Its a real shame because it's a nice looking place and the staff we met were lovely but The Hop Pole has a couple of real problems which makes it unusable for most business travelers and a lot of others too. For starters the bar and restaurant won't take card payment, as most business travelers we get a allowance for food and drink, but we are only aloud to pay on card as we cant withdraw cash. So you would think you can charge food and drink to your room and then pay on card when leaving, well you can't. This means after a long day you can't eat and drink at the hotel you are staying in. How stupid is that! I was traveling with a colleague so we had to leave the hotel and go to a restaurant in the same village ( We went to Bella Vita which was fantastic ) where we spent £84 on two meals and a few drinks. Surely the owners of the hotel understands the amount of money they must be losing every day! The restaurant we ate said they get a lot of business from people been unable to pay at the hotel so good for them i guess. My second issue with the hotel refers to their digital detox sanctions that are in place. This is just backwards thinking. This means i had to go to my room to finish my work and as the wifi was none existent in my room I had to walk up the road to find 4G signal to facetime my kids to say goodnight. Phones tablets and laptops aren't evil and are a large part of most peoples work and social lifes making this rule not only counter productive but also mean. I don't agree with fox hunting but the hotel has decapitated fox heads everywhere yet i don't comment on their life choices but I can't use a mobile phone to read the news whilst i drink a pint that I can't pay for because i can't pay on card. There are also no TVs in the rooms so you cant watch television or drink a pint or eat as well as not been able to send a email or catch up on the news. By this point i don't care about how comfortable the bed is or if the shower is hot because The Hop Pole is unusable to me. Never again As an after thought say 10 business travelers a week have the same problems as me that would be approximately £400 a week the hotel ios losing behind the bar! that's over £20,000 a year!…
Enjoyed a very Sociable drink with work colleagues for a Leaving Function. The place was Immaculate and welcoming with various rooms to sit in. The buffet laid on was delicious and the drinks were very affordable.
Needing somewhere to stay locally due to a wedding, we took 2 rooms. Nothing to really mention in the positive or negative categories, but equally not very memorable. “Fine, OK, average”. Better than a Travel Lodge!
Today was Remembrance Sunday and despite the sun it was cold and still a huge turn out..so i would like to thank the Hop Pole for providing free tea, coffee, and pop for the kids after the service..it was very welcome and very kind
Overnight stay for a wedding. Overall for the money everything excellent for a 3star property. Staff welcoming quick and efficient. Room although small had everything you needed and was very clea. Basic breakfast of various cereals and cooked breakfast cooked to order which was all that was needed. Tea and coffee made to order would be good though. Prepaid in flasks is not that good if its been standing a while that was our only true gripe . If you have restricted movement this isn't the place for you as the stairs are quite narrow and steep to the rooms. If you want to stay in a quaint English pub this has bags of character