn’t ready. So after travelling 4 hours, we sat in the lobby for an hour with our 5&8 year old.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nat789 wrote a review 1 Jun
Kent
5.0 of 5 bubbles
Only stayed for 1 night on our way from Vancover to Banff.
Huge rooms, comfy beds. We had a small bath in our room which was great from our toddler.
Plenty of food options in walking distance (irish pub or fast food) if you just want a quick bite.
Continental breakfast was included, and did the job to get you ready for the day. (Bagels, waffles, cereals, egg)
Lots of free parking.
Perfect for a stopover or a couple of days if exploring Kelowna.
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Date of stay: May 2024Trip type: Travelled with family
Room Tip: Lots of free parking. Walmart across the highway. Plenty of food options nearby (mainly fast food)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Craig C wrote a review Apr 2024
5.0 of 5 bubbles
The bed with the bedding was outstanding! Extremely comfortable. Didn’t want to get out of bed in the morning. All of the staff treated me like I was the most important person to them at that moment. Yes, I’m looking forward to my next stay at this hotel with my next visit to Kelowna.
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Date of stay: March 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Meg S wrote a review May 2024
5.0 of 5 bubbles
Our family stayed 1 night in West Kelowna to visit the wineries on our road trip through Canada. Check in May 29th and the young lady at the front desk was the absolute best! I can't recall her name but the customer service was some of the best I've experienced. She helped us with the laundry, extra pillows, and suggested dinner options nearby.
The building and room were clean and plenty of parking. The pool area with splash pad and indoor slide was a fantastic surprise for the kids and the adults. Not much view of the river/mountains but we were there to sleep. 10/10 recommend.
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Date of stay: May 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sarthakp275 wrote a review May 2024
Edmonton, Canada
5.0 of 5 bubbles
We had great room facing the pond and golf course. Great service and breakfast options and compfy beds. Kids loved the pool with the slides! Everyone enjoyed the stay and trip. We will recommend it and come back. Thanks for making out stay comfortable.
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Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Anton G wrote a review Sept 2023
Houten, The Netherlands
3.0 of 5 bubbles
Great hotel to stay for a night, but the breakfast is terrible, plastic cutlery and cardboard plates, the service was friendly, the rooms clean and good beds and there is also plenty of parking, the hotel is located next to a busy road and you can hear that Good.
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Google
Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brian H wrote a review Jun 2023
Sidney, Canada
5.0 of 5 bubbles
Stayed at this property for three nights, we were assigned a king bedded room with a balcony that faced the adjacent golf course. The room was very clean, well appointed, large and modern. It had a separate sitting area, two large flat screen tv's and a nice balcony with chairs. The service was fantastic! The housekeeping staff were friendly and when I asked for new towels the attendant even sanitized their hands before giving me new ones! The continental breakfast included hot and cold items and was well stocked and presented. The pool area was inviting and includes a super fun waterslide and large hot tub. The hotel is across the street from a golf course that has a nice restaurant and there is a pub and grocery store adjacent. The wineries are about a 10 minute drive away and to go downtown there is a bus stop just down the road that takes 20 minutes to ride to the centre of town. I would recommend this hotel to others and will stay hare again when visiting Kelowna. There are also a variety of hiking trails nearby as well!
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Date of stay: June 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Taysia Ross, Owner at Fairfield Inn & Suites West Kelowna
Responded 28 Jun 2023
Dear Haybri2016, Thank you so much for the kind words. I am so pleased you were able to enjoy the complimentary breakfast and our pool, waterslide and hot tub. It is also fantastic to hear that the service was fantastic all around. I will make sure to share this with the team. I look forward to welcoming you again in the future. Kind regards, Taysia Ross General Manager
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nat789 wrote a tip 1 Jun
Kent79 contributions44 helpful votes
5.0 of 5 bubbles
"Lots of free parking. Walmart across the highway. Plenty of food options nearby (mainly fast food)"
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Heather A wrote a tip Oct 2023
British Columbia, Canada244 contributions89 helpful votes
4.0 of 5 bubbles
"The address is on Carrington Rd, but access to the parking lot is off Elk Rd. It is hard to identify the building from Carrington."
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SMSLMS wrote a tip Jun 2023
Vancouver134 contributions94 helpful votes
5.0 of 5 bubbles
"There is a pool and waterslide. Not for us old folks but I'm sure the kids enjoy it. Also a fitness center on site."
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Tania L wrote a tip May 2023
Vancouver, Canada1 contribution
5.0 of 5 bubbles
"Fills up fast "
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PRICE RANGE
£138 - £194 (Based on Average Rates for a Standard Room)
LOCATION
CanadaBritish ColumbiaOkanagan ValleyWest Kelowna
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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FAIRFIELD INN & SUITES WEST KELOWNA - Updated 2024 Reviews & Photos

Frequently Asked Questions about Fairfield Inn & Suites West Kelowna
Which popular attractions are close to Fairfield Inn & Suites West Kelowna?
Nearby attractions include Just 4 Fun Playcentre (0.7 miles) and Monet Meets Merlot (0.5 miles).
What are some of the property amenities at Fairfield Inn & Suites West Kelowna?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Fairfield Inn & Suites West Kelowna?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Fairfield Inn & Suites West Kelowna?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Fairfield Inn & Suites West Kelowna?
Yes, free parking is available to guests.
What are some restaurants close to Fairfield Inn & Suites West Kelowna?
Conveniently located restaurants include 19 Okanagan Grill + Bar, Kekuli Cafe Coffee-west Kelowna, and Bamboo Chopsticks.
Are there opportunities to exercise at Fairfield Inn & Suites West Kelowna?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Fairfield Inn & Suites West Kelowna?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Fairfield Inn & Suites West Kelowna?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Fairfield Inn & Suites West Kelowna offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Fairfield Inn & Suites West Kelowna?
The staff speaks multiple languages, including English and Ukrainian.
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